The Westin Siray Bay Resort & Spa

Mariya Zoheb

The review comes as I’d love to see the property improve as it’s definitely in a beautiful location with an amazing view Pros : - Breathtaking view ! You can’t stop staring at the ocean even at night. - spacious room , we had the ocean view room. - secluded from the hustle - prompt staff at the reception and buggy services (atleast on a weekday) - helpful with even getting our parcel delivered to the room. - they have shoes available for the rocky beach to ensure we don’t get hurt. - the staff kindly helped us with the late check out that we requested until it was time for our next hotels check in. Cons : - you need a buggy to move around due to the slopes - even if you decide to walk the roads within are pretty narrow with no separate walking path so you will have to constantly give way to the buggies unless you are taking the stairs. - bedsheets were stained - the drier wasn’t working - there was only one robe in the room. And the towels were worn out too. - even after the house keeping person cleaning the common area outside our room in front of us, it was still dirty with stuff fallen on the floor. - difficult to connect with staff to request the carts as the pool area didn’t have staff in the morning - we checked in late and wanted a few mins by the pool just for the view and to roam around the property. the pool closes pretty early at 7pm but they refused to take us to the pool even at 6:40pm saying it will close so we can’t go. We said we’d just sit and will not enter the pool , and they can finish their exiting drop off and take us. but they refused to that too. - the beach is gorgeous but as it’s very rocky , its not perfect for swimming. I am sure if we complained about the bedsheets, drier and the robe , they would have promptly changed it. But we just decided to change the hotel for the next day. Most of the issues are fixable with little more attention by the management and I hope they look into it.

Sallytired Always

Property is old. Pictures online falsely represents the condition of property. Rooms are decent sized and very clean. Staff are extremely friendly but the accent made it very difficult to understand them. Ordering room service was very difficult because they couldn’t understand me and I couldnt understand them. This property is very far from patong and tour excursions,one hour away. Old Phuket is 25 minutes away. There isn’t anything close to eat around here and food at property is very basic. Must drive for decent food places about 25 minutes. I personally was very disappointed that this was a Westin Resort. Looks like it was an old Marriott property. The one positive was the breakfast buffet at seasonal restaurant. Great coffee and food was actually good with a variety of American and Thai options

Rishi Jain

Visited Westin Siray Bay for my wife's birthday and boy did we have a good time. Starting from the check in where they accommodated an early one to the birthday room decor and cake (personal request shared over email). Given I'm a Bonvoy Gold Elite member, they also upgraded me to a ocean front suite which had stupendous views. The rooms do feel a bit old which becomes evident at times by the cleanliness of the windows. The property is massive so they have golf carts which you can hop on for exploring it. We are in our fitness focused era so we hit the gym and jacuzzi also and it was very well maintained. The Buffet breakfast spread is humongous and the delightful surprise was finding Indian dishes as well on top of a good selection of other vegetarian options. One key benefit is also their free shuttle to Patong Beach and Phuket Old Town which is a great option for folks exploring the mainland.

Adeline Yeong

Westin Siray Bay Resort works best if you're after quiet luxury with a view. It’s ideal for couples or solo travelers who just want to switch off and relax. If you're big on exploring or expect ultra-modern rooms, then this might fall a bit short. While the resort is peaceful, it’s also quite isolated. There’s not much to explore nearby on foot, so be prepared to arrange transport if you want to venture into Phuket Town.

Tobias

It’s a very nice hotel a bit isolated and not that much nearby (walking distance). I recommend the rooms with pool access (you share a small pool with another room). Room a very spacious. Facility is well maintained and the sunset views are amazing. Hotel has a small private beach. Be prepared to walk up and down many stairs as the hotel is built on a hill. Staff is very friendly and food is tasty at a fair price. Phuket town is about 15min away by either car or scooter.