Vedama, a Luxury Collection Resort

Alli Shebek

We stayed at Vedema for 5 nights while in Santorini for our wedding, and our stay could not have been more perfect. The property is absolutely beautiful, with views of the sea, the vineyards, and the surrounding charming village of Megalochori. If you are looking for a 5-star property that is removed from the crowds and located in a much more authentic area than Fira and Oia, look no further. We arranged airport transfers through the hotel. George, our lovely driver, was waiting for us at JTR and immediately took our bags to the car. On the 20-minute drive, he gave us some great information on the island and the town, pointing out landmarks and information about the island. We bumped into him a few times during our stay, and he was always so friendly and asked us how our stay was going. Upon arrival, we found out that the resort had upgraded us to a suite with private hot tub, which was a lovely surprise. The reception agent that checked us in gave us a property tour on the way to our room. When we arrived, champagne and fresh fruit were waiting for us. On our first night, we ate dinner at Alati, the onsite fine dining restaurant. They offer a 10% discount on your first evening. Vasilis, the F&B manager, greeted us, gave us a tour of the old winery that the restaurant is built into. He was so friendly and passionate about the property, and we loved learning all of the little details that make this place unique. After we sat down, the entire service staff at the restaurant took great care of us, explaining each course, being vigilant about refilling wine and water, and timing courses perfectly. The entire meal was incredible and we were sad we only had time to eat there once during the trip. Daily breakfast was included with our room, and that was also fantastic. Staff were wonderful and friendly, food was served promptly, and the poolside area was a lovely spot to dine at. Housekeeping was thorough, and our room was serviced multiple times each day with fresh towels, amenities, and ensuring the bathroom was always clean. (you cannot flush toilet paper in Santorini, so they made sure the bathroom never had trash in it for more than a few hours) The rest of the stay was beyond perfect. The staff at the property got to know us throughout our stay, and always greeted us and asked how we were when they saw us. We felt so at home at the resort and were so sad to leave. We loved that the concierge use WhatsApp to communicate - we could text at any time, day or night, with questions or requests, and we were answered promptly. We had 30 guests in Santorini for our wedding, and only about 10 stayed at Vedema. However, the resort had no issues being our home base, and we often had wedding guests join us at the pool for cocktails or lunch. The day after our wedding, they allowed us to eat our leftover wedding cake at the poolside restaurant, and provided plates and silverware, and even brought over a complimentary bottle of champagne for us to enjoy with it. We will be back to Santorini many times to celebrate our anniversaries, and Vedema is the only property we want to stay at when we return. We will be back many times.

Chris P

Title: Serious privacy breach, dismissive management, a property well past its prime, and a shocking failure of Marriott standards Stay Dates - 26 to 31 August 2025 My family and I are Marriott Ambassador Elite members who consistently travel over 100 nights a year and spend significant amounts with Marriott. Vedema was one of the most disappointing Luxury Collection stays we’ve had, and it wasn’t because of Santorini—it was because of the hotel’s condition and the way management handled our stay from the very beginning. The property has aging units that are long overdue for renovation. The first suite (which we booked) we were placed in had a moldy-smelling AC unit, visible sand and dust on the floors, and even broken glass left on the floor. Before anything else went wrong, I met with the General Manager to address these issues and he said he’d address it in the coming days (not immediately). Even at that point he reeked of cigarette smoke, something I’d never expect from a leader of a so-called luxury property. Then came a much more serious problem: a staff member entered our villa without knocking. He rang the doorbell once and immediately walked in while my wife was asleep and unclothed, with our toddler beside her. A complete violation of privacy and basic guest safety. Instead of handling the situation with care, the hotel made it worse. Despite knowing how uncomfortable this made my wife, they sent the same employee back to our villa alone the next day to apologize in person—something we never asked for and did not want. I requested a modest gesture to acknowledge the severity of what happened—50,000 points or €200 off the bill. When I brought all of this to management’s attention, their focus shifted to explaining why we should feel grateful for the “upgrade” they gave us. The hotel was nowhere near full, and the GM openly admitted he was intentionally holding back the newly built private pool villas (1-, 2-, and 3-bedroom) “in case someone booked last minute.” That’s not a gesture of goodwill; that’s unsold inventory. Elite upgrades are a standard Ambassador benefit and not an acceptable substitute for accountability after a privacy breach. The contrast with our preceding stay in Oia made Vedema look even worse. Before arriving, we stayed at Canaves Epitome, a Hilton-affiliated property in Oia. We are Hilton Diamond members but spend far fewer nights and far less money with Hilton. Canaves Epitome hotel was near 100% capacity during our stay, yet they upgraded us to a beautiful two-bedroom private pool villa with a caldera view and treated us exceptionally well from start to finish. That’s what true luxury hospitality looks like. Vedema has some units that look nice in photos, and the two bedroom pool villa we finally ended up in was a pleasant space. But luxury isn’t defined only by architecture. It’s defined by professionalism, responsiveness, and respect for guest safety. Vedema failed on all three. For anyone considering this property: be aware that the rooms can feel old and neglected, service is inconsistent, and management seems more focused on protecting revenue than protecting guests. This was not the experience we expect from the Luxury Collection or from Marriott. I don't normally write reviews. I attempted multiple times to resolve my issues at the lowest levels possible within the hotel then directly with my Personal Ambassador. Since I didn't receive a sufficient response in my opinion, I'm posting this review for other potential guests to consider.

Anita Nyári

Vedema offers a luxury escape in the heart of the small Greek town of Megalochori with its 400 year old cave restaurant (Alati) and some of the best volcanic wines we tasted on the island. Choosing this resort was the perfect way to end our first parents-only getaway. Megalochori’s quiet streets, local vibes, and wonderful people made our stay feel truly relaxing after the busy days in Oia. A special thanks to Meridona and Aris for the warm welcome and hospitality. We hope to return in the future! :)

Sr Jey

Our Airbnb host disappeared on us upon arrival to Santorini so we decided to look into hotels through Marriott really late at night after waiting hours. Found this Marriott property and we decided to give it a try. Fell in love! This will be my go to place when in Santorini. Everything was exceptional. Service was excellent. Housekeeping was excellent. The property was absolutely beautiful. Almost felt like a maze at times but was fun to get lost. Absolutely beautiful property and highly recommend this place. Only on the last night found a bunch of restaurants nearby which we felt we missed out on but we plan to check it out when we travel again in near future.

Karen Jones

We were there for a family wedding, and couldn’t have been happier, or more impressed with the resort. Everything was impeccable, the staff was so friendly and went out of their way to make sure our needs were taken care of…we’ve never had such a lovely hotel experience. Highly highly recommend!