The Waters Khao Lak by Katathani Collection

D.B

I had an absolutely incredible stay at this hotel and couldn’t recommend it more highly. From the moment I arrived, the staff were warm, welcoming, and genuinely attentive, making me feel at home straight away. The room was beautifully presented—spotlessly clean, comfortable, and thoughtfully designed, with every detail clearly considered. The staff were incredibly attentive and extremely kind, always going above and beyond to help with anything I needed. The facilities exceeded expectations, and the overall atmosphere of the hotel was both relaxing and luxurious. Everything ran seamlessly, and any requests were handled quickly and professionally. It’s rare to find a place that delivers such consistently high standards across service, comfort, and experience. I would absolutely stay here again and wouldn’t hesitate to recommend it to anyone looking for an exceptional hotel experience.

Dawn Rickells

Had a lovely 7 night stay at the waters. Our first impressions was a nice clean hotel. Our room had a beautiful swim up area. Sun shone from 8am all the way through the day. Not far from reception and bar. Room service was used several times. Maids were very good, leaving plenty of water and other items. Bed was comfortable and cleaned daily. Definitely would stop again.

Angie Dent

Just arrived home following a 3 week stay at The Waters and cannot say enough about the fabulous stay we had. The location was perfect for our needs. I will point out however that we arrived late at night and were not happy with our room, I took photos of all issues then after breakfast the next morning we complained at reception showing photos of issues, within 2 hours we were moved to another room (I would add we had swim up room) and could not fault this room, the hotel were so apologetic and dealt with this very promptly and efficiently . We found all staff were so friendly and helpful and were very sad when our holiday ended. I would not wish to highlight any member of staff as they were all so warm, helpful and friendly. We would not hesitate to recommend this place and should we be fortunate enough to go to khao Lak again would most certainly stay there. Thank you to all who made our stay so fabulous.

Steve Thompson

Loving staying at the Waters! We originally had an upstairs room over one of the pools, but upgraded to a grounds floor room with direct access to the water from our patio area. The rooms are clean (and well cleaned daily - loving the artistic towel animals from the maid!!) and spacious with great bathrooms. Breakfast is good and they have special order sheets with options for vegetarians and gluten free. It is central to Bang Niang with loads of restaurants and bars within easy walking, as is the night market. Really recommend!

Bharat Patel

The Waters is a beautiful Hotel , set in some beautiful grounds , and close to shops / restaurants as well as being close to the beach . ( 5 mins walk ) The room we stayed in was fabulous , modern and with all the facilities you need - tea making / fridge / toiletries , dressing gown, slippers . It’s a relaxing hotel , quiet & peaceful with no entertainment provided ,in the evenings , since this can be found a few minutes walk away nearby from bars and restaurants . This is an ideal location as a base to see the sights , quieter than other resorts for those who want a peaceful , quiet & relaxing holiday . The staff are very helpful and friendly the service is exceptional . B&B was our stay , the food was good combining traditional breakfast with Thai food as well. The only recommendation was about the room , maybe the shower screen and toilet glass doors etc could be frosted glass for privacy and the same goes for the large patio windows which needs net curtains so that you don’t need to close the curtains so that no one can see inside . It’s a shame to close the sunshine out of your room . Another recommendation would be to have a shower mat and the large bath in the room is beautiful but needs shelving nearby to put toiletries - but the room was beautiful and open plan all the same , just a small detail personal for some individuals like myself . The gym was well equipped and open 24/7 and also another public room for guests if required with a tv , pool table and a computer to surf the net ( the latter I found useful to search about the area etc ) The main pool was lovely with a swim up pool but other pools were available all around the resort - liked that there was no loud music and no entertainments team who tried to whisk you away to do activities . Some activities were available but this hotel is for those who want peace and quiet . Once you stay at the Waters , you will come again - this was my second time now