The Sense De Luxe

Daniel

The Sense De Luxe in Side absolutely deserves every one of its five stars for delivering a fantastic, genuinely memorable stay for the whole family. Even though the trip was in the quiet off-season in late November and with a disabled parent, the hotel felt vibrant thanks to its outstanding building, modern design and impeccably clean interiors everywhere you look. The resort layout makes getting around easy, and the facilities feel fresh and well maintained, which is especially important when travelling with someone who has limited mobility. While the large outdoor pool was understandably closed in this season, the heated indoor pool and spa more than made up for it and turned chilly days into relaxing wellness afternoons. The combination of indoor pool, spa, fitness and general amenities really gives the impression of a true five-star resort rather than just a standard beach hotel. The food is on a completely different level: the sheer variety, the consistent quality and the fact that there are options at almost any time of day make it very hard to ever feel hungry here. From rich buffets to snacks and sweets, there is always something that suits every taste, and everything feels carefully prepared rather than mass produced. A special highlight is the Cafe Mandarin downstairs, which quickly became the favourite spot for coffee, cakes and a quiet break – it feels like a little café world of its own inside the hotel, perfect for recharging before the next activity. But as impressive as the building, cleanliness, amenities and food all are, they still do not come close to what truly defines this place: the people working here. Every single member of staff encountered – from reception to restaurant to housekeeping – was genuinely kind, attentive and helpful, treating the family and especially the user’s disabled father with real warmth and respect rather than just routine politeness. A heartfelt thank you goes in particular to Samet, Ibrahim and Numan from the reception team, who were graciously accommodating and welcoming at every turn, to Enes from the entertainment team for being such an amazing sport and bringing smiles even on quieter November evenings, and to Ali Tunç, Ibrahim and Irem from the restaurant staff for their wonderful kindness, attention to detail and constant care at mealtimes. Thanks to them, the Sense De Luxe in Side is not just a beautiful hotel, but a place that truly feels like home for a while. Thank you to the entire staff for the unforgettable stay.

Svz Demo

We stayed at The Sense Deluxe Hotel from October 12, 2025, to October 23, 2025. It was our first time at this hotel. We left it with the best impressions. I express my deepest gratitude and appreciation to all the staff. The rooms are cozy, everything is clean, and every request is fullfield with an excellent service. The food is simply out of this world-there's plenty of it, everything is delicious, you're spoiled for choice, and you want to try everything. This hotel is a gastronomic paradise. There are small pools inside area, but there's a private beach with a pier, just a 5-minute walk away, or the staff can get you there in a golf car. The hotel's guests are mostly German, but the staff happily speaks both English and Russian, ensuring no barriers interfere with relaxation and communication. You do a fantastic job making your guests' stays unforgettable. This hotel is definitely worth a visit. I highly recommend it. I hope to see you again soon.

salma rahman

One star is me being very nice. Where do I even start? Arrived to the hotel around midnight in torrential rain and lightning to the most unwelcoming and rude staff. The staff first of all could not even find our booking when it was clearly right in front of them. They tried to coerce us into giving them a deposit because there’s supposedly an extra person. We had a booking for 8 people and those 8 people arrived but staff are too uneducated to read or count. Took them over an hour to sort this out, had to ask if someone can take our luggage to our rooms as they just stood there gawping at us. No one knows how to do their job properly. My husband explained we felt tired and would like this issue resolved and the rude staff member Numan replied “I’m tired too”. Incredibly unprofessional, he went onto ask my husband if “wants a fight?” When my husband asked that the issue is resolved. We were travelling with 2 young children, one being an infant. Our room fridge was broken and baby milk went bad due to this as we asked face to face and through two calls to reception for someone to please and come fix this. None of the staff speak English so asking for something simple as water or a towel takes over 20 mins. Other than that the room is clean but small and the toilet is see through and open which is a strange design even for couples. However, saying that our bedding, the duvet, had blotches of brown marks on it. Food is okay, staff don’t really ask you for a drink but different food everyday but the flavours are all very similar and a small selection for a 5 star hotel. No way is this a 5 star hotel, we have stayed in 4 star hotels with much better service, food and cleanliness. We have also travelled to many countries and 5 star hotels so we know exactly what to expect and this hotel does not even come close. It is more of a 3 star hotel. The hotel has a large dog which roams around the reception freely which is concerning as there are young children playing. A lot of cats in the hotel restaurant and bar which come close to you but I guess stray cats are normal in Turkey. Counting down the days till we leave. Myself and my children cannot wait to go home. AVOID.

kadir yıldız

I have mixed feelings about my stay. While I can’t fault the room design or cleanliness, a major issue arose with the minibars—there was no alcohol stocked in them. This is particularly disappointing for a hotel promoting itself as ultra-all-inclusive. To make matters worse, the minibar wasn’t even plugged in when I checked. It's supposing checked during the inspect of pre check. As for the TVs in the upstairs room, neither of them were functioning. On the beach, the bar serves only beer, which left me scratching my head—how can a beach bar offer nothing but beer? However, I must say the dinner was fantastic. Hats off to the Executive Chef and the pastry team; there's truly nothing missing from the meal. That said, the beverage options were a letdown. They largely feature low-quality brands, and while some drinks are available, they come with an extra charge. It leaves me wondering if I misinterpret what ultra-all-inclusive actually means or if they're experimenting with a new approach. Moreover, the bar staff seemed quite lost. I asked for a Virgin Mary, and the response was a firm "no." When I asked for a Bloody Mary, they replied "yes" but appeared unsure of the ingredients. When I requested a Bloody Mary without vodka, what I got was essentially water mixed with salt, black pepper, tobacco, and overly acidic tomato juice. Worcestershire sauce was nowhere to be found, and I'm not sure they even knew what it was. Additionally, the hotel's location didn't position it directly on the beach. Despite the claim that it was only a 5-minute walk away its actualy included an uphill trek on the way back. The hotel did provide a shuttle service to address this, but with only one shuttle available, you end up waiting in line. On a positive note, the hotel is family-friendly, with a nice adult-only section in both the restaurant and pool area. The beach itself had very rough surf and was quite rocky, with the water appearing cloudy. Would I return? I highly doubt it.

Anastazja Sawycz

4th time in Turkey, and finally, I’m 100% satisfied. The hotel is beautiful, luxuriously equipped, with spacious and comfortable rooms. We were welcomed with fruits and champagne. The staff is friendly, and we’d especially like to thank Irem for her care and service. The hotel has its own private beach with a very large and wide pier where we could always find available sunbeds without any problem. There’s also an option to rent a private bungalow on the pier for an extra fee. Here, we’d like to thank the manager for his kindness—he gave us one of these bungalows completely free of charge. The bungalows have their own fridges stocked with champagne, drinks, and fruits. As for dining, there’s something for everyone. The food is fresh, diverse, and very delicious. My favorite was the fish. A great convenience is the location of the restaurants—by the hotel pools, the beach, and even on the pier—so no matter where we were, we didn’t have to go back to the hotel just for a meal. Highly recommended!