Sofitel Dubai Downtown Hotel

Simone P

Sofitel Downtown is effortlessly stylish, chic, and easygoing — the perfect mix of elegance and comfort. We stayed in a two bedroom apartment and the views were stunning. The staff are genuinely kind and welcoming, creating a warm and relaxed atmosphere throughout our stay.Madan, Hamza, and Sukruth provided excellent turndown service and room care — very personable and luxurious, making the room feel like a true retreat. Housekeeping overall was top-notch. The breakfast and spa services were also outstanding, relaxing, high quality, and beautifully delivered.Security staff were friendly and polite, I lost my room card several times, and each time it was replaced with patience and a smile. The rooms are beautifully designed, they feel both homely and elegant. It’s a lovely touch that the staff greet you with a cheerful “Bonjour.” Highly recommended — 10/10

Sourav Sekhar

I recently visited Sofitel Dubai and honestly, it was one of the best decisions I’ve made in a long time. After spending days trying to choose the right hotel, I finally went with Sofitel and I’m so glad I did. From the moment I arrived, everything felt luxurious yet welcoming. The staff were warm, attentive, and made me feel genuinely looked after throughout my stay. The room was beautiful spacious, super clean, and had the most comfortable bed I’ve ever slept in, not to mention a stunning view that I couldn’t stop admiring. The overall vibe of the hotel is just so elegant and calming, it really felt like a peaceful escape right in the middle of the city. The food was another highlight every meal I had was full of flavor and beautifully presented, and the variety available made it even better. You can tell they put real thought into quality and service. What I appreciated most was how everything, from the ambiance to the little details in the room, came together perfectly. The whole place has this classy yet relaxed atmosphere that made it so easy to unwind. The location was also ideal — close to everything but still quiet enough to really enjoy the time there. I left feeling refreshed, happy, and honestly a little sad to go. I would 100% recommend Sofitel Dubai to anyone looking for a luxurious, comfortable stay with top-notch service. I’m truly grateful for the experience and already looking forward to going back. 🫶🏻

Priscilla Rodrigues

My husband and I would like to say a million thanks to the amazing staff at your hotel. You went out of your way to make my daughter’s 17th birthday the most spectacular one. She is never going to forget this! Everything you did, right down to the smallest detail was taken care of and we are super grateful! Your staff was absolutely lovely! Please extend our thanks to everyone! You are great!!!

Sahara Sahad

M Ajay did an excellent job! Everything was spotless, fresh, and well-organized. The attention to detail was clear — from the neatly arranged towels to the clean bathroom and dust-free surfaces. They were also polite and respectful of our space. It made our stay much more comfortable. Highly recommend their service!

Zainulabedien Parker

We were welcomed and checked in with the utmost level of friendliness and efficiency. We were also accommodated with an early check-in at a nominal cost, without any hassle. Room cleaning and turn down services were always well timed and of a very high standard. The complimentary cake delivered to our room in celebration of my Birthday was appreciated. We particularly enjoyed the daily breakfast with it's wide variety and excellent quality.