The Sarann

Poppy Anna

The Sarann has been one if not the nicest place we’ve stayed in on our trip to Thailand! Me and my boyfriend stayed here for 3 nights and we were sad to leave! The room was STUNNING; it had a jacuzzi bath AND a jacuzzi hot tub on the patio! The restaurant offered a great range of food for breakfast, lunch and dinner, and the views are amazing! The infinity pool exposed the lovely beach right below the resort which had lots of bars and water sports available! We would definitely stay here again!!

Brayoni Baraza

Pros: The hotel was kind to make our honeymoon stay special by decorating the bed as shown in the photos. The room was clean and the hotel provided umbrellas in case it rained and a beach bag to go to sandy beach, the hotel only has a pool and a rocky beach. We used the jacuzzi and it was very relaxing. Breakfast was okay and the staff accommodated gluten intolerance. We found the staff to be helpful. They gave us a mosquito electric spray because our room had mosquitoes. Cons: If you cannot ride a bike or don’t want to take taxis, your movement is limited. However, there is a free shuttle service provided by the hotel. The rooms are close to each other and the walls are not soundproof so you can hear a lot of road noise because the hotel is by a highway. If you also have noisy neighbours, your vacation is ruined. The hotel does not do a good job of cleaning up common areas especially at the pool. There were bottles of beer and trash on the pool beds/tables. The rooms do not have a smart TV The WiFi is really bad. We could not use the one in our room and the reception told us to connect to nearby networks

Yousra Khellili

Horrible experience. The staff was unfriendly. We didn’t have any WiFi in the room which is totally unacceptable in 2025, we reported that multiple times and they kept saying they’d fix it, which they never did. We didn’t get any refund or even a proper apology for that. The rooms were not soundproof, and because some of them were on the roadside, it felt like I was sleeping on the sidewalk. I also wanted to bring a coffee and some pastries back to the room and I got yelled at by one of the staff??? On top of that, the breakfast was mediocre. The swimming pool is small and not intimate at all as it is right in front of the reception. I wish I could say something nice about this place but I just can’t find it. Not worth the price, not worth the hype. Overall, a stay to forget.

Watcharapawn Bualakhon

I absolutely do not recommend this hotel. We booked a garden view room but were met with constant street noise, even at night. We couldn't sleep well at all, and the bed was broken the entire trip, they just put 2 smalls bed together and we’re a couple, we couldn't hug each other because of the bed, as I said. The hair dryer had a broken cord and I didn't check it before using it (it was my fault for forgetting to check) then I plugged it in and it smelled burnt and I was really shocked. The reception didn’t even say SORRY, they just said “we changed the new one and gave it to your room” The reception wasn’t friendly, some was okay but some wasn’t helpful at all. 1 star I gave because the cleaners, they might noticed we had a problem with the bed corners and then the next day they came to clean and put small piece of towels for the corners, that was a great thing we found in this hotel.

Mean Lumiguid

We had a VERY DISAPPOINTING stay at this hotel. The manager and receptionists were quite unprofessional, which made it the worst experience for my family and me. The room was VERY NOISY as it was next to the highway and it wasn’t sound proof, making it hard for us to relax. When we requested to change to a quieter room or a smaller villa, the manager rudely suggested we should sleep in the maid's room. Furthermore, her flirtatious behavior with a French guest in front of his wife was awkward and unprofessional. Consequently, we decided to check out immediately and booked for a way better hotel and staff, but unfortunately, we didn't receive ANY proper apologies from them, no refund, neither compensation from the management. What a waste! Please don’t waste your money and time in this hotel! 👎🏼👎🏼👎🏼👎🏼👎🏼