Spring Hotel Bitacora

abigail maw

Our children had an absolutely brilliant time, and that is in large part due to the incredible entertainment team. They were truly spectacular with the kids, always full of energy and creating a fun and safe atmosphere. The children's club and play facilities were top-notch and kept our little ones entertained for hours, giving us a well-deserved break. The evening entertainment was also a huge hit, with amazing shows and parties that the whole family enjoyed. While we had a great time overall, there were a couple of areas that could be improved. The Fun Bar, while a great spot, was often very busy, and we sometimes had a long wait for drinks. It's a minor point, but worth noting for future guests. The main frustration, however, was the sunbed situation. The race for sunbeds every morning was quite ridiculous, and it felt like you had to be up at the crack of dawn to secure more than two. We felt the pool staff could have been stricter with enforcing the hotel's no-reservation policy to make it fairer for everyone. Despite these small issues, the excellent facilities, especially for children, and the outstanding entertainment team made for a very memorable holiday. We would definitely recommend the Bita Cora to other families looking for a lively and fun break.

Roxanne Guest

Incredible week! I’ve just been here with my two kids and sister and it was incredible. The staff are extremely friendly and attentive. We did the all inclusive package and the UP option. The kids attended the kids clubs which they loved - Dogman and the rest of the team do so much with the children. On the last day my youngest who is 5 even baked some cookies to take home. The experience on the rooftop is beautiful with incredible views and again great service. We honestly couldn’t fault the hotel. The location is perfect just down the road from the strip. I’d seen some negative reviews about the speed of service at the bar which I would have to disagree with as the team are walking around the tables constantly taking orders and delivering them to the table. I think the negative reviews are based on people being impatient. We will definitely be returning next year and will probably stay a little longer.

Rob M

Amazing hotel. Everything you need under one roof.Have been coming to Tenerife for years and it’s the first time we’ve hardly left the hotel. The kids club have been amazing with the kids and do so many great different activities. They put a lot of effort in day and night. My kids are obsessed with dog man especially and how involved he gets with all the activities. Absolutely loved the pink show for the Nighttime entertainment. Kids loved it to and danced all night. Will definitely be returning for next year.

Cara Hay

Rooms and location is great. The bar service is very slow and they've implemented a 2 drink rule which includes non alcoholic drinks. Only allowed to order 2 drinks per person per visit to the bar which is not ideal for families. Also when going for your evening meal order double quantity drinks to ensure you have enough drink to last your meal as it's impossible to order more drinks with your meal. The slides are great - son loves them. Children entertainment at night is only on for 30 minutes which consists of a disco. Children's club is great. Would I return to the hotel - unless they drastically improve their service probably not

Kellyann Baker

Entertainment was unreal staff was amazing with the children speak great English great with disabilities to a high standard. Thank you for making Our stay so special. Special shout out to dog man who was great with the kids and Rachael hope these are here next year