The Prince Park Tower Tokyo

Lucy Golub

Stayed for one night in the corner room with the views of the Tokyo tower and premium lounge access. Beautiful view, clean room, very specious bathroom, great location, close to metro. Executive lounge was fantastic with great food and drinks pretty much all day long. Delicious breakfast. Extremely friendly staff :-). A little pricey but totally worth it.

Matt Schneider

I stayed here expecting the luxury of a 5-star hotel, but compared to Hotel Sosei Sapporo (modern, spotless, efficient), this felt like a relic and was an extreme letdown. The TV and furniture is extremely outdated, our washroom wasn’t properly cleaned, and check in was a fiasco. Their oddly strict 3pm check-in policy meant no early entry at 2:10pm, causing a massive line by 3pm (almost a 1hr wait) People cite the location as being really good, but I disagree thoroughly there as well. It’s a long walk to major stations, with many other hotels being much closer and massively more convenient for exploring Tokyo. Noise isolation is also very subpar, with the thin windows letting in constant traffic noise. As for positives: Many amenities but all come at a significant cost. Views are nice. Not terrible, but not worthy of a 5-star hotel rating. Save your money for better value elsewhere.

Mjohn 1030

The staff customer service is amazing, thoughtful, respectful, courteous, knowledgeable, for assisting in every area where it's needed. I'm so thankful we selected this hotel for our 40th Wedding Anniversary!!! Our next visit to Japan we will stay here every time for sure!!! Our room was incredible you can see that from the photos... The hotel amenities is wonderful a most stay if you can...

Susan

An excellent hotel in a good location. We booked a club room with a brilliant view, including Mount Fuji, cloud permitting. The club lounge had been updated since our previous visit. It now has full breakfast choices including a chef cooking eggs. The view from the lounge is amazing, the Tokyo tower next door and the Sky tower. The cocktail session included champagne and a good red wine, along with spirits. We used the hotel vehicle, which can be booked if staying three nights and more. All of the staff were excellent and helpful. The location in Shiba park is lovely to walk around. It's easy to reach Tokyo station for other areas of the city. It's a good hotel at a sensible price with great staff.

Jane Radstrom

The rooms are nice, however the location is inconvenient and the hotel is not family friendly. For instance, kids cannot use the pool. Children 6 and under 'stay free in existing bedding', but they charge for breakfast starting at age 3. Children must pay 4900 yen ($30) for breakfast in the premium lounge, even if parents have access - and that's not even a day pass, you'd pay again to go back in the afternoon. No kids at all after 5:30pm. Because of these restrictive policies our family couldn't use the nice hotel facilities. The hotel staff in general was stuffy. I've experienced the best service in the world in Japan, but this hotel couldn't do simple things like check in smoothly (huge line filling the lobby every single day, we waited in the line only to be told at the desk we would actually need to be escorted upstairs for check in at the lounge - it doesn't feel premium when it means waiting twice while exhausted after international travel). The whole hotel also had the heating cranked up too high. We used AC and a portable fan and still couldn't get the room to a comfortable cool temperature to sleep at night - in the middle of winter! My seventh time in Tokyo, hard pass on Prince Park Tower in the future. The Four Seasons is exceptional, Westin great, and Hyatt House Shibuya surprisingly upscale and very family friendly - including a nice pool which you can actually use.