Overview
Beautifully set amongst immaculately kept tropical gardens, the Shangri-La Rasa Sayang, Penang is destination fit for royalty. Magnificent ancient trees provide ample shade as you wander the grounds enjoying the fabulous array of facilities. CHI, ...
Beautifully set amongst immaculately kept tropical gardens, the Shangri-La Rasa Sayang, Penang is destination fit for royalty. Magnificent ancient trees provide ample shade as you wander the grounds enjoying the fabulous array of facilities. CHI, The Spa is the largest luxury spa in Penang, while the restaurants here boast several awards, and include an irresistible wine cellar. If you’re travelling as a family, there’s plenty of fun activities for the kids. Alternatively, if you want to get away from it all, the exclusive adult-only pool in the Rasa Wing is the place to be.
How far is the nearest beach?
Shangri-La Rasa Sayang, Penang is located directly on Batu Ferringhi Beach.
Distance from resort centre
There’s numerous bars, restaurants and cafes within a 5 to 10-minute walk of the hotel. It’s a 20-minute drive to the UNESCO world heritage site in George Town and the hotel offers a free shuttle service.
Distance from airport
Penang International Airport is approximately 30km away from the Shangri-La Rasa Sayang, Penang.
Pools
Restaurant
Bar
Gym
Beach
Parking
Shuttle
Spa
Wifi
For Families
Discount, room upgrade & extra benefits
Discount, room upgrade & extra benefits
Up to 15% discount for min 3 nights stay, plus combinable room upgrade from Deluxe Garden to Deluxe Seaview, or Rasa Deluxe to Rasa Jnr Suite for min 8 nights stay, and also receive additional benefits such as 1x buffet dinner & 1x spa massage for min 14 nights stay. **Blackout Dates Apply
4.6
Google reviews (6274)
勇康
Wonderful and luxurious place, it is one the the most iconic landmark in bate ferringi, opposite the hotel you can find the popular fast food restaurant. Staff is well trained and very friendly. Room is clean and tidy , you won’t feel creepy like other local operators hotel near by .
Christine Basaria
Unfortunately, didn't have the best time here. 5 star for the facilities but 3/4 star for the service. With that, with the price you are paying, it is not worth the money.
For the service, you would get the same service from a 3 or 4 star hotel but only pay half of the price. Don't get me wrong, the staff are friendly. However, I noticed a few little things that you didn't get here, but you would usually get in other Shangri-la hotels or other 5 star hotel. For example, when we stepped into the hotel lobby on our first day, no one greeted us near the entrance and showed us where to check-in. Also, every time we entered the lobby, no one smiled and or said hi/good morning, for example. You would expect these little things from a 5 star hotel.
Moreover, the management in Pinang Bar seems to be lacking. A staff member said that we forgot to pay for our dinner the night before, when we actually did. We had to show them our bank transaction and receipt.
Lastly, there were two lifts - but one of them was broken for a few days.
For the facilities, the swimming pool area is very clean and the pool itself is massive. The gym is excellent as well, with many machines and weights.
VH Koo
They celebrated the 50th year anniversary in 2023. Everything is well maintained. Veronica always welcomes everyone with her big smiles. The pool cater for babies, children, and adults too.
As they are famous for their dinner buffet, breakfast are equally best. Abalone porridge 😋
The lunch by the pool was wonderful, but recently, the satay has reduced size.
Irene David
Love how the hotel has kept to its original outlook with updated internal. Appreciate it very much. The service is excellent- a 6 STAR standard. Room cleaning service - AMAZING. Personalised note and beautiful creative pieces left on our bed. LOVE IT.. No improvement required. VALUE FOR MONEY. WORTH every dollar!
Thu Giang Bui Do
Resort location is really beautifull, the view is really beautiful, nice place to see the sunset. But, about the resort service, it’s not worth. Firstly, My friend came first, no welcome drink and we need to waiting for the room 30 mins until 15:30 the room was ready and no one informed us despite they said when the room is ready they will let us know, we need going to ask receptionist. Besides, my friend gave the receptionist all information like passport but when I arrived, the still asked again. Especially, from FO sides, no one introduced us the resort activities. Totally, I am not feeling this is 5 star service compare with other resorts we stay.
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