Voyage Sorgun

Hayley Collins

The quality of this hotel in all aspects was 5 star. The setting is truly beautiful. The room was very comfortable and both housekeeping and mini bar service were on the mark. There were two things that made it an exceptional week. 1. The food was so amazing, we felt no need to book an a la carte meal. And the standard was high at every meal, all week. 2. The staff were absolutely delightful and professional. They really made the holiday. We will definitely be booking again and highly recommend it.

Taz

I stayed at this hotel for 6 days from the 5th of April until the 11th of April 2025. On arrival, I was assigned a WhatsApp group with staff who could assist me during certain hours. Unfortunately, I only found 1 person to be truly thankful for within this group who was Asistan Çağla, she took time to come introduce herself to me personally, which I found thoughtful and professional. She is absolutely lovely, kind, and always smiling. I have stomach issues and one night I went to the 24 hour restaurant to.ask for a cup of plain ginger tea, however I was given ginger and lemon I find communication in English can be a barrier at the hotel, so make sure you have a good translator. Despite this, the manager on duty that night said hold on 1 sec disappeared and came back with 3 different plates 1 with fresh ginger, powdered ginger, and something else. I showed him which 1 I wanted and then brewed it in the kitchen for me. I was so emotional after this lol to see him go above and beyond to help me. I'm upset I didn't get his name. He's short, black hair, and deserves to be a manager. Then there is my absolute favourite manager hidden away in reception. Elanur Eski, tall blond lady with the best English at the entire hotel, it helps she study in England. I had a major issue with a tour operator and thought after I leave my issue would not be solved. However, despite this, she persisted even after I left to help me and achieved an end result. Thank you for having her at your hotel she is an absolute gem 💎. Special mention to the chef at the Japanese restaurant, a really lovely guy. All in all, great hotel, lovely staff. However, English should be taught a bit more, I believe, considering English guests. Food wise, the buffet needs major improvements, if its not cooked in front of you, I can guarantee that most of the food was cold and overcooked. The 24-hour restaurant is cooked to order, so there are no issues there for it being hot. However, tastes depend on the chef on the night. Some are better than others. Wish they had more of a selection, but I understand because it wouldn't be as good because it would be too overwhelming. I would definitely stay again.

Michaela Dijmarescu

A Wonderful Stay – As Always! We recently returned from another lovely holiday at this hotel, and once again, it exceeded our expectations. The staff were incredibly welcoming and professional – their warmth and attention to detail truly make a difference. Service throughout the stay was amazing, as always, and the room cleaning team deserves a special mention for their outstanding work. Everything was spotless and refreshed daily, which made our stay even more comfortable. The WhatsApp assistant group was very efficient and helpful, making communication smooth and easy. A big thank you to all the assistants who took such good care of us during our stay - Anel, Uuliyam, Oleksandr– your support really added to the overall positive experience. And thank you especially for helping us catch a few of the unwell cats, making sure they reach the vet asap and providing updates on their wellbeing and recovery. One thing we deeply appreciate is the hotel’s care and compassion towards the cats on the grounds. It’s heartwarming to see this level of responsibility. However, during part of our visit, we did notice that the cats’ feeding schedule was occasionally missed, and their bowls on both feeding stations were left empty. We were grateful to see that, once brought to the attention of the assistant team, they responded quickly and reassured us about the existing rotation system. We hope this is monitored more consistently in the future, as it’s something many guests care about. All in all, it’s always a pleasure to holiday at this hotel, and we look forward to returning again soon!

Sofia Sotelo McCarthy

Amazing experience. The hotel is fantastic in every way, numerous restaurants in the hotel, pools, the rooms were spotless, the shows every night were awesome, the staff everywhere is lovely, every single one of them, they would do anything for us. Definitely more than expected in every way. The hotel is more expensive than average specially for Turkey prices but it’s definitely worth it. We will be absolutely coming back! Thanks to Aleyna, Yaşar, Çağla, Emre, our personal assistants that they would sort everything out so you don’t have to worry about anything. A real example of how a 5 stars hotel would work.

adam bassindale

Highly recommend. Staff and service perfect. Grounds and room are immaculately clean. Food is high quality and plentiful. You never want for anything. We will definitely be back to this hotel.