The Island Hotel

Mark Worssell

This is supposed to be 5 star. It may tick all the boxes that a 5 star hotel requires but there is something missing. The hotel is looking its age it’s time for some upgrade things are looking a bit tired. Our room couldn’t be any further from the reception if you tried. Room was clean and spacious with a fridge and safe. Fridge was small and just kept things cold. Glad I had an extension lead as there was only 2 free single plugs and with modern day electric devices that we have they need charging over night. Room had a terrace but the view was Pam trees and gravel, very little sun so not good for sitting out. For the money the room should have been a lot better. Adult only meant the hotel was quit. The gym looked great from the photos but again clean but the equipment needs either updating or repaired and looked after. Stayed just bed and breakfast,you could have half board. Breakfast area was clean and lovely views of the near by beach. Choice of food was good and good quality no complaints there.After all that a nice stay it was ok

Malcolm Goodall

Nice hotel. We liked the choice of three pools and the rooms are spread out around the grounds so are quiet. Our junior suite was spacious. The staff are unobtrusive though on the other hand could be faster to serve you in the bar at night. You might get tired of the buffet dinner so suggest going out to try of the many local places as well. We liked having a DJ playing at the main pool during the afternoon but if you didn’t like you could go the other pools or the beach.

Karianne

I had such a wonderful stay at this hotel☺️. The hotel itself is stunning and well-maintained, offering a comfortable and luxurious experience. The location is ideal, with a variety of restaurants, bars, and shops just steps away. Especially the beautiful beach right by! Short distance from Heraklion and Hersonnios with car. The hotel is more on the pricier side, but they have everything there, including three pools, a shop, restaurants, a spa, and many daily events, so you get what you pay for!

Aliona Balanuta

The resort itself is fantastic. Nice,quiet with all you need for a quiet retreat.. The menu is very limited and not so many choices.. most of the time were empty trays and people waiting for a refill. Most of the staff were nice and friendly..

Nicole Enders

We had a very nice room with a sea view and a very large balcony. However, as far as the housekeeping and the food service are concerned, the hotel deserves neither 5 nor 4 stars. You left your room at 8.00 am in the morning, when you came back from your excursions and wanted to freshen up and rest in your room, this was not really possible, as the house keeping on the rooms on the 2nd floor only wanted to start cleaning at 4.00 pm. The housekeeping management is more than poor. The tables in the restaurant are very small so that you can hardly put your cutlery down. The plates were cleared very late or not at all. So as a guest you had to take it into your own hands. I expect more for 4,500 euros. But what the hotel does very well is the phrase: Extra Charge!!!! We will definitely not be coming back.