So Sofitel Bangkok Hotel

rohit samdani

From the moment I stepped into the opulent lobby of the hotel I knew I was in for a truly exceptional experience. Every aspect of my stay at this five-star hotel exceeded my expectations, leaving me enchanted and rejuvenated. The accommodation itself was a sanctuary of elegance and comfort. My room boasted breathtaking views of the city skyline, plush furnishings, and state-of-the-art amenities that catered to my every need. The attention to detail in the design and decor truly set this hotel apart, creating an atmosphere of unparalleled luxury. Special thanks to Bennie and Gun for a smooth check in

Ava Kyoko

During my recent stay at SO Bangkok, which is acclaimed as a five-star establishment, I encountered several aspects that did not meet the high expectations typically associated with such a rating. I was particularly looking forward to experiencing the renowned service and luxurious accommodations that had been highlighted in the hotel’s descriptions. Upon arrival, the most significant disappointment was the extended wait time for my room to be ready. After a long journey, a wait of over two hours before being able to relax in my room felt exceedingly lengthy and was quite frankly, a frustrating start to the stay. While the staff were courteous, it appeared that the hotel’s glory days might be behind it, with both the service and the room not living up to the five-star promise. The room, although clean, did not reflect the opulence or comfort one might expect from a hotel of this purported standard. Given these experiences, it is with regret that I must rate my stay lower than I had hoped. This decision is based on the expectations set by the hotel’s own five-star rating, rather than a direct comparison to other establishments. It’s worth noting that, despite these criticisms, SO Bangkok may still surpass many other hotels in terms of quality and service. However, when expectations are set so high, the discrepancies become more pronounced and impactful on the overall experience.

riyad shakhshir

This was my first time visiting Thailand, I’ve had great service and super friendly employees, with Keen attention to hospitality details. small improvement points: the breakfast cuisine can include some Middle Eastern and Arabic dishes since it’s marketed as a worldwide food market, and pool side bar orders can open a bit earlier than 11:00 am. Very special thanks to Bennie, Kate, Gun and Aom for their professional, kind attitude and genuine interest in visitors’ comfort and experience.

Kirati Dangsod

Stayed at this hotel last year, and it was a fantastic experience! The location was convenient, close to attractions and dining. The room was clean, comfortable, and well-equipped. The staff was exceptionally friendly and accommodating. Great amenities and a wonderful overall atmosphere.Thank you SO/ Kate and SO/Esther for every assistant, Looking forward to visiting again

May

This review is about the buffet restaurant in the hotel. The place is very pleasant and pretty child friendly. You can find varieties of food like lobster, sushi or thai food. There’s a bit of everything for everyone. The dessert area is filled with good looking food that children would love! The staff are also very friendly and smile all the time, I noticed that they sometimes keep an eye on the children’s if parents are occupied. They would also bring pencil and paper for children’s to stay occupied during dinner time. Overall I loved the experience there !