The Island Hotel

Nicole Enders

We had a very nice room with a sea view and a very large balcony. However, as far as the housekeeping and the food service are concerned, the hotel deserves neither 5 nor 4 stars. You left your room at 8.00 am in the morning, when you came back from your excursions and wanted to freshen up and rest in your room, this was not really possible, as the house keeping on the rooms on the 2nd floor only wanted to start cleaning at 4.00 pm. The housekeeping management is more than poor. The tables in the restaurant are very small so that you can hardly put your cutlery down. The plates were cleared very late or not at all. So as a guest you had to take it into your own hands. I expect more for 4,500 euros. But what the hotel does very well is the phrase: Extra Charge!!!! We will definitely not be coming back.

lee Bury

A lovely place with a good atmosphere. Breakfast is almost chaotic at times ( coffee line can be long ) Breakfast has plenty of choice but badly placed (cereal in one place,milk in another for example) Rooms are nicely decorated,no side tables next to the bed but you get a tree trunk! At first you think there's not enough storage but it's ok. Location is good with lots of good restaurants and bars in the road just behind. There's a couple of supermarkets and car hire all close by

Hesham Elkashash

The people are nice, and the beach is generally good. It's okay, not super great to be fair. However, the buffet has very limited options And the food gave my wife and me diarrhea.

Isaac Ockenden

A warning be wary of what room you’re booking. Turned up with my dad and ended up with a double bed. First night bluntly told ‘sorry can’t do anything until tomorrow here are 2 blankets’ by the night porter. Might not seem much but it deffinitly is when you’ve paid 2 grand for a holiday. You see comments about the staff being unhelpful, I was at the hotel less that 20 minutes and already encountered it. Not ideal

Natalie A

I recently stayed at The Island Hotel in Crete. While the hotel itself is lovely, with well-maintained grounds and a relaxing atmosphere, there were some disappointing aspects of my stay that left a sour taste. The food, though plentiful, was quite repetitive and lacked flavour, which made dining less enjoyable as the days went on. Unfortunately, the biggest letdown was the dishonesty of the staff. Upon checkout, I accidentally left my jacket on the bed in my hotel room. I realised this while still on the resort, just as my taxi arrived. I immediately informed reception, but the receptionist made only a brief call—without much effort—and told me it wasn’t there. She could see I was panicked about leaving without my jacket, but simply dismissed it. Given how quickly she dismissed it, I found this hard to believe. Earlier in the week, another guest was visibly distressed as her phone had gone missing from her room, which now makes me wonder if there’s a bigger issue here. The lack of care from the staff left a very stale end to my holiday. To make matters worse, when I emailed the hotel upon returning home, they simply ignored my message. A hotel can have great facilities, but if trust is broken, it’s hard to recommend. Sadly, I wouldn’t return.