The St. Regis Dubai, The Palm

basem maher

A Truly Warm and Elegant Poolside Experience From the very first moment, everything about the service was incredibly smooth and friendly. The valet team was extremely kind and welcoming — such a positive start! The booking process and communication with the session coordinator were also impressively gentle, professional, and easygoing. We were warmly welcomed by a lovely young gentleman from Nepal (so sorry I forgot the name!) who kindly guided us all the way to our room with a smile. What truly touched our hearts was the thoughtful birthday gesture for my daughter Tia, whose birthday is in August — a sweet message and a beautifully arranged plate of fresh fruits were waiting for us. It made the experience even more special. At the pool, the fruit service and the staff’s attitude were absolutely delightful. They treated us like friends — so polite, gentle, and always smiling. And let’s not forget the breakfast buffet — oh wow! Elegant, rich, and full of options. A proper continental breakfast with everything you could hope for, presented with style and care. Thank you for making our day feel so special. We will definitely come back again!

A.H.K

Beautiful property in a very convenient location. This property is attached to the Nakheel mall which is nice so you can get all sorts of basic essentials without having to hop in a taxi. The staff were all very helpful and kind. The general look of the hotel is simplistic yet classy. Also nearby upstairs (not part of the property but yet still attached to it) is an amazing restaurant called sushi samba and the legendary aura sky pool. So all in all it was a lovely stay with plenty of things to do in and around the property.

lulu liu

UNSAFE & NEGLIGENT: Faulty Bath Flood Caused Child's Injury + Denied Medical Help I am writing this to warn all families. Our stay at the Saint Regis Pal Dubai , was a nightmare due to the hotel’s shocking negligence. The bathtub’s overflow drain was completely clogged—a basic safety feature any reputable hotel must maintain. This failure caused the bathroom to flood, creating a dangerously slippery floor. My son slipped and suffered a hard fall onto his back, resulting in immediate pain and potential spinal injury. What followed was even worse. The hotel management refused to accept responsibility and—most appallingly—denied him urgent medical assistance, leaving us, as tourists, helpless. They offered no support, no doctor, and no compassion. This hotel prioritizes looks over safety. Do not risk your family’s well-being here. What should have been a luxury escape became a traumatic event due to their neglect and heartless response. Stay elsewhere.

Varun Arora

We visited the Aura Sky Pool and overall enjoyed the pool experience. However, after finishing, we went downstairs to wait for our car from the valet. Since it was extremely hot outside, we politely asked the doorman if we could wait inside the lobby until our car arrived. Unfortunately, he refused rudely and told us to wait outside. We understood it might be hotel policy, but shortly after, a group of girls came down from the pool and were allowed to sit in the lobby without any issue while waiting for their cab. This felt very unfair and left us with a negative impression. Consistency in guest treatment is very important, and I hope the management can look into this so that all guests are treated equally and with respect. This was on the 21st August.

Kseniya Cohen

One of the best hotels by far. Beautiful lobby, very nice rooms. We felt surrounded by comfort and care. Everything was very clean, great beauty products provided. We came for our anniversary, and got a lovely cake from hotel ❤️ Every evening we had our bed done with a little surprise attention (chocolates)☺️ by the way, the mattress, blanket and pillows - are heaven. Pool is great! Big, not too warm, beds are soft and comfy.