Sheraton Mall of the Emirates Hotel, Dubai

Sheida bahrami

We had a wonderful stay! Special thanks to Ms. Nwet, who cleaned our room — she was incredibly kind, professional, and did an excellent job. Also, heartfelt thanks to Ms. Audi at the reception for her kindness and for offering us a better room upon arrival — we really appreciated it. The Turkish restaurant served delicious and high-quality food, and the breakfast buffet had great variety and taste. Our room was very quiet, and the bed was super comfortable, making our stay even more relaxing. All the staff were friendly and welcoming, and the hotel had great access to the mall and metro, which made everything convenient. We’re very likely to stay here again!

Mohamed AlHawaj

I had such a lovely stay at the Sheraton Mall of the Emirates. From the moment I arrived, everything felt warm and welcoming. A special thank you to Amr at the reception for the kind and friendly welcome - it really set the tone for the entire stay. The room was spacious, modern, and beautifully designed. The bed was super comfortable, and I loved the calming colors and the soft lighting. The view from the window was stunning, with a glimpse of the city and the sea in the distance. The bathroom was spotless and thoughtfully equipped, with excellent lighting and a refreshing rain shower. I also appreciated the quality toiletries from Gilchrist & Soame, small details that make a big difference. Breakfast was a real treat. There was something for everyone, from fresh pastries and traditional Middle Eastern options to healthy plates like avocado and eggs. Personally, the eggs and falafel were my favorites was the omelets were fluffy and full of flavor, and the falafel was perfectly crispy on the outside and soft on the inside. The room also had everything I needed: a comfy workspace, a coffee station, and direct access to the Mall of the Emirates, which made everything super convenient, whether for shopping, dining, or catching a movie. Overall, it was a wonderful stay. The atmosphere, the service, and the small thoughtful touches made it special. Looking forward to coming back again soon!

KHADIJA KOUTI

I highly recommend this hotel! The stay was exceptional in every way – excellent services, clean and comfortable facilities, and a warm atmosphere. I would like to especially thank Ms. ihssane and Ms. Maggie for their outstanding hospitality. They were incredibly kind, helpful, and professional. Because of their wonderful service, we’ve decided to make this our go-to hotel for the family. Thank you to the hotel management for having such an amazing team!

Vontrice Banks

No complaints whatsoever!! The hotel is clean, smalls amazing. Staff is always smiling and willing to help. The beds are comfortable, the rooms are beautiful. The breakfast every morning had a huge variety of food. It is conveniently located next to the mall. Would definitely stay here again!

Habib Hasan

Sheraton Mall of the Emirates Hotel, Dubai Strategically connected to the Mall of the Emirates, this upscale property excels in convenience and comfort. Guests enjoy direct indoor access to premium shopping, dining. Moreover Sheraton MOE delivers a refined and well-rounded stay—ideal for guests valuing location, quality service, and comfortable rooms. While parts of the property, like the club lounge, could benefit from updates, the property’s strengths in hospitality, amenities, and convenience make it a standout choice in its class.