Serenity Alpha Beach

Camille

We spend very beautiful holidays at Serenity Hotel. The hotel was stunning, with several pools, a lot of green spaces and a direct access to the sea. Everything was very well-maintained and very clean. Our room was spacious and very comfortable. It was also very well located, close to the garden and the beach, which was very peaceful for us. Haithem, our housekeeper, was very professional and kind. He nicely answered all of our questions during our stay, and deliver exceptional work. It was a pleasure to get back to our freshly cleaned room after enjoying our breakfast, thanks to him. We also enjoyed the variety of food offered in the buffet restaurants and how well it was prepared.

M Smith

Our first time to Makida Bay Nov 2025 and to the Serenity Alpha beach. First night given a room with twin bed (we had requested a double), we changed this the following afternoon to 2112. Found the main restaurant to be very busy, drink service in the restaurant indifferent (some days good / others bad). Now egg station chef I would give him 4/10 🥺, often omelettes were still runny inside not good, queues could get to 10 people, chef should be making greater use hotplate. Choice of food plentiful. We did use the beach lunch bar and to be honest found that to be very disorganised and slow - lucky to get a single drink there some day's - in contrast we visited the Serenity Fun City for lunch their service was excellent, staff proactive couldn't be faulted. After several days used the Bayview restaurant for breakfast and dinner and once again the egg station chef 5/10 - gave me someone else's omelette one day and omelette raw inside (runny) a couple of days (he wasn't under pressure like the main restaurant), drinks also in here indifferent. Tried the a la carte restaurants and preferred the restaurants at the Serenity Fun City - waiting staff so much better and efficient (our favourites being Italian, Chinese and Lebanese restaurants). Got to say I was rather upset / angry with the chef at the Mexican restaurant (Alpha beac) - the chille served was way too hot, I'm used to hot food but my eyes were streaming, the waiters laughed, I told the chef to try the chilli but he refused! Surely the chef should try what he serves to the customers. The laundry was a good price so we sent it off, they did a good job BUT went to reception to pay and asked for a receipt and the receptionist tried to get more money out of us asking for more than was on the receipt until we queried it. Must say it's rather a steep incline from the beach area to main restaurant area Alpha Beach. Must say the staff at Serenity Fun City are so much more efficient, friendly, switched on compared to Alpha beach, well done to them. Would we go back to Serenity Alpha beach hmm tough call.

Adrian Diaconescu (Diaadi)

We had a wonderful stay at this hotel. The food was very good, with plenty of variety and great taste every day. The rooms were clean, comfortable, and well equipped with everything we needed. The drinks were also excellent, both alcoholic and non-alcoholic, and always well prepared. The animation team was outstanding, providing fun activities and great entertainment throughout the day and evening. The beach was another big plus, with a smooth, gentle entrance into the water, perfect for relaxing and swimming. Overall, it was a great experience, and we would definitely recommend this hotel for a relaxing and enjoyable vacation.

Apoorva Srivastava

The property is soooo beautiful, as soon as you get here you feel totally at peace. The gardens are immaculately maintained, the swimming pools are all very beautiful. The food is great, amazing sea food, barbecue options, fresh fruits, several restaurant options. Staff is super helpful, Mohamed from front desk has such a helpful and calming presence, chef Ahmed from the restaurant is such a fun and an interesting personality. We travelled with our baby and all the staff was super sweet to her, like our server Hosseini from the main restaurant. the housekeeping staff made a little elephant out of towels for our baby. The marina has amazing sea life, we swam among hundreds of colorful fish and saw gorgeous corals. The staff there were nice enough to take some wonderful underwater photos of us with the fish. The animation is also great I assume, the live music at the main restaurant is great, but we didn’t get a chance to see all the shows offered cause we were too content at the end of the day from all the fun.

Olivier Mousel

Nice hotel with beautiful house reef for snorkelling. Yhe personnel is very attentive and the buffet is great with a huge selection. The drinks are ok. Rooms and other facilities are clean. The site is also well secured and situated 30min from Hurghada city.