The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach

Ibrahim A

My stay at the hotel was absolutely amazing, I wanted a quiet getaway and I got exactly that. Firstly, whoever designed the garden did an excellent job, I’d never leave my house if my garden looked like that whilst having also having an outdoor bathtub/jacuzzi. Then the cherry on the cake is having your own swimming pool. You can access the beach straight from your garden. The beach is HUGE and for the hotel’s guests only. This was another reason I chose the hotel, to have a quiet beach time. The beach beds/ cabanas are a bit of a walk from the villas, but knowing that the whole beach is for you and 31 other villas compensates for that. You can also request for your own bike to get around the premises which is another nice touch. The service from the staff was extremely of the highest quality. Upon arrival, the energy from the staff instantly made me know this wouldn’t be a disappointment. Unfortunately I’ve forgotten names but every single staff who I came in contact with were full of positivity, especially the gentleman who brought my dinner and assisted me at breakfast. Although I would return back, the food was the biggest letdown in any 5* hotel I’ve ever been to. I ordered a pizza to my villa for dinner and it honestly didn’t taste fresh, it was almost as if it was bought from a frozen foods section in lulu or Carrefour and was just heated up, and it was sold for around 70AED. Then, the Shisha was another letdown. To clarify, this was the electric Shisha I ordered to my villa as I understand having normal Shisha with coal would be tricky. I might aswell have gone to ShoreHouse and smoked there for about half the price. The electric shisha lacked taste, I’m not sure if this was down to the flavour I picked but the hotel needs to sort this out. The gentleman did offer the option to choose something else free or charge which I commend, but I’d have rather spoken to a manager and got a refund or some sort of compensation. Breakfast didn’t make my culinary experience at the hotel any better. Some of the pastries were nice but again, it felt like some of the items weren’t freshly made. Part of the pancake I had was hard, which made me wonder again, is the food freshly made. Despite the food and Shisha not being up to par for their competitors, I look forward to returning again, if there was an option without breakfast, I’d even happily book that.

Neda A.

My family and I had a lovely stay at The Ritz-Carlton, Ras Al Khaimah. Overall, it was a very pleasant experience, and we truly enjoyed our time there. A special mention goes to the staff driving the buggies — they were exceptionally kind, friendly, and accommodating, always making sure we were comfortable and well taken care of. Their warmth really added to our experience and made us feel welcome throughout our stay. While we did encounter a few minor issues in the room, they did not significantly impact our overall enjoyment. Despite these small concerns, the quality of service and the peaceful atmosphere made our stay memorable. Overall, it was a nice experience, and we would consider visiting again in the

Yasmine Abou Elnasr

We stayed in two villas over a couple of nights for my mother's birthday. The staff were incredible - very helpful in arranging special occassions and surprises. And such an eye for detail in making our whole stay amazing! In addition, the two restaurants served delicious fresh food. I'm so grateful and impressed by the personalized customer service - many thanks to each and everyone. And a special shoutout to Sandeep for his very kind and enthusiastic manners!

ام مريم

I had such a wonderful experience at The Ritz-Carlton. I celebrated my husband’s birthday there, and they surprised and delighted us even more by bringing a cake to celebrate our wedding anniversary, which happened to be on the same day. Their service was excellent, very fast, and the place offered great privacy. The staff were always helpful, friendly, and attentive to our needs. Breakfast was also very nice. The pool was very clean, and the housekeeping service was excellent as well. We had our baby with us, and everything was made so easy and comfortable—we didn’t face any difficulties at all. I would especially like to thank Sufian and Sandeep for his outstanding service.

Salma Wehbe

We love the ritz, but this one in particular is quite outdated. I regret not taking pictures of everything that was incredibly worn out to make my point, but generally it gives you the feeling that it was an absolutely incredible hotel 10 years ago. The service is really 10/10, but the beach front villas (while very beautiful with their own private pools) are really not maintained very well. Lots of little things are scratched or ripped or stained and I didn’t expect to see that for the price. The breakfast is not great, but the service is good. They need a bit of a renovation for sure.