The Sands by Katathani

Guy Avidor

The Sands Khao Lak is a lovely 3.5-star hotel — but definitely not a 5-star resort, as it markets itself. I’ve reviewed it accordingly. The good: The rooms are spacious and comfortable, and the facilities for kids are genuinely nice. There’s a fun pool area with slides and a lovely kids club (though without real activities or active supervision). For families with young children, that’s a real plus. The not-so-good: The hotel overall lacks any sense of luxury. Cleanliness was disappointing — we had ants in our room — and the gym was in poor condition. The food was the biggest letdown: poor taste, limited variety, and unimpressive presentation. Honestly, you can skip breakfast and not miss much. Fortunately, there are a few decent restaurants nearby. We also experienced a health incident due to the negligence of the pool staff. It took escalating the issue to the hotel manager before it was taken seriously — but to their credit, once it reached management, they did handle it properly. Bottom line: If you’re looking for a budget-friendly, kid-oriented vacation with spacious rooms, this can be a good option. But if you’re hoping for any sense of luxury, good food, or relaxation — take a short walk to the JW Marriott nearby instead.

Michaelj Lee

The facility is not bad. and the mood is good. The water park side is exciting and the beach side is peaceful . But the clean and food is so bad. There are so many floating matters in the pool. The breakfast is not bad and so crowded but it’s ok due to it is family resort. However the dinner on Saturday it’s the worst. Every BBQ is really cool but the fire show is so good. The staff organizing activity at the front is so kind and so helpful for my child having stomachaches. And the nurse is so kind and offers appropriately measure and suggestions.

Sabina Lobo

Our recent stay at your resort was nothing short of extraordinary. From the initial reservation to our final farewell, every moment was infused with warmth, attentiveness, and genuine care. We were deeply moved by the kindness of your staff, whose graciousness turned a family holiday into a cherished memory. What particularly stood out was the remarkable sensitivity and support shown when we had to reschedule our booking due to a medical emergency with our infant. Such flexibility and understanding are rare, and we remain truly grateful. Throughout our stay, we experienced hospitality at its finest. Every detail, whether it was the impeccable cleanliness of the property, the thoughtfully prepared meals, or the seamless service, reflected a level of excellence that is both commendable and inspiring. Your team consistently went above and beyond, ensuring our comfort and well-being at every turn. We have since shared our experience widely among friends and family here in India, enthusiastically recommending your resort, especially to those traveling with young children. It is rare to find a place that so perfectly balances luxury, family-friendliness, and heartfelt hospitality. This was undoubtedly one of our most memorable annual holidays, and we owe that entirely to the outstanding team at your resort. A special note of appreciation to your reservations team, whose professionalism and courtesy were exemplary. We look forward to making your resort a beloved tradition in our family’s travel story. Thank you for setting such a high standard—and for embodying what true hospitality looks like.

Bram Steenhoek

A 5 star hotel resort right at the beach. Ample entertainment for the kids and pretty laid back atmosphere. Would recommend coming here. Why 4 stars on room and service? Small things that would make it perfect. The room is spacious and has all amenities, but feels somewhat basic and generic in terms of look and feel. It's definitely not bad, just not my taste. The service is always friendly and good, but from a 5 star hotel that charges a hefty premium on food and beverage you expect that food and/or beverages are served all together, all at the same time. We had often more than not that ordered food came at different moments, meaning we were eating in turns in stead of together. Also, drinks (cans/bottles) need to be served in coolers with this warm weather. We had a great time and it's also great they have active pool attendance that make sure slides and water activities are fun and safe for everyone - including the little kids.

Helen Britton

We booked 2 Junior Suite swim up rooms on the quieter side for myself /Husband and 16 year old twin boys. This was perfect as they had their own space. It was also great when it was hot as you didn’t have to be out in the sun and could still swim! We ventured to the water park area once but was not for us- perfect if you have young children though! Aside of breakfast where it was busy and full of young children ( can sort of avoid this by timing it correctly) we could have been in an adult only hotel. Food and drinks were great. Loved the Talay restaurant. Location is brilliant for the beach/ shops and restaurants! The rooms were excellent and we would definitely recommend this hotel to anyone!