UNICO 20° 87°

Alexa Marpuri

My husband and I just came back from the most AMAZING week at Unico 2087 for our honeymoon! The pools were so relaxing, food and drinks were delicious, and our local host Karla went above and beyond to make our honeymoon special for us. She set up a special room service breakfast for my husband and I to enjoy complete with champagne, and also decorated our room with flowers and balloons and provided us with a nice bottle of wine and Mexican candies. Karla was so kind, patient, attentive to our needs, and assisted us with all of restaurant bookings and spa bookings. We absolutely would love to return to Unico and will be requesting Karla as our host again! Also special shoutout to the pool servers (Lucia and Elvira) for being so patient and attentive, as well as Carlos from Cueva Siete and Christopher from Avec. Those were by far our two favorite restaurants and their service went above and beyond. We are still reminiscing on our special week at Unico and will remember the memories for a lifetime!

Liza

Unico is a gorgeous resort, far better than places like Palladium. From the stunning entrance to the coffee shop’s lemon tart and fresh salsa macha at Mi Carisa (where I ate half the menu daily!), it delivers. The Japanese and French restaurants are top-tier, while the steak and Mexican dinner options are mid. Skip slow room service and be strong if they offer timeshare-esk presentations! The pools and spa are great. Massage is 100. Beach is lovely during certain months in the year. For example, June\July it might be covered in seaweed but Feb, it’s pretty clean! In short, it’s still a resort, so minor hiccups happen, but I’d happily return or try a sister property!

Dana E. Caldwell

Unico 2087 is the definition of a luxury all-inclusive experience that truly delivers on every promise. From the moment you arrive, the level of service, attention to detail, and overall atmosphere set the tone for an unforgettable stay. The dining is exceptional. Every restaurant offers impeccable service, and the food rivals what you would expect at a fine dining establishment. Presentation, flavor, creativity — it’s all thoughtfully executed. There isn’t a single venue that feels like an afterthought. What truly sets Unico apart, though, is the energy of the staff — especially the activities and fitness team. They create an environment that is engaging, upbeat, and welcoming without ever feeling forced. David brought incredible energy to spin class and water aerobics — he made every session both challenging and genuinely fun. Ricardo is pure vibrant spirit; any class with him is guaranteed to leave you smiling. Debra’s dance lessons are an absolute highlight, and you’ll find both her and Ricardo throughout the resort spreading joy wherever they go. Sebastian took us snorkeling and later hosted water volleyball — professional, fun, and effortlessly engaging. The friendly faces, consistent warmth, and authentic hospitality make this resort our favorite among the Hard Rock properties. Unico 2087 isn’t just a place to stay — it’s an experience you’ll want to return to again and again.

George Javier

We have seen a lot of positive reviews and YouTube videos about this property and decided to make this our winter getaway for 2026. Here is my take... PROS: Excellent service - everyone is always willing to assist. From the minute you check in, you are introduced to your host. Ours was Amelia Marin - she simply went above and beyond to make sure our stay was unforgetable. Ricardo from resort services was very welcoming and made us feel right at home. Bellhop/ Pool attendant - Diego was courteous and made sure that we always had towels and even gave us a short tour of the property. Pool/ beach bartenders - Panfilo, Eugenio and Isabelle were simply amazing. Never had an empty glass. Food and Beverages - There are 5 restaurants to choose from. All have their own unique flavors. Above average food quality and beverages. Much better than most "all inclusive" resorts. Property - easily walkable due to its simple "u" shaped design. Very clean and well maintained. The rooms were spacious and everything was in working order. You can even customize your pillow preference, welcome drink and room scents. The resort is about an hour and fifteen minutes from the Cancun airport. Nice and secluded. The beach is small but good enought to accomodate resort guests. There is also an F1 simulator :) CONS: The part where they try to sell you on vacation packages. Until the point of checking out, someone will approach you and offer "deals" Pools all have black flooring and very rough surfaces. We were not used to the rough surface. Beach had some sargassum which was not removed throughout our stay. Gym - ample amount of machines but they didn't allow us to use the sauna or steam room. "It was for members only" Entertainment - this resort does not have your typical nightly concert, show or entertainment. If you are looking at a party atmosphere, this is not the place. Other than the breakfast buffet, there isn't a regular lunch or dinner buffet. You can order just about everything poolside or room service which can take some time. The presence of Coati. Although they seem harmless they can be intimidating. OVERALL I would recommend UNICO 20 87 to anyone looking for a beach vacation. Friendly staff, Amazing food and a very chill vibe.

Eric Sickels

3/5 – Good resort, but not luxury for the price Unico Riviera Maya is a solid resort, but it didn’t feel like the luxury experience the price suggests. If this were positioned as a mid-range all-inclusive, we would have been very happy. At a premium price point, it fell short of feeling special. The rooms are modern, clean, and comfortable. The bed was great, housekeeping was excellent and consistent, and climate control worked perfectly. However, some details didn’t feel luxury (dust in less-visible areas, minor maintenance wear, slow-draining sinks). We also paid for an ocean-view room but were placed on a low floor where the mangroves completely blocked the ocean — something to be aware of. The beach and pools are highlights. 🌴 Plenty of comfortable cushioned chairs, umbrellas, and tables, and we never had trouble finding space. Drink service at the pools and beach was excellent and attentive. The beach itself was beautiful with minimal seaweed and very relaxing. Food was good overall, but not memorable. 🍽️ Nothing was bad, but at this price we expected more consistency and a higher-end feel. Reservation availability was also limited at peak dinner times. Service from waitstaff and beach/pool staff was warm and excellent. However, overall service felt reactive rather than proactive, and the “Local Host” program added very little value compared to true butler-style service at similar resorts. Evenings were another miss. The bar scene is limited, seating fills up quickly, and included wine and liquor options are basic and sometimes inconsistent. Entertainment is minimal, with the same live music most nights. The overall vibe leaned more social/group-focused than romantic or luxury. The resort never felt crowded, but many guests were here for weddings or events, which contributed to a more party-oriented atmosphere than expected. 👍 What we liked: Comfortable rooms, excellent housekeeping, great beach and chairs, strong WiFi, friendly frontline staff, relaxing beach atmosphere. ⚠️ What fell short: Not truly luxury, inconsistent premium touches, limited dining reservations, basic bar/wine program, minimal evening entertainment, and overall not a “special occasion” feel. Bottom line: Unico is a good resort — clean, comfortable, and enjoyable — but it’s slightly overpriced for what it delivers. Best for wedding groups, social travelers, or those with moderate expectations. If you’re looking for a romantic, high-end luxury experience, you may want to look elsewhere.