Sofitel Bali Nusa Dua Beach Resort

Ehsan Panahi

Our recent stay at Sofitel Nusa Dua was nothing short of sublime. The resort combines elegant design, immaculate grounds, and thoughtful amenities to create a calm, luxurious atmosphere that perfectly suits a family getaway. Every corner of the property felt carefully maintained, and the attention to detail in the room upkeep made coming back each day a genuine pleasure. Service across the resort was consistently warm, professional, and unobtrusive. Meals were beautifully presented and delicious; the resort’s restaurants — including Toya and Kwee Zeen — offer varied, high-quality dining experiences. We didn’t get a chance to try Cucina on this trip - another option for guests for a varied dining experience. Room service was excellent, prompt, and presented with care. The spa experience at SoSpa delivered expert, restorative treatments in a serene setting that left us relaxed and refreshed. The resort’s family facilities are outstanding: the daycare team were warm and professional, the staff across children’s programs were engaging, and the children’s activities were imaginative and well run. The gym facilities boast adequate training equipment, complete with sauna and steam rooms. Special acknowledgment With particular gratitude to three outstanding team members whose service made our visit memorable: • Gede Ame — exemplary daily room care and service, delivered with professionalism and warmth. • Yulyastika — attentive and gracious server at Toya, elevating our dining experience with impeccable timing and genuine hospitality. • Maya — exceptional therapist at SoSpa, whose skill and calming presence made the treatment deeply restorative.

Maram Madan

We stayed in 3 hotels and a villa during our visit to Bali, Sofitel was THE BEST! they made our honeymoon extra special the service was excellent specially Liah she made our honeymoon and my birthday set up which was so nice. Food options were okay for a few nights stay and room dining was good. We had the BBQ Night buffet options were kinda limited but it was great ambience with live entertainment. The hotel has its own beach and there are water activities nearby so you'll love it if you're into water activities. The most important is we didn't even spot an ant or any insect in our room unlike other hotels in Bali which is a big perk. The only thing is the location far from Ubud and Seminyak otherwise it would be my go to hotel for my full stay in Bali next time but we'll definitely go back for a few nights if we're back in Bali. Best hospitality.

Natalia

Our stay at the Sofitel Hotel in Nusa Dua was absolutely amazing from start to finish. The staff were incredibly accommodating and genuinely friendly, always going above and beyond to make us feel welcome and cared for. The facilities were exceptional, from the beautiful pool area to the club lounge, everything exceeded our expectations. The dining experiences were just as impressive, with every restaurant offering delicious, beautifully presented food. A special mention goes to Kwee Zen and the wonderful staff member Ria, who made our meals even more memorable. She was so attentive, warm, and always ready with fantastic food recommendations, truly a standout part of our stay.

Craig Smith

My wife and I stayed for our wedding anniversary - we were treated like Royalty - I have never stayed somewhere so welcoming and hospitable - the staff were extremely friendly and attentive, all of them even just in passing. The food was next level great, my wife I didn't want to leave the resort. The prices were reasonable what the quality. This resort had everything, every activity, a spa, great gym, beach area. The only downside if any was the amount of people smoking, people would smoke in the pool, outside breakfast, on the pathway you couldn't escape it and it was a real downside. Maybe a dedicated smoking area away from the rooms / pools and staff enforcement would make it better. With that said we will easily return to the Sofitel Nusa Dua Bali.

Steve Bennett

Overall we enjoyed our stay and due to my Accor + Explorer memberships we were provided a room upgrade to a Pool access room , which was fantastic. We were disappointed on the food and cocktail selections from the Pool Bar and the food from the Toya Bar on the beach front. We were invited to an Accor member drinks one evening and spoke with the Food and Beverage Manager (2 In Charge) and provided our feedback on our recent stay in the Padma resort in Legian. The food and drinks selection at the Padma was great with many options. We provided one example from the Sofitel Pool bar of the Calamari Balls, which we had one day and they were like hard dry breadcrumb balls. We suggested that the Sofitel review their menus and add better snack selections, like Chicken wings, Satay sticks, Hamburger sliders and better hand made chips etc. We had dinner one night at the Toya bar, with Fish and Ribs. The ribs were tender but lacked flavour. Please review these menus and have senior staff or guests try out new menus to improve customers experience. Another item was Shade around the main pool. There is generally only one row of umbrellas on the 2nd row of sun lounges. The first row is in the water, have no umbrellas and hardly anyone uses them, as it is too hot to stay in the sun for too long. More umbrellas need to be added, so more guests can have shade on the lounges. We are returning in March April 2026 and hope to see the Sofitel address ours and likely other customers feedback.