UNICO 20° 87°

Ketki Modi

We travel to many all inclusive's and Unico 2087 in Riviera Maya is by far one of my favorites. The resort is perfect if you want a quiet and tranquil experience with good food, drinks and excellent service. It's not a party scene but can enjoy a good time in the 3 pools, beach is swimmable, and good entertainment for an enjoyable stay. The Food and beverage manager Carlos went over and above to ensure we had a great culunary experience every night and took a mixology class which was fun. The resort works hard to keep the beach clean, and there is a location with minimal rocks so you can enjoy going into the water. The service was exceptional, everyone is happy you are there and makes you feel welcome, especially the Butlers, Eduardo and Carlos were amazing!!! The only downside was the spa / hydrotherapy was a little under whelming. For a new resort was expecting a larger and better experience.

Bryson_313 OMA

We went for our honeymoon and our local host Eduardo was a legend! He organized romantic surprises in the room for my wife, amazing dinners, and he even bought aloe Vera to the room for me when he heard I had got a sunburn! I genuinely want to be a better person after feeling the warmth and kindness of Eduardo, Rafa, Herman, and Jackie! We had Jackie as our concierge and she arranged discounts on our sunset sailing excursions and made us feel like VIPs everytime we saw her infectious smile across the pool. Jackienl and Herman even gifted us a bottle of tequila when we had the smallest of misunderstandings about a reservation that was entirely my fault! We don't normally spend this much money on a vacation but we genuinely felt like royalty when we stayed here. The food at the Resort is absolutely delicious at every resteraunt and even the pool bars. Everyone of the staff members across the whole resort were just so kind and so welcoming. Our rooms were so clean and well stocked twice a day at a minimum. Our only issue was that we almost had too much complinemtary champagne and tequila from Eduardo and Jackie in our room. We spent so much time trying every cocktail and amazing meal at the Resort we would forget that they had treated us to such amazing romantic options. Update: I wanted to add a shout out to Lucia who served us drinks and food at the pool who always made us smile. And another shout out to Josue the pool concierge who helped us with getting loungers, pool toys and anything we needed every morning. Both Josue and Lucia were instrumental in everyone having a seamless time at the pools and the property :)

Dawnie Magwire

1st trip to Unico 2087, and I’m pleased to say that the resort has is incredible and offera above standards. We in love with it the first time! The rooms are absolutely stunning—spacious, modern, and thoughtfully designed with every comfort in mind. After a day in the sun at the pool, you enter the most refreshing room to relax in. The food is consistently amazing, with every restaurant offering something unique and delicious. The pool offers incredible food and drinks. The staff goes above and beyond in every way; they’re attentive, friendly, and truly make you feel taken care of from the moment you arrive. It’s rare to find a resort that delivers the same “wow” factor. Our friends ha e stayed here 3 times and they agree visit after visit the "WOW" factor is still prevalent!! We can’t wait to return again—it’s truly become one of my favorite places to relax and recharge. Berenice and Javier provided the most excellent butler service! Thank you! Thank you! Thank you!

Starla Cook

Long-time Legendary member here (22 years). I was supposed to stay at the new Unico Nayarit, but my confirmed reservation was cancelled only a month before arrival because the entire resort was bought out. That created a lot of stress — but Unico Riviera Maya still delivered a fantastic stay thanks to the amazing people who work here. My butlers Israel and Roger were outstanding and absolutely saved this trip. Spa was wonderful (thank you Liliana, Victor and Yolanda). Dining remains incredible — Mura House is a must, and Angel makes the experience next-level. Avec also deserves recognition — perfect chilled red wine service and excellent food. Areas to improve: lunch options are limited without a buffet, and pool/beach staffing felt stretched — slower than previous years in HOF sections. This is not the fault of the workers — they are doing their best — it’s a management staffing issue. Still — the staff here is exceptional, the resort is beautiful, and I will return. I just hope management invests in staffing and guest trust going forward. Special thanks to: Israel & Roger (butlers) • Angel (Mura House) • Liliana • Victor • Yolanda (Spa) • Alex (Mi Carissa) • Alohair (Cueva Siete) • Jorge & Roberto (Avec) • Melissa & Daniel (2087) • Luis & Alam (Quiet Pool) • Gustavo (HOF Pool) • Axel (transportation)

Ana Victoria Hernandez

Excellent facilities and amenities. It feels like a 5-star hotel. We committed ourselves to staying here. My boyfriend planned the trip for this reason and tried to contact the hotel to plan the proposal (hire a photographer, get suggestions for locations, etc.), but they were unable to connect him or offer any help before we arrived. Upon arrival, we were treated very well and he was able to coordinate the photo shoot with the personal concierge. Stephanny (the photographer) provided us with great service and the photos turned out beautiful. She guided us very well during the session and offered us several locations. The food was of excellent quality and they have a wide variety of options at the pools, food restaurant, and dinner restaurants. Breakfast is the only meal with a limited variety of options. The rooms were nicely decorated and clean upon arrival, but they did not clean the room, make the bed, or change the towels on the second day. We had to ask the concierge on the third day to have the room cleaned and the sheets changed. We spent a special and important moment here, and the people who welcomed us knew the reason for our trip. Despite this, we did not receive any special attention for having chosen this place to celebrate a unique, special, and unrepeatable moment, which disappointed us greatly. It should be noted that the day they did not clean our room was the day of the engagement (which they knew was going to happen that day). The service we received at the restaurants and pools was excellent. Very attentive, communicative, friendly, and helpful. Congratulations to the crew at these establishments.