Titanic Beach Spa and Aqua Park

Nihal Haddi

we had the best experience in this Hotel and in Egypt in general. The hotel is beautiful and there is so much to do for the whole family without the need to even go out if you don’t want to. The food is amazing and lots of variety and good quality. The cleanness and attention to details is of a high standard and the staff are super friendly and very professional. They work hard to make sure everyone is served and they are helpful and joyful. We were offered the excursions by our travel agency Rep the day after our arrival and we did the snorkel g, the safari and day trip to Cairo (flight) and we were well looked after by the reps and even the bus driver were all very polite and super professional. I can go on about every detail but to conclude, if you are a family and looking for easy fun holiday that won’t cost an arm and leg this all inclusive package is the best. We had our holidays booked with Red Sea holidays and we were not disappointed .

Sabrina A

Worse hotel I have ever been to and cannot at all understand how this is 5 stars!!! The managers and staff lie to your face, we came and ac wasn’t working. After travelling 9 hours and suffering with children crying our room AC was broken and we suffered all night in 29 degrees heat but felt a lot hotter! After going back and fourth being promised a bigger room with a bath as my son is scared of showers we then get told this wasn’t promised to us. First day here and it’s a NIGHTMARE!!!!! They say the manager will get back to you in 5 mins and an hour later you have to chase the call up yourself! Having emailed the hotel a week before the stay letting them know our requirements apparently this was their best, Put a family of 4 in a very small room with a shower!!!! How considerate!!!!!!! I am absolutely fuming. This hotel is like 1 star, I have never come across staff and management that use Gods name to fix things then go against their word. I am writing this on my first night/day because I am so angry at how me and my family have been treated! I have never been more disappointed! How is my son supposed to bath for the whole week in this weather???? He’s a toddler!!! I have seen rooms with baths. This is totally unacceptable!!

Viral Mehta

I absolutely had great times at the resort with my family and also going different places like Cairo (for Pyramids), Luxor, Red Sea Snorkelling etc. Hotel Management will look after you very well if you have any issues. Only problem I had was related to Food as resort is focusing more on Beef items and less items of Chicken, lamb etc. The service is also OK at the resort. Though this resort is rated as 5 star, my personal view is that it should be 4 star and not the 5 star. To show 5 star category, this resort need to improve a lot on food, service including wifi and for some rooms as well. My suggestion would be to add more items of chicken and different cuisine like Indian, chiense, mexican etc. and reduce Beef items. Al Carte restaurants doesn't have attractive menus as I could see again many items are related to Beef so needs improvement on there too.

Nabil Elsayed

My family had a wonderful experience at the hotel, thanks to Mr. Mohamed Ibrahim the Executive assistant manager , who was incredibly friendly, helpful, and professional. The entire staff was amazing, especially Ali Ibrahim (350) and Mustafa, (184) who took great care of our rooms. The food was absolutely delicious, and the service was top-notch—friendly, attentive, and highly professional. The atmosphere was warm and welcoming, making our stay truly memorable. Highly recommended!

The Seeker

Let me start with the drive to the hotel… It started with our driver joyfully picking us up from the local airport, only to tell us that our tour guide wants to see us now to talk about our excursions. (Mind you, this was around 10pm and we’ve been travelling for about 10 hours+). So I told him we’re tired and we can talk about that another day, so he reluctantly agreed. (A bit strange that they didn’t already know that and that I had to explain to him multiple times IM TIRED! SO GIVE ME A BREAK!) Then he dropped us off at titanic hotel, but it was the wrong one. So make sure you tell them it’s titanic beach and not just titanic. As there’s a whole group of titanic hotels and other similar sounding hotels. So he picked us up again and took us to the correct hotel. We were given rooms on the other side of the hotel, even though our package said we have ‘Poolside Rooms’. I also found it strange that there were other people in front of us and the man at the desk asked them “what rooms do you want? Top floor, or bottom?” And when it was our turn they just gave us any room. Strange indeed. Anyways, some of the rooms have fridges which make the drinks very cold. Which is ideal for me. Make sure to set it to number 3 and leave it for a day to get cold. The AC is strong enough to keep you cool and the bathroom is very spacious, with a walk in shower. You can use the bidet which is installed inside the toilet itself but it’s not really ideal. They also have balconies to hang clothes and relax in The cleaners also give free drinks of water bottles, coke and 7up, as much as you please. So enjoy and make sure to tip! Overall the staff were only nice when it suited them, otherwise they were arrogant and needed an attitude check. There were the odd few who were kind and looked after you but it was the exception, not the rule For example, i spoke to one of the staff at the arcade and told him your manager gave us half hour to use today and he said to us “that’s your problem, not mine!” I mean why do you have to act like a spoilt child when asked a basic question? Customer service is definitely not trained in Egypt I see. Well you can guess what I told him back - “No, that’s your problem! So you better sort it out!” He did end up giving us the time to play but after much back and forth. There is a gym (if you can call it that) in the Spa building. You have to walk past Jack and Rose restaurants and the Grill and you’ll see a turning on your left. Go through that and and on your left you’ll see the Spa. Go in there and on your right will be the “gym.” Best to go around 1pm, as literally no one is there and you get an empty gym to yourself! Also, don’t waste your time with the city tour or any other excursion with your tour guide, from your country. They charge extortionate amounts and the only justification for robbing you blind is that they give you insurance. What a joke! (Only buy the sim card from them, as you’ll need it to ring people and use the internet. - Much cheaper than Airalo) The city tour itself is a waste, apart from visiting the big mosque. You go to overly priced shops and restaurants and pay UK prices for Egyptian goods. Complete rip off and not to mention a complete waste of time Book everything from getyourguide and download the app. The horse riding with swimming is the best horse riding I’ve ever done! Take my word for it In addition to this, there is no prayer room sadly. Even though there are multiple bars, multiple restaurants, massive arcade room, numerous pools and slides, etc. Sadly, the prayer comes after everything else in these hotels.. sad that One more thing - do not use taxis from this hotel as they’ll charge you an arm and a leg. Instead use Uber and it’ll cost you like £2 to get to Senzo mall and back