The Sands by Katathani

Benjamas Brown

We just spent the last 8 nights in the Sands pool access room. I went with my mum, my husband and 2 children aged 6 months and 2 years old. The rooms were perfect. The staff were so friendly. Examples such as walking home from the beach in the pouring rain a member of staff came up to us and gave us their umbrella even though it meant they would get wet! Another example was I was walking home from the Main Street in the sweltering heat and someone driving past on a buggy came and picked us up. The room service was excellent. The pizzas were so tasty and reasonably priced. The hotel is so handy for local restaurants too. The beach was lovely. I was worried as I had read some reviews about the hotel being too noisy and the pool access rooms being damp? I certainly didn’t think the hotel was noisy at all and the rooms were not damp. My two year old loved the fish feeding. Breakfast was great- lots of choice. We also borrowed a stroller which was really handy. Overall had an amazing time, thank you!

Lincoln moore

Yep, loved this place. Beautiful rooms, grounds, pools, restaurants. The kids loved the water slides (so did I)! The restaurant food is great quality, with a vast array of it. The kids menu was also very good and very well priced. What I thought was genius, was the very competitive pricing in the mini mart. We all know what resort mini marts are like, overpriced. Not here, and a smart move too. If you want a beer and chips by the pool, you pay the premium. Want the same chips and beer in your room, pay outside prices. A special yell out for the kids club. Great staff, good procedures, fun activities for kids and a clean, pleasant place. This resort is really worth a visit

Michelle Vacharakupt

Beautiful resort! We stayed in a room that had direct access to the long private pool, and it was the most relaxed I have ever felt in my life. They also have a lovely beach and plenty of comfortable lounge chairs on the overlook. Breakfast was delicious with a large variety of foods. I didn’t have children with me, but the kids pool looked outstanding, and I will bring my grandkids back here for sure! I also loved that they had a roti cart and a few street vendors stationed inside the property on occasion for a little extra engagement. Main street is easily accessed with a 5 minute walk up the driveway, and there are several great massage parlors, restaurants, and 7-11s close by (I recommend the 7-11 across the street, it is bigger and has more variety). Only negative is VERY flimsy toilet paper. Overall, I highly recommend staying here, with or without kids.

Danielle Carter

We thoroughly enjoyed our time at The Sands. The resort is absolutely beautiful - clean and well maintained. It has a lot to offer families. Our Pool Access room was a big hit, along with the Cocktail Hour, Massage and inclusive meals. The location was great as we could walk up to the main street and access the supermarket, restaurants, 7/11s, massage places. We will definitely return for another fun family holiday!

Gareth Constantine

Location on the beach was great, the waterpark was excellent for our young children. However there were quite a few sour points which made the stay unpleasant. We had cockroaches in our room over the last few days. We finally had an offer on the third complaint for a new room for our last night which wasn't realistic to pack up, move room, unpack and then pack the next morning for checkout. Our kids both ended up with cuts grazes from all the sharp edges on the tiled pools, our son ended up with a particularly large cut on his foot from the tile edges in our rooms plunge pool as well as a cut on his toe from one of the beds. Considering it's a family wing with the pool entry it wasn't very good for children with all the pointed sharp edges. We were constantly monitoring every move our youngest was making in the pool to ensure he remained safe. The buffet breakfast food was amazing and probably one of the best we've had. However, getting non diary coffee was painful and the quality of every coffee we had was poor. Amazing coffee machines for dairy users but if you need barista Almond/Oat etc you're not going to enjoy the coffee. Hotel room service was expensive compared to the restaurants outside the hotel. Food wasn't great either, the kids meals were good, but food was pretty bland and pricey. Everywhere we ate outside the hotel served better tasting food at a more reasonable price, so we only made the room service mistake once.