Starfish Tobago

Michael Persaud

I recently stayed at Starfish Hotel and unfortunately my experience was very disappointing. The service was poor and staff were not attentive or welcoming. Even though the resort is advertised as all-inclusive, food was only available during very specific hours, which was inconvenient and not what I expected. The quality of the food itself was below average, lacking flavor and variety. The room was also poor quality and did not meet expectations in terms of comfort or upkeep. The pool was not properly maintained — the water looked murky and unclean, which made it unappealing to use. There was also an issue with their breakfast system. They failed to update their list of guests, and when I went to eat with my family, they initially refused to let me dine because my name wasn’t on it. This was frustrating and embarrassing, especially since it was clearly their mistake. On top of that, there was very little entertainment or activities, making the stay feel dull and unengaging. Overall, I would not recommend this hotel based on my experience.

Antoinette Gallagher

Absolutely fantastic holiday; hotel has basic rooms; clean bed linen, towels and tea and coffee making facilities, shower worked a treat. There's also a mini fridge and iron and ironing board and a safe The food here is delicious and the staff are so friendly. Would highly recommend this place as the staff are brilliant, as are the communal facilities and the view plus beach is exceptional. I love this place and am so glad I returned after so many years away.

Lucille Harper

Not first time at resort stayed about three times before. The ambiance was always upkept, also although dated cleanliness was maintained. Some furnishings were broken and should not have been in the room. The standard of the food have dropped tremendously. Every morning the same breakfast and left over lunches with no variety. That was a total turn off. Definitely not going back.

Dominic A

I booked a holiday at Starfish Hotel in Trinidad and Tobago for myself, my wife, and 3 daughters, and sadly, the experience was a huge letdown. The food situation was one of the biggest disappointments. The same meals were served every single day with no real variety, and despite what the menu advertised, only about 10% of it was ever available. On top of that, the restaurant often opened an hour later than the times listed, which was frustrating and made planning meals around the day unnecessarily difficult. The facilities were also in terrible shape. The pool was only about 2 feet deep, dirty, and misty, making it unfit for swimming or even lounging around. The jacuzzi was no better — it looked more like a swamp than a place to relax. On top of all this, there was no running water in the shower at one point during the holiday. Instead of moving us to another room quickly, management took their time, leaving my family stuck without such a basic necessity. For a holiday destination, this was completely unacceptable. I will say that the staff were very friendly and did their best with what they had, but it was clear that proper training and management are badly needed. Service was slow and unprofessional, and the team seemed unequipped to handle even basic issues. Overall, my holiday at Starfish Hotel was far below expectations. Between the poor food, unusable facilities, lack of basic comfort, and undertrained staff, I would not recommend booking here. In fact, I would even consider not staying here if someone offered me this place free of charge — I value my happiness and my family’s experience far more than saving money. Trinidad and Tobago is a beautiful place, but sadly this hotel does not do it justice.

Krystal Richardson

It was a reasonable one stop vacation. Calm bathing beach on the hotel shore, beautiful pool (shallow), restaurants, rooms etc. Most staff are very friendly. Some not so friendly (minority). I will come back again and again esp because it was cost effective.