The Westin Langkawi Resort and Spa

Chee Lim

We used to be regulars at this resort but took a break for a while when the rates became a little higher than what locals like us could comfortably afford. What keeps bringing us back are the people especially the long-serving staff. They are always warm, friendly, and their hospitality is exceptional. The resort itself is showing its age and really needs refurbishment. On our recent stay (with more reasonable rates this time), we noticed that not much has changed. That said, seeing some of the familiar old staff again made us very happy and it was heartwarming to be back. Special thanks to the Splash Pool team, you’re always so much fun!! Food and service at Tide were great, and the Taste breakfast was enjoyable with champagne served every morning. We even had a funny little “surprise visitor” this trip, a baby snake outside our door one morning 🐍. I got a big scare and jumped, and the baby snake got scared and jumped with me too! 😂😂 Luckily it slithered away quickly, and we laughed it off as part of the resort’s natural charm. Overall, it was a happy return. We really hope to see the resort refreshed and modernized soon, because the wonderful staff and service truly deserve a better setting.

Yuwen C.

The team was very attentive even before our arrival. Special thanks to Mr.Rafi, the Loyalty Manager, for his kind assistance and warm welcome, and to Mr.Wise for the smooth check-in. Though our room wasn’t ready at the official check-in time, we were offered complimentary drinks at the bar and soon settled in. Such a thoughtful gesture. The pools are amazing! The views and beach are beautiful and there are plenty of activities going on. While the building is a little dated, the room has been nicely touched up, and was clean and comfortable. The friendly staff and warm hospitality made our trip truly memorable - really recommend for families with children!

Akshita

I went here with my family. The service was really slow. We got our rooms after 2 hours post check-in time. And we had call the reception multiple times to get our luggage to the room. However, the property is amazing. They have multiple pool areas. The breakfast buffet has good variety and quality. I loved that they had vegan milk option and ice cream as well. The location is good as there are some cafes in walkable distance and a shopping mall as well. The rooms were clean but the property is old so that showed in the rooms. The washroom was spacious. They provide with all basic amenities and toiletries. Don't miss the pool side bar, they have amazing cocktails and the pizza is a must try.

Eid Afifi

My stay at The Westin Langkawi Resort & Spa was truly exceptional and unforgettable. From the moment we arrived, the entire hotel staff — especially the front desk team, their supervisor, and everyone we interacted with — treated us with such warmth, professionalism, and kindness. They were always ready to assist us with anything we needed, and their hospitality was beyond our expectations. The breakfast was absolutely delicious and wonderfully diverse, with so many fresh and tasty options every morning. Staying in one of their villas was an incredible experience — very comfortable, beautifully maintained, and offering complete privacy and peace. The atmosphere of the hotel is serene and relaxing, making it the perfect place to unwind. We also felt very safe and secure throughout our stay, which was very reassuring. I am especially grateful for how the staff went above and beyond when my wife fell ill during our trip. They kindly arranged and covered transportation to the nearest clinic, stayed attentive to her needs, and treated us with so much care and compassion during a difficult moment. Thank you to the whole team for making our stay so memorable and for showing such genuine care and hospitality. We look forward to coming back again soon!

akram haider

I stayed at this property and had a mostly positive experience. The property has multiple pool areas, a good breakfast buffet with vegan options, and a convenient location with nearby cafes and a mall. Rooms were clean with spacious washrooms and basic amenities. The pool side bar had amazing cocktails and must-try pizza. However, the property is old which showed in the rooms' condition.