The Salil Hotel Sukhumvit 57 - Thonglor

Steve West

We arrived on for our first day at The Salil Hotel Sukhumvit 57 – Thonglor, and what an amazing place it is. The hotel is beautiful, the atmosphere is fantastic, and the attention to detail is impressive. The staff are absolutely brilliant — very welcoming, friendly, and helpful from the moment we arrived. They really make you feel comfortable and well looked after. We’re only on our first day, but already we know we made the right choice staying here. We will definitely be recommending this hotel to our friends and family. Once again, thank you very much for the warm welcome. Mr. & Mrs. West 😊

Robin Soon

We had an excellent stay at The Salil Hotel Sukhumvit 57 – Thonglor. From the moment we arrived, the team made us feel genuinely welcome. Check-in was smooth, and the staff were warm, attentive, and always ready to help. The location is perfect. It’s just a short walk to Thonglor BTS, which made getting around Bangkok very easy. The neighbourhood itself is fantastic, with plenty of great restaurants and cafés nearby. Our room was clean, well designed, and very comfortable. I appreciated the thoughtful details and the overall boutique feel of the hotel. It felt stylish without being over the top. Housekeeping did a great job every day. The pool and common areas were relaxing and well maintained. It’s a great place to unwind after a busy day in the city. Overall, this hotel offers strong value for the location, comfort, and service. I would absolutely stay here again and wouldn’t hesitate to recommend it to friends and family visiting Bangkok.

HappyBunny

Location & Room: The location is quite good—not too far from the Thong Lor BTS station. It's about 25 min walk to Emporium mall. The hotel itself is beautiful. I booked a Deluxe Suite for my stay, and the room was indeed very pretty. I especially loved the bathroom with the glass wall, which allowed me to enjoy a bath while taking in the lovely view of the room. Dining: I tried the breakfast one morning, and it was okay. If you book in advance with reception, it is 350 Baht, but I was told it jumps to 600+ Baht for a walk-in. I did like the Japanese-style chawanmushi and the fact that there were three options for how the eggs were cooked. However, for a 5-star hotel, the overall quality of the food and fruit could definitely be better. Service: The service here was a tale of two completely different experiences. To start, the arrival felt truly 5-star: I was greeted by the floor team (not reception) with a welcome drink, a cold towel, and even a pot of popcorn, which was a lovely touch. However, the reception staff then informed me the room wasn’t ready and told me to return after 3:00 PM. Once I came back after three, the experience went completely downhill. The concierge service remained absolutely five-star, no question—they were always incredibly warm, helpful, and friendly. Frankly, they should be the ones standing at the front desk. The reception people, on the other hand, didn't seem happy to be there at all. When I went to get my room, the front desk staff simply handed me the key card without a single word of explanation or introduction. Even though the WiFi password was printed on the card envelope, there was no mention of basic details like breakfast times, locations, or hotel amenities. Even a 3-star hotel wouldn't miss those standard introductory details. To add to that, housekeeping failed to replenish the toilet paper when it ran out. Facilities: Another important thing to note is that the swimming pool and gym facilities are not designed for post-checkout use. Unlike standard 5-star hotels, there is no proper changing room or indoor shower available after you check out. You can only use the outdoor pool shower and the toilet on Level 8. Because of this, I decided not to use the pool after checking out. The lounge area on the 8th floor is visually lovely, but the air conditioning wasn't turned on. It was simply too hot to just chill there or enjoy the board games they provide. Such a shame. Verdict: If you love the design of the hotel and the room, appreciate a great concierge team, and go in expecting nothing from the reception after the initial welcome, you will likely enjoy your stay. Otherwise, it doesn't quite live up to its 5-star rating.

Erin Lund

The room was spacious and very clean, and staff were friendly and helpful. Pool area is nice, has both sun and shade, though has a small deck with limited seating. The side of the pool got black marks on my bathing suit that only partially washed out. The style and location of the hotel were great as well. Just a couple min walk to BTS Thong Lor station. The posters for the Thai traditional wear dress-up indicate it's available 12-5, but don't tell you that you need an appointment as staff need to assist you; that could be more clear. Huge thanks to Key, who helped us do the Thai dress and photos! Minor negatives- the room curtains were not black out, and the mattress was quite hard (which is normal for Thailand).

Marjan Moeenzadeh

Special Thanks to Thomas and the reception staff,I had a wonderful stay at this hotel. The staff were absolutely amazing — super kind, friendly, and always helpful. They speak English very well and are truly understanding, which made everything so easy and comfortable. The location is perfect, very close to the BTS with easy access to everywhere in the city. The room was super nice, clean, and comfortable, and the service throughout my stay was excellent. Special thanks to the staff for their outstanding hospitality — they really made the experience memorable. I would definitely stay here again and highly recommend this hotel.