The Sands by Katathani

Kate Cooper

The staff were fantastic, friendly and helpful all the time. The facilities were great, kids had a super time at kids club and the pools. Breakfast was amazing. Found the dinner and room service menu a bit bland, the Thai dishes either didn't have much flavour, or had too much fish sauce so we're too salty, preferred to eat dinner out on the street, which was a 5 minute walk away. We really had a great stay and the place is lovely. Was nice to have stalls set up at night and all the lights for Christmas. It was really special for the kids. Close by to elephants and turtles as well as shops, with lots of tours and experiences offered. The Sands staff were all wonderful, from the airport transfer to being driven to our room and the entire stay. They made our first visit to Thailand really easy and stress free.

Vivian N

Absolutely perfect stay. The pools are fantastic, the staff are warm and welcoming, and the pizzas are great. The resort is located on a very family-friendly strip of Khao Lak with plenty of food options, so it’s easy to walk out for dinner. There are laundry facilities on site, which is a big plus for families. The beach is quiet, clean, and relaxing, far from the hustle and bustle of the main Phuket area. Highly recommended for a peaceful, family-oriented getaway.

Саша Пилас

We were satisfied with our stay at the Sands Khao Lak Hotel during our vacation. We can only focus on some minor issues: 1. The quality of the bedding: some duvet covers had holes, the duvet did not really fit into the duvet cover 2. Wi-Fi: when switching between buildings, the signal disappeared, and sometimes the network rebooted 3. Dinner on the floating market seemed unreasonably expensive, even compared to the restaurant 4. Upon our arrival, the air conditioner in the room was constantly reset to cooling mode to 21 degrees, and we had to spend time trying to figure out its settings. 5. The beach was washed away by the time we left, we preferred to go to the neighboring beaches 6. The fitness center equipment are in average condition, there is no hyperextension, the dumbbells are underweight, the Concept 2 rowing machine works with a creak and the chain flies off, the knee support pops out on the upper deadlift machine. However, we can note that: 1. Breakfast at the floating market was great. 2. The configuration and equipment of the rooms were at a very good level 3. The dinners at the restaurant turned out to be the best that we tried. 4. I really liked the live music. 5. Having a fitness room was very helpful. 6. The staff was very friendly and helped us with our questions and preferences. 7. the territory was in perfect condition, nothing distracted from the rest

Benjamas Brown

We just spent the last 8 nights in the Sands pool access room. I went with my mum, my husband and 2 children aged 6 months and 2 years old. The rooms were perfect. The staff were so friendly. Examples such as walking home from the beach in the pouring rain a member of staff came up to us and gave us their umbrella even though it meant they would get wet! Another example was I was walking home from the Main Street in the sweltering heat and someone driving past on a buggy came and picked us up. The room service was excellent. The pizzas were so tasty and reasonably priced. The hotel is so handy for local restaurants too. The beach was lovely. I was worried as I had read some reviews about the hotel being too noisy and the pool access rooms being damp? I certainly didn’t think the hotel was noisy at all and the rooms were not damp. My two year old loved the fish feeding. Breakfast was great- lots of choice. We also borrowed a stroller which was really handy. Overall had an amazing time, thank you!

Guy Avidor

The Sands Khao Lak is a lovely 3.5-star hotel — but definitely not a 5-star resort, as it markets itself. I’ve reviewed it accordingly. The good: The rooms are spacious and comfortable, and the facilities for kids are genuinely nice. There’s a fun pool area with slides and a lovely kids club (though without real activities or active supervision). For families with young children, that’s a real plus. The not-so-good: The hotel overall lacks any sense of luxury. Cleanliness was disappointing — we had ants in our room — and the gym was in poor condition. The food was the biggest letdown: poor taste, limited variety, and unimpressive presentation. Honestly, you can skip breakfast and not miss much. Fortunately, there are a few decent restaurants nearby. We also experienced a health incident due to the negligence of the pool staff. It took escalating the issue to the hotel manager before it was taken seriously — but to their credit, once it reached management, they did handle it properly. Bottom line: If you’re looking for a budget-friendly, kid-oriented vacation with spacious rooms, this can be a good option. But if you’re hoping for any sense of luxury, good food, or relaxation — take a short walk to the JW Marriott nearby instead.