Sol Guadalupe

AMG

Very family friendly, they are v welcoming to children Hotel was exceptionally clean EXCEPT pool. Half of main pool was filthy, black stuff floating around, grout black. We stayed over the other side of pool. Cleaning staff, bar staff, kids club were superb and friendly. Big endorsement for Julia in kids club who was amazingly thoughtful, friendly, kind to all the children. She deserves a promotion. All kids raved about her. Reception staff were a mix. Some very nice but ladies there were disinterested and rude. Dining staff were friendly overall and admirably hard working. BUT food in all inclusive Breakfast and Dinner was shockingly poor. It was poor quality, meat like leather, poor variety, definitely kitchen/chef needs a complete overhaul and quality review. A gripe I would have is though there was ample water, juice, tea and coffee available at breakfast as you would expect… there was non available for dinner… there was just a counter where you were expected to pay for all drinks… this is obviously a trick to make money and is not fair. Rooms were very nice and as expected… very well maintained. Hotels location was perfect… you couldn’t ask for better in terms of amenities. So overall…. Nice hotel except for food and cleanliness of main pool being most in need of improvement.

Klayton Early

Literally just got in the door from a week staying at this hotel. We booked as a family of 6 with 2 children. Very much not a child friendly hotel. No kids club no floaties in the pool no balls around pool area. Absolutely nothing for children to do. The pool was very much an elderly people dominated area. With the lifeguard telling the young child to stop jumping in. Very much a swim laps in the pool and consume as much alcohol as u can at this place. Highly recommend for adult only parties not so much for families. Was also extremely disappointed when we shared our honest views on the Facebook page the comments were removed and we were removed from the group!! Very much 1 sided on everything. Again as adult only parties Highly recommended . Not child friendly spent a whole week there and other than lifeguard saying no balls floaties or jumping in we spoke to one member of staff which happened to be today! If your a family id Highly recommended looking elsewhere

Dewi Jansen (dewitje19)

I had an amazing stay at this hotel. The location is perfect — less than a five-minute walk from the beach and close to all the main attractions, yet still peaceful and relaxing. The rooms were beautifully maintained, cozy, and cleaned thoroughly every day. The staff truly made my stay exceptional. Everyone was incredibly kind, attentive, and always willing to help with anything I needed. A special shout-out to the security man — such a wonderful person who made me feel safe and welcome throughout my stay. His positive energy and professionalism really stood out! Overall, this hotel exceeded all my expectations. Excellent service, a great atmosphere, and an unbeatable location. I’ll definitely be returning to this hotel!

Tracy Smith

Another excellent vacation at sol gladalope. The staff are amazing ,the housekeepers very hard working keeping the hotel spotlessly clean .the dinning room assistants nonstop on the go do an amazing job and the chefs also with their excellent food. I wouldn't hesitate to recommend this hotel to anybody. Nigel and Tracy room 533 .

Jordan Holman- Jones

The hotel itself was very clean as were the rooms. The pool was nice and large and plenty of space for everyone. The entertainment team were really good and the daytime activities were very fun. The bad points were that the rules of the pool were basically your allowed to get in and swim but your not allowed to look like your having fun and no balls or floats. When my 2 year old had a small foam ball in the ball it was instantly removed from the pool which i thought was a bit harsh and there was a group of 3 kids playing tag in the pool and they were threatened to get kicked out of the hotel. My next bad point was the food was the same every morning and it was probably 4/10 the one guy making omelettes saved breakfast for me. We did not eat at the hotel for dinner because it wasnt very appetising. Overall a decent holiday but staff could have been a bit more friendly.