SH Villa Gadea Resort and Thalasso

Christy Lotte

This hotel was exceeded my expectations! It is gorgeous inside and out. The views from floor 1 were excellent of the ocean and pool. There are 3 huge outdoor pools 1 beautiful indoor pool. We visited in June and the hotel was full, but felt empty. We loved pool towel policy regarding reserving chairs. It's not allowed and people actually complied. There were plenty of chairs available at all times, sun and shade. Pools were quiet and empty. LOVED IT! UPDATE: I forgot to mention that the rooms are outdated, but still clean and comfortable. There wasn't a light in the shower, so it was dark, but had great water pressure. Also, only sheets on the bed, no comforter, but blankets in the closet.

Sam Fitzherbert

A lovely stay but this is not even close to a 5 star hotel, I would say it is a great 4 star hotel. The rooms are just a little tired and in one our AC did not work. The breakfast whilst accommodating just lacks the hot buffet options top of the range hotels have. We stayed in two rooms so got to see what the ocean view and rear view was like. I would always go for the pool view or ocean view as the rear view is just a road and is noisy. The entrance foyer is lovely and the staff are great. Just for the 5 star price you are paying the place needs to work on the little touches.

Elle J

Lovely this place. Absolutely beautiful hotel. The staff are wonderful and the rooms are lovely. The location is quiet but not too far from amenities either walking or a short ride to the old town by taxi costs just 10 euro. The hotel is just a few steps from the beach too. It's fabulous 👌

Luke Scully

Stayed at the Gadea this week with 13 of us. Lovely rooms and beautiful hotel. The hotel is a little far out so taxi are required into Altea and Old Town. However, you can walk if you like a stroll. However, our biggest disappointment was when we left some personal belongings in our hotel room and only realised when we was in the airport. Obviously it’s our fault for not checking everywhere, however with staying in a 5 star hotel we did expect customer care to be better and the integrity and honesty of the hotel staff to be of much better standard. After numerous times of us ringing the hotel we didn’t get any help from the staff. Only when our friends went to reception (they will still staying there) and said all 13 of us will leave a complaint did they seem to care. It is a shame that the holiday came to this where we now will have to leave complaints after this service.

El Kalle

I wouldn't remotely call this a five star hotel. Service level is way below the expectations anyone would have on a five star property. They are very reluctant to supplying your needs - for instance, a wine opener was impossible for them to send up, and two empty wine glasses would incur a 5 EUR fee. Laundry service was not available on a Saturday, clothes would be delivered back on Tuesday evening. They don't valet. Simple things like that, every single day, weird. Nothing major, but they add up. Most restaurants were closed throughout our stay, and the ones that weren't were pretty abysmal. Breakfast buffet is big, but of so-so quality... Luckily there are very good restaurants near to the hotel, but still, definitely not five star level. The general design is impersonal, rooms are dated and not well equipped. No ironing, and the ones you can get sent up to your room are embarrassingly bad. The TVs are old and you cannot stream to them from your device, so you are stuck with Spanish linear tv. No coffee maker in our room. Outside pools are COLD. I know, it's not uncommon in Spain for the pools to not be heated, but the true five star resorts definitely have it. At the end of the day, I would probably rate this hotel as a low end four-star establishment. Not terrible, but definitely not luxury.