The Verandah Antigua

Richard Eato

Our experience was very different from that which people who gave poor reviews had. The staff were, without exception, friendly. A special mention goes out to Theodore the waiter and Tristan the buggy driver. The house keeping was excellent. Our room was serviced every day and it was spotless. The food was delicious. Our favourite restaurant was Sails and Tails, although Portofino was pretty good too. The food at the beach grill was a bit ordinary, but nothing actually wrong with it. We did pay $50pp to dine in Nicole's one evening but the food wasn't any better than the other restaurants mentioned earlier. Getting your first drink served to you could be a bit slow sometimes, but not always. Overall dining here was an enjoyable, tasty experience that we always looked forward to. The grounds are well kept and the ground staff were keen to explain what they were doing if you stopped to talk to them. There are plenty of facilities to play various games if you want to stray away from the beach at some point. On reflection it was not perfect and perhaps the room was a bit tired and the restaurants lacked a bit of character, but very few places are perfect and overall the experience was thoroughly enjoyable. We are considering coming back next year.

Dorothy Garlick

We have just returned from 16 nights at the Verandah and we loved it! Beautiful location. Our suite was lovely, food excellent and all in all a wonderful experience. Without a doubt, your staff make the Verandah very special. My husband has mobility issues and the kindness shown by the staff was marvellous. Very happy memories and I would like to praise the following staff: Gail (breakfast supervisor) Leon, Shuntelle, Britney, Belinda (bar and servers) Tristan and Garth (buggy drivers)

Michael Polivka

The Verandah Resort is a beautiful 30-acre property with great pools and private beaches. We loved walking to Devil’s Bridge and the path to Long Bay. While a majority of the staff were kind, the service range is extreme; some were indifferent, and a few on the Beach Grill team were quite unfriendly. Dining logistics were a task to navigate. The buffet is usually closed for lunch, and schedules often didn't match reality. Breakfast opens at 7:30, making 8:00 AM excursion pickups stressful since you aren't actually eating until 7:45. Tip: The balcony chairs are too short to see over the railing; bar-height chairs would fix the view! We loved kayaking the cliffs, and animal lovers should bring food and treats for the many sweet resort cats roaming around. It’s a lovely spot, but service consistency and dining rigidity need work to make it more pleasant.

Kayla Glicker

I have nothing but amazing things to say. I don’t understand how this resort could have any bad reviews. From the rooms to the food and the beautiful beach and amazing staff, we were BLOWN away. We got the private candlelight dinner and Risa was our server, she was incredible and deserves a raise, she SANG to us at dinner after we told her we just got engaged. She was so sweet and gave us incredible service. Theo at sails and tails is absolutely incredible. He talked to us like we have known each other forever and we enjoyed eating there more because of him! Tristain who drove the golf cart was so sweet and talked to us about every part of our trip and why we loved it so much. Every single staff member was AMAZING even though I didnt get everyones name down. The food was incredible, especially for an all inclusive resort. We know it can be hit or miss but every single meal was great. The room was clean and the shower was beautiful. We went with another couple and got rooms right next to each other with a shared balcony, we couldn’t have asked for anything better and more accommodating. My friend we traveled with has a dairy allergy as well, and the staff was so attentive to her meals and snacks. Anyway, thank you so much to the verandah staff for making our vacation so incredibly awesome. We will be back very soon

Bob

Just returned from our week at the resort. While not really luxury accommodations, a very nice place and experience. Our ocean front room was large with a comfortable bed, good airflow, hot shower, dresser drawers so you can unpack all your clothes and a big enough closet so you can put your bags away. We were 900 steps from the center of the property where most of the very good restaurants are located. I say that because it is a 30 acre property so to get around you either need to walk or take their very convenient golf carts. We like to walk and averaged 13,000 or so steps per day. This included our walk to Long Beach which is down the street. (you can also cut through the property and walk to Devil’s Bridge - about 10 minutes away). The food at all the restaurants was very good and consistently good for each meal among all the restaurants. Actually, the best I’ve ever had among all the restaurants I’ve been to in the Caribbean - and we’ve been to a bunch of places. The one thing I’d be careful with is Nicole’s. There is a $50 per person surcharge, presumably because the food, service and “fine dining “ experience was supposed to be better than the other restaurants. It wasn’t for us. It was very good, but not worth the $100 for the two of us. Portifino’s and Sails and Tails, were just as good for us. In terms of the beaches we spent most of our time at Lover’s beach. Never had a problem getting a place to sit. Since there are pop up showers periodically, I suggest finding the larger thatched umbrellas to sit under so when it rains you can stay put. In terms of friendliness and service, I was very good. Look for Theodore in the restaurants, he was amazing! Finally, while the facility is old, the indoor restaurants have been updated and are very nice. The overall complex is well maintained and very clean. I would certainly go back!!!