The St. Regis Dubai, The Palm

zhen lei

I checked into this hotel on December 20 for two nights. I arrived at the hotel around 8 PM. As a Marriott Ambassador member, I found that my room received no upgrade at all. I initially thought the hotel was fully booked, but later I checked the room availability on the app and saw that both deluxe rooms and suites were available—yet the hotel made no arrangements for me. Perhaps complimentary breakfast was the biggest “favor” they offered. Aside from the great location, I don’t recommend it for anything else. The breakfast was very poor, the rooms were very small compared to other hotels, and there wasn’t even enough space to put two suitcases.

Saif M

Excellent service and a truly memorable stay. The staff were extremely helpful, cooperative, and kind in their interactions. They also surprised us with a beautiful romantic gesture for our honeymoon, which was arranged with our very own butler Anish and his colleague made our experience even more special. Highly recommended

Dalila Hennel

The St. Regis Dubai, The Palm is a well-located hotel with a cozy and sophisticated structure. Service is clearly one of its strongest points: the receptionist was extremely friendly and helpful, and the butler welcomed us warmly, presenting the room while carefully explaining everything needed for our comfort. Most of our requests were handled perfectly. However, there were two serious issues during our stay: on one occasion, our room door was left open with no one inside, and on another, the bathroom was not cleaned despite a specific request. In addition, several guests experienced food poisoning, all sharing the fact that they had eaten at the hotel, which is concerning. The Kyma Beach Club Dubai is another highlight of the hotel. It is a beautiful and enjoyable place, especially for watching the sunset. It is worth scheduling a visit through the concierge, as the hotel provides transportation, although the walk to Kyma is also pleasant and not long. I believe that the food poisoning incidents and the lapses in room security and cleanliness may have been exceptions. Still, given these occurrences, we cannot say that our experience fully met a five-star standard.

Lucy Mila

I really enjoyed my time in "The St Regis bar" newly renovated. The best bar Men who took great care of me are Nikko and Wihan from South Africa. Love ambiance here, and wish the live music band is back. Very sophisticated place with a class!

Sabrina

Great spot for a casual bite and drinks. The fancy cocktails were creative and really well made, and the small bites were tasty and satisfying. Nice atmosphere and a fun place to hang out would definitely come back!