Waldorf Astoria Dubai Palm Jumeirah

Madeline Siljak

Once Upon a Christmas Brunch was an absolutely wonderful experience. The food was outstanding with a huge variety to choose from — truly something for everyone. Everything was beautifully presented and tasted amazing. The service was excellent throughout the brunch, and a special mention goes to Abdu, who was especially attentive, friendly, and made sure we felt very well taken care of. Thanks to the whole team and the great management. We have never met someone so lovely like Swetlana. Highly recommended for a festive and memorable brunch experience!

Tat Chong Lee

Excellent location to explore the Palm Jumeirah and enjoy the beach. Unfortunately, Pearl Club access was denied cause apparently it's full. Would have loved to spend some time there. Busy period during Christmas and pleasantly surprised to attend the Christmas eve reception with the cool Santa motorcade. Breakfast variety was great! Lots of food and drinks to choose from. Just a note to watch for their expected crowd and timings. They were pretty accurate. Avoid the peak period and your breakfast should be more enjoyable. And you will enjoy better service for sure. Dinner at Social was nice on Christmas night. Had the Wagyu beef tenderloin. Good. Overall, a positive experience.

K A

We had a fantastic experience.. from the food to entertainment and most especially the service. Great selection of food. Love love the oysters, lobsters, lamb chops and sashimis. The drinks are also good! Special thanks to Nadeem, Asitha and Hridoyn for the outstanding service. Our kids love the fairies, the magician and the singer. Super fun Saturday brunch!

Oudey Tadros

What a treat staying here. The rooms were impeccable, the location is great for a vacation spot and is close enough to downtown to enjoy the beach vibe and the city itself. What made the stay the best experience was the service provided by Samir. He was the most courteous man that this hotel has to offer. He took care of our rooms and any needs that we may have had. The staff itself was exceptional, but Samir was on another level. We would come back to this resort when we come back to Dubai. Would highly recommend and send our thanks to Samir.

Richard szajek

I'd like to take a moment to post an edited review of this place as my email to management went unresponded to. I was a guest at Al Habtoor Palace from Dec 20-23 taking advantage of the beach access here. This was supposed to be a big part of my stay I was looking forward to. This is not okay for a 5 star hotel the way I was treated. I really enjoyed my stay up until the last day. It really left a sour taste in my mouth and I do not ever want to come back here. I was a guest who made friends with multiple other guests at the hotel. On 12/23/2025, we were having a mild conversation around 12:00pm in the hot tub of the adults only pool area (note that we did not have any alcohol and we were having a respectful conversation without any cursing/sensitive topics) till when another guest complained to us that we are loud. However, no one had an issue and we had a mild conversation that did not seem to bother anyone. On the first 2 days of visiting, people talked way louder in the pool/hot tub area, so it was assumed it is okay to do so. The staff were then very unfriendly telling us about this. This is very weird since this is AN ADULTS ONLY POOL AREA, and there was no signs of it being a quote "quiet area". It is also assumed that an adults area of a pool is to be significantly more lively and adult oriented than a family side. Never in my life have I experienced this at a beach resort. Having stayed in resorts all over the US, Mexico, Bahamas, Aruba and Turks and Caicos from Ritz Carltons to Conrads, this has never happened once. I am a very respectful traveller and found this extremely off putting. The rude demeanor of the staff and poor communication skills is really off-putting. This really irked me because the day prior there was a man on top of his partner kissing her in front of everyone around 4-6pm and staff did nothing. To look the other way about this but harass us multiple times over a mild conversation is not okay. While I had a great time the first 2 visits, the last day, the staff treated me as if I was breaking in when I first arrived, unfamiliar with the access from Al Habtoor Palace. This was off to a poor start. Lastly, I do not appreciate your staff walking up to me to get a google review on the spot. It feels very pressuring and uncomfortable. Do not pressure your guests to give you fake 5 star reviews. This is something you experience on a cruise ship/cheap all inclusive hotel in Mexico, not a luxury hotel in a world class city. As a guest who spend over $200 USD on food and drinks in the day prior, and plans to spend more on my last day, I did not want anything to do with this property and decided to head to the airport early, excited to leave. Please take a moment to review these concerns.