Sunset Boutique Hotel & Spa

Terezie Tesařová

This hotel was one of the best I've ever been to. I wasn't expecting any luxury, but it was luxury. The incredibly nice lady at the reception greeted us with a smile and explained everything, answered all our questions, and checked us in at 12 noon, even though check-in was from 3 pm. The breakfast and dinner were fabulous, I think everyone can choose. It was quite strange that there was no drink included in the price of dinner, but that's apparently common in Greece. We were having a problem with the air conditioning after 10pm and the hotel owner came within a few minutes and quickly fixed everything. The owner even tried to speak Czech with us, which was a very pleasant and very nice gesture. The rooms were cleaned regularly. The staff was helpful. From the lady at the bar, the waiter, even the cleaners. The only negative thing was that when we asked for breakfast to be packed, because we were going on a trip, the lady at the reception brought us a really small portion for two people, it wouldn't have been enough for even one of us. I'm not the type of person who would regularly go to one hotel, but I dare say that I would happily return to this hotel.

Arina Zaviyalova

Advantages: 1. Great location between two main beaches and a grocery store nearby. 2. Nice view both from the restaurant and a room. 3. Very friendly service at the bar. 4. Nice food choice at the breakfast and dinner. Disadvantages: 1. The cleaning quality was below average. 2. There are strange rules for using the pool - 7 AM to 7 PM only. Then they switch on some lamps and filters, so it can be dangerous for your health. 3. It is hard to choose a room based on the pictures. We wanted to book a room with a shared pool on the first floor near the bar. But turned it that its name is "Shared Pool" not "Swim Up" - don't make the same mistake as us. 4. We had an early excursion one day and ordered a breakfast to the room. The breakfast was terrifyingly poor - only cakes, cookies and some toasts with jam and butter. 5. The checkout is at 11 AM, and you can still use the pool after that, but the shared shower room was always occupied by other tourists. 6. At the end of our stay our friends found several cocktails added to their bar bill that they've never ordered. Also, be aware that the cocktails missing in they system they add to the bill under another name. At least, it's the story the barman told us.

emma o neill

Great stay in Bali, we had a private pool which really made the difference. We ate outside of hotel most night but all the staff in the hotel were lovely and in Bali in general. Highly recommend the pool upgrade

Ellie Lang

having a gorgeous stay here! have stayed here previously and this time is even better! we booked the superior private jacuzzi room for two and we are in love! the room is gorgeous and modern and very very spacious! the balcony is perfect during the day to catch the sun and very private! the service in this place is absolutely incredible! they can’t do enough for you! from the moment we arrived they were super helpful, showed us where everything was and asked if there was anything more they do for us! on arrival we received a complimentary spa voucher which was greatly appreciated! the bar staff are are really friendly and really quick service! the main pool area is lovely and surrounded with plenty of space and sunbeds! the hotel is in a gorgeous location and i couldn’t recommend this place enough! i’ve recommended this place to everyone and their grandmas ❤️

Natasha Everson

First time in Crete, and wanted a nice chilled holiday as first one in 5 years. This hotel has everything you can ask for, we had a swim up room and it was ideal for what we wanted. Housekeeping visited daily, the pools and grounds are very well maintained and kept to a high standard. Reception were very helpful and friendly throughout our stay, staff at the whole place were friendly and approachable. We were half board and the breakfast and evening meals were fantastic, a wide variety of choice and all freshly cooked. The spa is located next door ro the main hotel reception and I had 3 treatments during our stay and the staff were very friendly and professional We will definitely be coming back