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    Back   Home     Destinations     Caribbean     Mexico     Moon Palace The Grand
Located In: Mexico

Moon Palace The Grand

Google Logo 4.5 Google reviews (9365)
Best Price From £1869.00pp
Jul 2025
£3009 pp
All Inclusive
Aug 2025
£2099 pp
All Inclusive
Sep 2025
£1869 pp
All Inclusive
Oct 2025
£1969 pp
All Inclusive
Nov 2025
£2129 pp
All Inclusive
Dec 2025
£2099 pp
All Inclusive
Jan 2026
£2419 pp
All Inclusive
Feb 2026
£2579 pp
All Inclusive
Mar 2026
£2589 pp
All Inclusive
Apr 2026
£2139 pp
All Inclusive
May 2026
£2119 pp
All Inclusive
Jun 2026
£2519 pp
All Inclusive
Jul 2026
£3149 pp
All Inclusive
Aug 2026
£3049 pp
All Inclusive
Oct 2026
£2599 pp
All Inclusive
$500 Resort Credit*
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Prepare to be left spellbound by the ultimate all-inclusive experience during a magical holiday in Mexico at Moon Palace The Grand, Cancun. Perfect for a family break, a romantic escape, or a dream wedding in paradise, this exceptional resort is ...

Prepare to be left spellbound by the ultimate all-inclusive experience during a magical holiday in Mexico at Moon Palace The Grand, Cancun. Perfect for a family break, a romantic escape, or a dream wedding in paradise, this exceptional resort is packed to the brim with leisure amenities, including a waterpark, spa, nightclub, playrooms and much, much more. Guests will also find an array of wonderful restaurants serving irresistible dishes from near and far. Combine all of this with luxury accommodation and glorious Caribbean weather and a holiday at Moon Palace The Grand is sure to be full of delightful moments that will be cherished forever.

How far is the nearest beach?

Moon Palace The Grand is set beside the beach.

Distance from the airport

Cancun International Airport is approximately 11km away from Moon Palace The Grand.

Pools
Restaurant
Bar
Gym
Beach
Golf
Shuttle
Wifi
For Families
Waterpark
Click to read more
Accommodation
Grand Deluxe Garden View
  • Furnished balcony with garden view
  • King-size bed or 2 double beds
  • Double whirlpool tub
  • Breakfast table and chairs
  • Bathroom with amenities
  • Smart TV with streaming via Google
  • Telephones
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar with soft drinks, bottled water, juices and local and international beers
  • Liquor dispenser with world-class spirits
  • Coffee maker
  • Alarm clock/radio/iHome dock
  • Bathrobes and slippers
  • Hairdryer and hair straightener
  • Iron and ironing board
  • Safe
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
Grand Honeymoon Suite
  • Furnished balcony with garden view
  • King-size bed
  • Double whirlpool tub
  • Breakfast table and chairs
  • Bathroom with bathtub and shower
  • Bathroom amenities
  • Smart TV with streaming via Google Chromecast
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Welcome romance amenities, including a bottle of sparkling wine and chocolate-covered strawberries (once per stay)
  • Minibar filled with soft drinks, bottled water, juices and local and international beers
  • Liquor dispenser with world-class spirits
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • Hairdryer and hair straighteners
  • Iron and ironing board
  • Safe
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
  • Early check-in and late check-out (upon request, subject to availability)
  • Special Honeymoon Dinner in a romantic location (1 per stay, request upon arrival at Public Relations desk)
Grand Swim-Up Suite
  • Direct access to private pool
  • Furnished balcony with garden view or resort view
  • King-size bed or 2 double beds
  • Double whirlpool tub
  • Bathroom with bathtub and shower
  • Bathroom amenities
  • Smart TV with streaming via Google Chromecast
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar replenished daily with with soft drinks, bottled water, juices and local and international beers
  • Liquor dispenser with world-class spirits
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer and hair straighteners
  • Iron and ironing board
  • Safe
  • Alarm clock/radio/iPod dock
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
Grand Family Suite
  • Furnished balcony
  • 2 connecting rooms (1 with king-size bed, 1 with 2 double beds)
  • Double whirlpool tub
  • Bathroom with bathtub and shower
  • Bathroom amenities
  • Smart TV with streaming via Google Chromecast
  • Xbox 360 (a selection of Xbox games are available upon request)
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar filled with soft drinks, bottled water, juices and local and international beers
  • Coffee maker
  • Liquor dispenser with world-class spirits
  • Bathrobes and slippers
  • Hairdryer and hair straightener
  • Iron and ironing board
  • Safe
  • Alarm clock/radio/iPod dock
  • Aromatherapy menu
  • Welcome amenities for families
  • Children’s mini bar including milkshakes, juices, soft drinks, water and chocolates
  • Children’s bathroom amenities
  • Children’s bathrobes and slippers
  • Fun in the sun bucket kit
Presidential Suite
  • Furnished terrace
  • 2 connecting rooms (1 with king-size bed, 1 with 2 double beds)
  • 2 en-suite bathrooms with double whirlpool tubs, bathtubs and showers
  • Bathroom amenities
  • Living room area with half bathtub
  • Dining and bar area
  • Smart TV with streaming via Google Chromecast
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar stocked with soft drinks, bottled water, juices and local and international beers
  • Espresso/American coffee maker
  • Liquor dispenser stocked with premium upgraded brands
  • Bathrobes and slippers
  • Hairdryer and hair straightener
  • Safe
  • Alarm clock/radio/iHome dock
  • Scales
  • Umbrella
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
Facilities

