Sheraton Miramar Resort El Gouna

Esraa Rabiah

🌟 Sheraton Miramar Resort El Gouna: A Perfect Honeymoon Choice! My husband and I stayed at the Sheraton Miramar Resort in El Gouna for our honeymoon, and it was the perfect choice! We absolutely loved our time here and would highly recommend it to any couple, especially for a special occasion like a honeymoon. The whole concept and architecture of the hotel is truly beautiful and unique. The design, inspired by islands and lagoons, is stunning and creates an incredibly relaxing and romantic atmosphere. It felt like a true escape. The breakfast was wonderful (The breakfast was delicious). There was a great variety of fresh food, and it was the perfect start to our day every morning. While the overall hotel concept is traditional and beautiful, the room design and decor offered a refreshing contrast. The interior of the room had a different and distinct feel, which was a nice surprise. However, the absolute highlight of the room was the balcony (or terrace). It was simply stunning and provided the perfect spot to relax and enjoy the resort's incredible views.

Ahmad Sharara

Breakfast was excellent with a wide variety of food, bakery, desserts, and fruit. However, I ordered orange juice from the fresh juice section and it never arrived. Check-in was extremely poorly handled. I selected early check-in (12:00) and arrived at 12:30, yet waited until 14:30 for the room. During this time, I couldn’t properly order at the beach because I had no room number. My wife is pregnant and was exhausted by the long wait. Despite leaving my number at the reception, no one called, and later I was told the room had been ready “for a while” and that I hadn’t come — which was incorrect. Worst of all, shortly after entering the room, room service entered without permission, completely violating our privacy, just to leave a coffee pot. This is unacceptable and has never happened to me in any hotel before. The room was also missing basic amenities (no slippers, no toothpaste or toothbrush), and the bed cover had visible cuts. Overall, lack of communication, and a serious privacy breach. I expected much better from Sheraton.

Natalia Vasilieva

It is my 5th night of 12, so I've experienced enough to share my opinion. Hotel is in secured area, built "some time ago" but renovated. Renovated to the level of sensor light panel in the room but no navigation signs in the area / qr codes etc. Hotel area is big enough for your 10k feets per day. Beach is stone with sand, clean and quiet. Staff is not best-in-class trian as you could expect from Sheraton: queues to.make reservation for new year (and yes, even it is paid for 2 people, you both should be presented at the time of reservation! Rediculous!) Waiters does not have specific area to serve: it may appear bothering 4 times a quarter to be asked and then noone to come next hour. Specifically on the beach they do not remember your orders unless of good tips. The same in bar: you may always ask "ice separately" but 95% of your orders will be with ice in drinks 🤦‍♂️. What made me furious: I left towel and water on the beach bed, but when I returned in 2 hours my sunbed was clean! Nothing on it! They just took my towel for laundry and throw bottle of water away! Now I do undestand why my agent was conservative and pushed me gently to another options - defenitely for 5* hotel that's unacceptable. And there is no water corners / fridges - you should always ask for water from bar or take from your room. Re meals: it is good variety of meat, salads, breads, sweets.

Stuart Potter

Second time at the Sheraton and another great holiday. All the staff are very friendly and helpfull, special thanks to the guys at the beach bar and gym where i spent most of my time. Food in the main buffet is okay but italian is very nice, 2 visits per 10 day stay or walk into the port where the food is excellent and at a reasonable cost. My brother had a birthday which they decorated the room with celibrations and cake which was an extra unexpected touch. The weather is just perfect for me 25 degrees on average perfect winter sun, five stars

Mena Sargious

This was by far, the best hotel experience I ever had, and I've reserved plenty of 5 star hotels before. Huge thanks to Mohamed Amer, Mohamed Saied, and Abdelhalim Maghawri for their STELLAR service and their helpfulness with a very difficult situation we were dealing with, making sure the hotel went above and beyond with their provided customer service despite the issue not being the hotels fault in the slightest. I could not be more thankful for them and the hotel staff, whom greeted us daily with warm smiles followed by the best hotel service my family, my now fiancé, and my self have ever experienced. Chapeau to the hotel team and to Sheraton Miramar El Gouna for providing us with such a memorable stay and experience. I haven't stopped speaking about the excellent service and stay to anyone looking to book a hotel in El Gouna. Without hesitation, I will book the Sheraton Miramar again upon my visits in El Gouna. Cheers to the whole team.