Servatur Puerto Azul

Igor Zinatulin

Fantastic hotel with stunning clifftop views and a huge range of experiences - diverse food options, pools for every mood, kids/adults only zones, a well stocked gym - all freshly renovated and tastefully designed. The reception team were so helpful and genuinely warm, always sharing tips, arranging taxis within minutes etc. The whole place has a relaxed atmosphere where staff seemed to enjoy what they do despite this being a big and busy operation. I would absolutely love to visit it again! A few small bits of constructive feedback. The food variety is impressive, but it would be great to see more prominent Spanish / Canarian cuisine alongside other options which seemed to dominate the buffet. A separate paid bar or restaurant with decent wines, proper cocktails and an à la carte menu would elevate the experience as the all-inclusive drinks on tap can feel repetitive after a few days. The ‘all inclusive plus’ concept was new and slightly confusing - clearer naming conventions (for example full board vs all inclusive) might help manage expectations. The children playground feels a little like an afterthought compared to the pools and gym, expanding and refreshing it would make a big difference for families who spend hours every day on that small terrace.

chelsea gabbitas

Great hotel, kept lovely and clean, from the rooms to the overall hotel. Staff friendly, food very good, puddings are amazing, restaurant kept very clean. Pool is great, as it isn't ice cold like most. Easy to get in! We stayed on the 5th Floor in a family room, beautiful view of the sea. Would recommend to anyone.

Janne Kontio

One week with family (3kids) two rooms. Excellent views over Puerto Rico and Atlantic. We had two basic rooms wich were great. Semi private backyard (1st floor) -> easy access between our two rooms. Clean and well maintained and mini kitchen with needed thing for coffee / snacks / bread making. We had half board wich we found out to be quite enough for our needs. Food in restaurant was excellent and service overall was great. Pool areas were nice and Infinity pool really was heated not only warmed :) Also main pool was warm enough to stay for hours... All in all, great week, good balance on pricing and quality. Would come again if going to Puerto Rico in the future.

Terri Slsughter

Wow what an amazing hotel, staff all so lovely and helpful food and drinks catering for every need. The hotel is so clean. I would definitely come back actually looking to come back in the summer holidays. Although we dont have children there is so much for them do play park good size pools and lots of activities. If I could give more stars I would

Alex Charlton

We stayed here in June 2025 and stayed in the room with a private pool, which was a fantastic choice. These rooms are located on the cliff side of the hotel, offering stunning sea views. The private pool typically received sunlight from around 12pm to 7pm, so while mornings aren’t ideal for sunbathing, it worked well for us. We were able to start the day at a relaxed pace, getting up around 9am, enjoying breakfast, and then spending time at the other hotel pools. The food was excellent, easily one of the best buffet style experiences we’ve had. There was a great variety of food each day, so we did not get fed up of the same food. One negative, although we stayed all inclusive, we found the selection of alcohol somewhat underwhelming, particularly the local beer, which tasted a bit diluted compared to branded beers. The cocktail choice was also very limited unless you paid extra for all inclusive plus. As we are not huge drinkers this did not affect us but thought its worthwhile to note on this review. The room itself was exceptional. Having two floors added a real sense of space and luxury, and the bed was extremely comfortable. There is also a lovely beach nearby, surrounded by rocky hills. It’s a bit of a walk to reach, but the sunset views from there are truly outstanding and well worth the effort if you can handle the uphill climb on the way back. One last point to note, there was entertainment in the evenings but unless you got there early then you'd almost never get a seat, so I would advise arriving early. We personally did not bother but it seemed they had a few good shows on such as a Michael Jackson tribute and similar acts.