Sunset Boutique Hotel & Spa

Terezie Tesařová

This hotel was one of the best I've ever been to. I wasn't expecting any luxury, but it was luxury. The incredibly nice lady at the reception greeted us with a smile and explained everything, answered all our questions, and checked us in at 12 noon, even though check-in was from 3 pm. The breakfast and dinner were fabulous, I think everyone can choose. It was quite strange that there was no drink included in the price of dinner, but that's apparently common in Greece. We were having a problem with the air conditioning after 10pm and the hotel owner came within a few minutes and quickly fixed everything. The owner even tried to speak Czech with us, which was a very pleasant and very nice gesture. The rooms were cleaned regularly. The staff was helpful. From the lady at the bar, the waiter, even the cleaners. The only negative thing was that when we asked for breakfast to be packed, because we were going on a trip, the lady at the reception brought us a really small portion for two people, it wouldn't have been enough for even one of us. I'm not the type of person who would regularly go to one hotel, but I dare say that I would happily return to this hotel.

Ellie Lang

having a gorgeous stay here! have stayed here previously and this time is even better! we booked the superior private jacuzzi room for two and we are in love! the room is gorgeous and modern and very very spacious! the balcony is perfect during the day to catch the sun and very private! the service in this place is absolutely incredible! they can’t do enough for you! from the moment we arrived they were super helpful, showed us where everything was and asked if there was anything more they do for us! on arrival we received a complimentary spa voucher which was greatly appreciated! the bar staff are are really friendly and really quick service! the main pool area is lovely and surrounded with plenty of space and sunbeds! the hotel is in a gorgeous location and i couldn’t recommend this place enough! i’ve recommended this place to everyone and their grandmas ❤️

Natasha Everson

First time in Crete, and wanted a nice chilled holiday as first one in 5 years. This hotel has everything you can ask for, we had a swim up room and it was ideal for what we wanted. Housekeeping visited daily, the pools and grounds are very well maintained and kept to a high standard. Reception were very helpful and friendly throughout our stay, staff at the whole place were friendly and approachable. We were half board and the breakfast and evening meals were fantastic, a wide variety of choice and all freshly cooked. The spa is located next door ro the main hotel reception and I had 3 treatments during our stay and the staff were very friendly and professional We will definitely be coming back

Andrew Willis

A Wonderful Stay at Sunset Boutique Hotel & Spa We recently stayed at the Sunset Boutique Hotel & Spa in Bali, Crete, and it was truly one of the nicest and friendliest places we've ever visited. From the moment we arrived, we were welcomed with genuine warmth and hospitality. The hotel was spotlessly clean, with our room serviced daily to a very high standard. The atmosphere throughout the hotel was wonderfully relaxed, making it the perfect place to unwind. The food was consistently good, and we always looked forward to our meals. The staff were exceptionally friendly and attentive, always going out of their way to ensure we had everything we needed. A special mention must go to Kostas, who was a fantastic host—always approachable, helpful, and full of local insight. We felt truly looked after during our stay. We enjoyed it so much that we've already made plans to return later in the year. Highly recommended!

Ross Pemberton

Again, what a lovely stay. That's 2 years running, already booked next year. The service around the pool bar is as good as any. The towels were changed every 2 days (no one should expect this every day). I have read some very harsh reviews, I think these people were in a different world. I am fussy, so 3 years running says a lot. Many people stay year after year. This is part of its selling point for me. The location is fantastic, the only disappointing thing was guests' feeling that it is ok to drink their own alcohol around the pool. The staff are super friendly, and for a family-run hotel, you won't get better. Not everyone is happy, but some people will never be happy no matter what they review. They ha ve a new pool policy for sun beds, as some people felt it was okay to leave their towels out and not sit there for 3 hours, not very respectful to other guests. No hotel in the world has a sunbed for every guest. Customer experience is 1st class 👌👌The swim up rooms and roof top spa rooms are top quality