The St. Regis Dubai, The Palm

Adel Farag

I had a wonderful stay at the St. Regis Hotel, Palm Jumeirah in Dubai. The rooms were spotless and very comfortable, and the location on the Palm is truly perfect. What stood out the most, though, was the exceptional service from the staff. A very special thanks goes to our Butler, Pranit Bhojane, who took such great care of me and my son throughout our stay. He surprised us with a thoughtful gift of delicious dates and baklava in our room, which made our experience even more memorable. His kindness and attention to detail really made us feel at home. I would also like to thank Adeel in the lobby for his excellent service. He was always welcoming and extremely helpful, making our time at the hotel smooth and enjoyable. Overall, the combination of a clean and luxurious hotel, a great location, and such friendly and attentive staff made our stay truly special. I would highly recommend the St. Regis at the Palm Jumeirah to anyone visiting Dubai.

Preyesh Bhawan

I recently stayed at this hotel and had a wonderful experience. From the moment we arrived, the staff went above and beyond to make us feel at home. Everyone—from the valet team at the front to the room cleaners—was incredibly polite, kind, and professional. The service levels were consistently impressive throughout our stay. The rooms were not only very comfortable but also cleaned thoroughly each day, reflecting the hotel’s attention to detail and commitment to guest satisfaction. It’s rare to find such a combination of warmth, cleanliness, and professionalism all in one place. I would definitely recommend this hotel to anyone looking for a relaxing and well-cared-for stay.

SMR

I regularly stay at the St. Regis during my trips to Dubai, and it continues to be a reliable and enjoyable choice. The location is one of its strongest advantages, with direct access to Nakheel Mall, making it easy to enjoy a wide variety of restaurants, cafés, and entertainment options without even leaving the property. In addition, excellent dining spots like Signor Sassi and SushiSamba are just next door, which adds even more convenience. The service is consistently attentive and professional, and I also appreciate the thoughtful details throughout the hotel. A highlight for me is the reliable air-conditioning—always pleasantly cool, which makes a real difference during the intense summer heat. The amenities are also of high quality, adding to the overall comfort of the stay. Breakfast is another standout. When included in the room rate, it truly feels like a treat, offering one of the most impressive spreads I’ve seen in Dubai. From Mediterranean to Asian to Western selections, the variety caters to all tastes. I particularly value the consideration for dietary needs, with clear options for allergies and even a dedicated gluten-free section. That said, there are a couple of areas that could be improved. The wall-mounted toilet flush button tends to get stuck, which can be inconvenient. Also, the wardrobe design isn’t ideal for longer clothing like dresses, abayas, or kandooras, as they don’t provide full-length hanging space. Overall, the St. Regis remains a top choice for me in Dubai—luxurious, convenient, and consistently well-run—with just a few small tweaks needed to make the experience even better.

basem maher

A Truly Warm and Elegant Poolside Experience From the very first moment, everything about the service was incredibly smooth and friendly. The valet team was extremely kind and welcoming — such a positive start! The booking process and communication with the session coordinator were also impressively gentle, professional, and easygoing. We were warmly welcomed by a lovely young gentleman from Nepal (so sorry I forgot the name!) who kindly guided us all the way to our room with a smile. What truly touched our hearts was the thoughtful birthday gesture for my daughter Tia, whose birthday is in August — a sweet message and a beautifully arranged plate of fresh fruits were waiting for us. It made the experience even more special. At the pool, the fruit service and the staff’s attitude were absolutely delightful. They treated us like friends — so polite, gentle, and always smiling. And let’s not forget the breakfast buffet — oh wow! Elegant, rich, and full of options. A proper continental breakfast with everything you could hope for, presented with style and care. Thank you for making our day feel so special. We will definitely come back again!

Claudia Vh

Staying at a St. Regis it is always a pleasure. We love that the hotel scent takes you straight to good memories :)! Each staff member was on top of their game, top notch! Pablo at the check-in, Sahouil by the pool, and Remmi at Cordelia for breakfast were amazing with us! Special shout out to Housekeeping who anticipated needs, left a bookmark on top of my book and a clipper for my charger's cable on my nightstand. Butler service was great, very useful specially if you are on a business trip! - They have an amazing pastry chef; almond croissants will take you straight to Paris :)!