The Sands by Katathani

Lincoln moore

Yep, loved this place. Beautiful rooms, grounds, pools, restaurants. The kids loved the water slides (so did I)! The restaurant food is great quality, with a vast array of it. The kids menu was also very good and very well priced. What I thought was genius, was the very competitive pricing in the mini mart. We all know what resort mini marts are like, overpriced. Not here, and a smart move too. If you want a beer and chips by the pool, you pay the premium. Want the same chips and beer in your room, pay outside prices. A special yell out for the kids club. Great staff, good procedures, fun activities for kids and a clean, pleasant place. This resort is really worth a visit

Gareth Constantine

Location on the beach was great, the waterpark was excellent for our young children. However there were quite a few sour points which made the stay unpleasant. We had cockroaches in our room over the last few days. We finally had an offer on the third complaint for a new room for our last night which wasn't realistic to pack up, move room, unpack and then pack the next morning for checkout. Our kids both ended up with cuts grazes from all the sharp edges on the tiled pools, our son ended up with a particularly large cut on his foot from the tile edges in our rooms plunge pool as well as a cut on his toe from one of the beds. Considering it's a family wing with the pool entry it wasn't very good for children with all the pointed sharp edges. We were constantly monitoring every move our youngest was making in the pool to ensure he remained safe. The buffet breakfast food was amazing and probably one of the best we've had. However, getting non diary coffee was painful and the quality of every coffee we had was poor. Amazing coffee machines for dairy users but if you need barista Almond/Oat etc you're not going to enjoy the coffee. Hotel room service was expensive compared to the restaurants outside the hotel. Food wasn't great either, the kids meals were good, but food was pretty bland and pricey. Everywhere we ate outside the hotel served better tasting food at a more reasonable price, so we only made the room service mistake once.

Guy Avidor

The Sands Khao Lak is a lovely 3.5-star hotel — but definitely not a 5-star resort, as it markets itself. I’ve reviewed it accordingly. The good: The rooms are spacious and comfortable, and the facilities for kids are genuinely nice. There’s a fun pool area with slides and a lovely kids club (though without real activities or active supervision). For families with young children, that’s a real plus. The not-so-good: The hotel overall lacks any sense of luxury. Cleanliness was disappointing — we had ants in our room — and the gym was in poor condition. The food was the biggest letdown: poor taste, limited variety, and unimpressive presentation. Honestly, you can skip breakfast and not miss much. Fortunately, there are a few decent restaurants nearby. We also experienced a health incident due to the negligence of the pool staff. It took escalating the issue to the hotel manager before it was taken seriously — but to their credit, once it reached management, they did handle it properly. Bottom line: If you’re looking for a budget-friendly, kid-oriented vacation with spacious rooms, this can be a good option. But if you’re hoping for any sense of luxury, good food, or relaxation — take a short walk to the JW Marriott nearby instead.

Diane Hedges

Beautiful resort, in large grounds, centrally located about 20 mins walk from Khao Lak central and markets. The resort has choice of rooms and areas that cater for both couples and families. Excellent facilities, so many food options (including GF for my partner). Staff were, like all Thai's, super friendly. Kids pool area the best we've seen with slides and lazy river. Also a family and adult only pool. Beachfront location, although not the best for long walks, but what the beach lacked, the resort more than made up for. Thank you all

Michaelj Lee

The facility is not bad. and the mood is good. The water park side is exciting and the beach side is peaceful . But the clean and food is so bad. There are so many floating matters in the pool. The breakfast is not bad and so crowded but it’s ok due to it is family resort. However the dinner on Saturday it’s the worst. Every BBQ is really cool but the fire show is so good. The staff organizing activity at the front is so kind and so helpful for my child having stomachaches. And the nurse is so kind and offers appropriately measure and suggestions.