Starfish Tobago

anil bhagat

Staff are very friendly. Rooms are comfortable and sea views are great. There are no lifts but all buildings are just one storey. Food is good at both the Grill and main restaurant. Every day, the main restaurant has a different local menu with rice, vegetables, two meats, and fish. The bar has good local drinks. The main pool is 3.6 meters deep, and there is a children's pool as well. There is evening entertainment, including steel pan music, karaoke, and singers.

Krystal Richardson

It was a reasonable one stop vacation. Calm bathing beach on the hotel shore, beautiful pool (shallow), restaurants, rooms etc. Most staff are very friendly. Some not so friendly (minority). I will come back again and again esp because it was cost effective.

Dominic A

I booked a holiday at Starfish Hotel in Trinidad and Tobago for myself, my wife, and 3 daughters, and sadly, the experience was a huge letdown. The food situation was one of the biggest disappointments. The same meals were served every single day with no real variety, and despite what the menu advertised, only about 10% of it was ever available. On top of that, the restaurant often opened an hour later than the times listed, which was frustrating and made planning meals around the day unnecessarily difficult. The facilities were also in terrible shape. The pool was only about 2 feet deep, dirty, and misty, making it unfit for swimming or even lounging around. The jacuzzi was no better — it looked more like a swamp than a place to relax. On top of all this, there was no running water in the shower at one point during the holiday. Instead of moving us to another room quickly, management took their time, leaving my family stuck without such a basic necessity. For a holiday destination, this was completely unacceptable. I will say that the staff were very friendly and did their best with what they had, but it was clear that proper training and management are badly needed. Service was slow and unprofessional, and the team seemed unequipped to handle even basic issues. Overall, my holiday at Starfish Hotel was far below expectations. Between the poor food, unusable facilities, lack of basic comfort, and undertrained staff, I would not recommend booking here. In fact, I would even consider not staying here if someone offered me this place free of charge — I value my happiness and my family’s experience far more than saving money. Trinidad and Tobago is a beautiful place, but sadly this hotel does not do it justice.

Kala Allen

My experience at Starfish was amazing. The all inclusive package had me in awe. The food was great the service was great. The entertainment every night was really nice. Love the fact that throughout the day you still could have eaten something from the D' Bay Grill. For Easter Sunday they had a nice activity for the kids. I enjoyed every minute of it. I will definitely come back again.

Jayantie Ramkissoon

Some staff members were pleasant and accommodating. However, it was clear that they were working within limitations by management. Staff were made to ask unreasonable requests of guests. Such as long and tedious forms on entry and exit, constant requests to have food items replenished. Pool towels were unavailable for lenghtly periods. Upon arrival, rooms had very long wait time past the 3pm checkin time, one of our rooms weren't available until 5pm! Steps to the upper floor were narrow, steep, and overall not structurally sound or accommodating to persons with children or elderly. Rooms were assigned without even consideration to these factors. Snacks bar required guests to be dry and seated to get the snacks (hot dogs and burgers). It's totally unreasonable, as most times, guests would be enjoying time in the pool while wanting a snack. Also upon arriving at 5pm was told they had closed off snacks although closing time was supposed to be at 5:30pm. Pool cleaning and treatments were being done during pool hours, and even while guests were in the pool. Overall, my stay here wasn't a pleasant experience, and I would not return or recommend if you are looking for value for your money with an all-inclusive package.