Shangri-La Al Husn, Muscat

Gretchen Arenas

It was the perfect getaway to unwind and take a break from work. Shangri-La will always hold a special place in my heart for providing the comfort and relaxation I truly needed. A big thanks to Anne for being very approachable and flexible with all my requests from prior my arrival and throughout my stay. Her attentiveness made my experience seamless and enjoyable. I would also like to extend my appreciation to Mostafa, whom I met during check-out and checked my entire experience. He listened carefully to my feedback and took immediate action which I truly value. Thank you once again for the warm hospitality as always.

roy elkazzi

The facilities and service here are incredible. We didn’t want to leave the place! Probably the best service we have ever received from a hotel anywhere in the world. Staff are incredible. We will definitely be returning to Oman to come back here. We loved it so much. Love from Australia!

Jun Lontok

Rooms are big and impeccably clean. Mini bar is always full and replenished daily; you can drink and eat everything in the mini bar. The room we got has an excellent view of the sea. There's so many restaurants to choose from, as there are three main properties located next to each other. Food is excellent, including the breakfast spread. There's really nothing to complain about, in my opinion.

Ana Paricietparla

Hello, I was invited by a friend in this hotel. It was amazing, room very clean and breakfast too. We took the option Afternoon Tea at 25 OMR but we didn’t like. It’s a little ridiculous this afternoon tea because you get just some around 4 little fingers food not really luxury. I can make by myself some of them. The view is beautiful but don’t take tea time. The stay was perfect except this afternoon tea. Thanks you

Velvet X.

I want to say a big thank you to the front desk team for their excellent service. Everyone was very professional and truly outstanding. They explained all the hotel facilities and its history with such warmth and energy. The Sultanah team took equally good care of us during all our meals (both breakfast and afternoon tea). They paid attention to every little detail and made us feel special throughout our stay. One of the best parts was when the Chef came to personally welcome us and explain the breakfast menu. We loved all the food both times. Everything from how beautifully the dishes were presented to how delicious they tasted was perfect. The fried fish was honestly the best I've ever had. It wasn't just breakfast - it was a special experience we looked forward to every morning. I also really appreciated the free cultural tour with Khalid. He shared us so much about Oman's history and culture, as well as the hotel's background. He was extremely kind and made the tour very enjoyable. What makes this hotel special is that every department works together to provide amazing service. The staff don't just do their jobs - they make real connections with guests and create memories that last long after you leave.