Facilities

  • Water park with lazy river, Flowrider, slides and wave pool
  • 9 swimming pools
  • Pool concierge
  • 27 hole Jack Nicklaus Signature golf course
  • Shuttle to Moon Spa & Golf
  • Golf academy (local charge)
  • Playroom children’s club
  • Wired teens' arcade games lounge
  • Awe Spa and beauty salon (local charge)
  • Gym
  • Spinning
  • Yoga
  • Pilates
  • TRX
  • Wi-Fi
  • Barber shop
  • Bicycle rental
  • Daily activities
  • Non-motorised water sports
  • Evening entertainment
  • Unique Day and Nightclub for adults only
  • Nightclub
  • Theatre
  • Beach club
  • Bowling alley (local charge)
  • 11 restaurants
  • 13 bars
  • 24-hour room service
  • Shops
  • Gift shop
  • Jewellery store
  • Doctor on call 24 hours a day (local charge)
  • Dry cleaning and laundry service (local charge)
  • Currency exchange
  • Babysitting service (local charge)
  • Cash machines
  • Business centre
  • Parking
  • Wedding services (local charge)
  • Meeting facilities
All-Inclusive

All-Inclusive

The Moon Palace The Grand all-inclusive programme includes the following:

  • Luxury accommodation
  • Fine dining
  • Top shelf drinks
  • Delicious snacks
  • 24-hour room service
  • Non-motorised water sports
  • Waterpark access
  • Free Wi-Fi

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Grand Buffet Restaurant

  • International cuisine
  • Serves breakfast, lunch and dinner, buffet style
  • Dress code: Casual

La Cantina

  • Authentic Mexican cuisine
  • Serves dinner, à la carte
  • Dress code: Casual

Habibi

  • Lebanese cuisine
  • Serves breakfast, lunch and dinner, à la carte
  • Dress code: Smart casual

Casa Mia

  • Mexican cuisine
  • Serves dinner, à la carte
  • Dress code: Smart casual

The Grill

  • Authentic Argentinian BBQ
  • Serves international lunch buffet and à la carte dinner
  • Dress code: Smart casual

Tavola

  • Italian cuisine
  • Serves lunch and dinner, à la carte
  • Dress code: Casual

Jade

  • Japanese cuisine
  • Serves à la carte dinner with robata grill
  • Dress code: Smart casual

Le Château

  • French fine dining
  • Serves dinner, à la carte
  • Adults-only
  • Dress code: Smart casual

JC Steakhouse

  • Authentic Steakhouse
  • Serves dinner, à la carte
  • Dress code: Smart casual

El Caribeño

  • Fresh seafood, steaks and vegetarian dishes
  • Serves buffet breakfast, à la carte lunch and dinner
  • Dress code: Casual

Cusco

  • Peruvian cuisine
  • Serves buffet breakfast and lunch, and à la carte dinner
  • Dress code: Casual at breakfast and lunch, smart casual at dinner

Boulangerie

  • French-inspired coffee shop
  • Serves fresh bread and chocolates 24-hours a day
  • Dress code: Casual

Ninth Pin

  • Bowling
  • Serves snacks all day
  • Dress code: Smart casual

Tapas Y Vino

  • Serves Spanish tapas in the evening

Los Tacos

  • Serves traditional Mexican tacos in the daytime

Beach Club

  • Serves snacks in the daytime

24-hour room service is available (upon request). Guests staying at Moon Palace The Grand have access to an array of other restaurants at Moon Palace Cancun.

