THB Lanzarote Beach

Tobiasz Dabioch

We stayed at THB Lanzarote Beach in Costa Teguise in December. We booked a room with a view of the pool, but were first given a room overlooking the parking and bins. It was very noisy at night because staff were throwing empty glass bottles into the bins around 2am. We tried to report this at reception, but at first we were ignored and fobbed off. Eventually, we were moved to a different room with an upgrade, which was much better. The hotel facilities were nice, with a good pool area and clean rooms once we were moved. The food was good, with a decent choice and tasty options. Staff at the restaurant were friendly and helpful. That said, the hotel did not feel like a proper 4-star. The initial room and the way our complaint was handled left a bad impression. It is worth checking your room carefully on arrival. If you get a good room, the stay can be pleasant, and the facilities make it easy to enjoy the holiday. Just be aware that noise and poor service can be an issue, and it may take persistence to get things sorted. We were glad when we finally got a better room.

Nicki Wood

Couldn't fault our stay at the hotel. Stayed for 6 nights. Arrived early to check in and was called when room was ready. Room was clean, modern and had all the amenities you need. Beautiful sea view from room, loved sitting out on balcony early in the morning and watching the sunrise. Food was good. Lots of choice in the buffet for breakfast and evening meal. Drinks were reasonably priced as we were only half board. Great location, steps out of the back of the hotel take you straight on to the promenade and to the beach. Fabulous hotel

sheena owen

Just returned from THB yesterday, I was surprised at how good it was considering some reviews. The food was very good and plenty of it. We were upgraded to a superior room and it was also very good. The location was ideal for the bars etc just across the road. Yes, there was renovation work being carried out but that did not bother us as we went out every day. The most praise I must give though is for the staff. The bar staff, dining room staff, cleaning staff and reception staff were all very pleasant and seemed genuinely happy in their work. They were all very helpful and nothing was too much trouble. We really enjoyed our stay and could not fault it. Would come back again. Loved it.

Clare

The staff are lovely at the hotel and the breakfast had a great choice and the location is very central and 2 minutes to the beach but the hotel is in bad need of a refurbishment, especially the pool view rooms. Our room had a bad smell and the beds sank in the middle, the AC was noisy and didnt actually cool the room, thankfully we could leave the balcony door open. The gym also needs upgrading, it is very small with most of the weights missing, but great location if you want to go for a run. Sadly I wouldn't stay at this hotel again.

Sharon Tyson

On arrival we were told we'd been upgraded to a sea view room! Great we thought until we realised it was a down grade, everyone with a pool view got sun on the balcony and could sit and watch what was going on our balcony was too cold to sit out! The rest of the hotel was fabulous the food was great the drinks were large and we've never met such friendlier staff they really did make the holiday! What we can't understand though is why is there a horrible metal side cabinets? They need replacing immediately!