Offer Details

$500 Resort Credit*

$500 Resort Credit*
*Enjoy $500 resort credit to spend at the hotel when you travel between 30th April 2025 - 23rd December 2026 Minimum 4 Nights apply. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.5 Google reviews (9365)
Kevin Wood
Although it’s all inclusive and right on the beach, hardly anyone went to the beach because the smell was so strong and there was so much seaweed. No one in our large group wanted to go near the water because of the smells. The service was quite good. The only bummer was the cleaning staff threw out a couple of our toiletries by accident, then the hotel staff wouldn’t replace those same toiletries. We also made a few requests for extra blankets and sheets, and they were never fulfilled. The wait staff were all very kind. The bounce zone at the sunrise hotel was very nice, but they also had a lot of rules and regulations that they were very strict about and it put a little bit of a damper on the kids’ creativity and fun. It’s a very nice facility though. The bowling alley was also very nice, but it also had a couple broken lanes when we were there. All in all, it was a very fun and enjoyable place and experience for our family, but there were several different things that might have dissuaded us from booking had we known about them.
A Baker
Our family had a great time! We normally stay up north where the water is blue but this was more affordable and checked all the boxes. We felt the food was very good, but wish there were more Mexican food options. The service was fantastic, and the spa was magnificent!
vic carr
This place lives up to its name, everything is absolutely grand. It's three resorts in one . Buses move people from lobby to lobby, so visiting the other resorts which are also part of your stay. Shuttles move people around the within the resorts, like restaurants, entertainment or whatever building you are staying in. Multiple thing to do within the resorts. Close to 20 restaurants serving cuisine from multiple countries. Steakhouse, hibachi, brick oven pizza and multiple desert, sandwich places for a quick grab and go which is perfect for families or late night cravings. 24hr room service also available. Water parks, miniature golf, bikes, basketball, beach volleyball, kayaks, sail boats among multiple of other things available to you on a walk up basis as part of your your stay. All included. If heading out to the multiple pools, some with swim up bars, hot tubs, golf course, spas, fitness centers, multiple night clubs, theater for live performances, speakeasy lounge or maybe stay in room for a private jetted tub in your room along with your own 5 bottle liquor cabinet with all the glassware and refrigerated mixers you will need. Plus a twelve pack of beer to complete the mini fridge stock. Anything you want or need, this place will make sure it will be taken care of.
Diana A.
We just came back from a 9 day trip, and our entire family had a great time. The rooms are very spacious, and they all have a large balcony. We ate at almost all the restaurants, and everything was delicious as always (this was our 5th time back). We are not part of their membership program, but my kids really enjoy coming back due to the great kids' waterpark and excellent food. Alfredo took great care of us at the Grand Buffet Restaurant. All the staff was very polite and welcoming.
Amal Mohumed
We brought our two daughters to The Grand to celebrate their birthdays — one early birthday, one a little late — hoping to make some special family memories. Sadly, the experience didn’t live up to our expectations. We’ve stayed at other all-inclusive resorts in Cancun before and always felt taken care of, but the service here was disappointing. We had booked a birthday dinner at Circus restaurant, thinking it would be a fun, memorable night for the girls. All the other tables had staff attend to them and sign happy birthday while we didn't receive that. Our girls were excited every time they saw the staff attend to someone else's table and couldn't understand why no one came over to ours. Later in the evening, all the birthday kids were invited up on stage with individual cakes. Our girls received one cake to share and were confused as to why they had to share. Although a second cake was eventually brought out, it felt more like an afterthought than a thoughtful gesture. It was uncomfortable and not at all the special moment we’d hoped for. To make things worse, our room wasn’t very clean. The pillowcases were stained, dirty, and we had to ask more than once for them to be changed. Even the bathroom mirror hadn’t been cleaned when we arrived up to the day we left. We really wanted this trip to be something magical for our girls, but unfortunately, it just didn’t feel that way and the hotel didn't do anything to fix the problem.
More...

BEST PRICE FROM Flight & Hotel
£1869pp
Jul 2025
£3009pp
All Inclusive
Aug 2025
£2099pp
All Inclusive
Sep 2025
£1869pp
All Inclusive
Oct 2025
£1969pp
All Inclusive
Nov 2025
£2129pp
All Inclusive
Dec 2025
£2099pp
All Inclusive
Jan 2026
£2419pp
All Inclusive
Feb 2026
£2579pp
All Inclusive
Mar 2026
£2589pp
All Inclusive
Apr 2026
£2139pp
All Inclusive
May 2026
£2119pp
All Inclusive
Jun 2026
£2519pp
All Inclusive
Jul 2026
£3149pp
All Inclusive
Aug 2026
£3049pp
All Inclusive
Oct 2026
£2599pp
All Inclusive

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