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  Back Home Destinations Caribbean Mexico Secrets Riviera Cancun Resort & Spa   
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Located In: Mexico

Secrets Riviera Cancun Resort & Spa

Google Logo 4.1 Google reviews (445)
Best Price From £1509pp
Jun 2026
£1859 pp
All Inclusive
Jul 2026
£1669 pp
All Inclusive
Aug 2026
£1699 pp
All Inclusive
Sep 2026
£1509 pp
All Inclusive
Oct 2026
£1679 pp
All Inclusive
Nov 2026
£1639 pp
All Inclusive
Dec 2026
£1669 pp
All Inclusive
Jan 2027
£1879 pp
All Inclusive
Feb 2027
£1919 pp
All Inclusive
Mar 2027
£1889 pp
All Inclusive
Apr 2027
£1769 pp
All Inclusive
May 2027
£1849 pp
All Inclusive
Jun 2027
£1819 pp
All Inclusive
Jul 2027
£1979 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Jet off for a dream holiday of a lifetime at Secrets Riviera Cancun Resort & Spa, a sensational 5-star getaway in a prime beachfront location in sun-kissed Mexico. . All guests enjoy exclusive Preferred Club benefits and Unlimited-Luxury® inclusi...

Jet off for a dream holiday of a lifetime at Secrets Riviera Cancun Resort & Spa, a sensational 5-star getaway in a prime beachfront location in sun-kissed Mexico. . All guests enjoy exclusive Preferred Club benefits and Unlimited-Luxury® inclusions such as 24-hour room service, personalized destination-concierge service, limitless top-shelf spirits, pool and beach wait service and more. The VIP treatment begins the moment you arrive at this fabulous all-inclusive hideaway in the charming port town of Puerto Morelos. You’ll stay in an opulent suite with a host of superb amenities including a private terrace or balcony, a complimentary mini bar and a whirlpool for two. A range of gourmet restaurants will tantalise all palates with French, Italian, Mexican and Pan-Asian cuisines among the options. A cutting-edge fitness centre is ideal for keeping in shape, a world-class spa delivers head to toe pampering and a plush nightclub is the place to dance the night away. Golf enthusiasts can enjoy discounted green fees at three two superb courses nearby. After a day relaxing on the terraces at the resort’s magnificent swimming pools you can enjoy a bumper programme of live music and entertainment.

How far is the nearest beach?

The hotel is located next to a sandy beach with wonderful views of the sea.

Distance from the airport

Cancun International Airport is approximately 25km away from the hotel.

Spa
Restaurant
Bar
Gym
Wifi
Adults-Only
Pools
Beach
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Accommodation
Preferred Club Junior Suite Tropical View
  • Private balcony with whirlpool
  • Tropical view, ocean view and swim out options
  • King-size bed
  • Air conditioning
  • TV
  • Tea and coffee-making facilities
  • Bathrobe and slippers
  • Hairdryer
  • Mini bar
  • Preferred club amenities
Preferred Club Master Suite Ocean View
  • Private terrace with whirlpool
  • Tropical view and ocean view options
  • Bathroom with 2 wardrobes, double sinks, shower and whirlpool bath
  • King-size bed
  • Air conditioning
  • TV
  • Tea and coffee-making facilities
  • Bathrobe and slippers
  • Hairdryer
  • Mini bar
  • Preferred club amenities
Preferred Club Master Suite Swim Out Tropical View
  • Private terrace with direct access to swim-up pool
  • Bathroom with rain shower and bathtub with and whirlpool
  • Separate living room with guest bathroom
  • King-size bed
  • Air conditioning
  • TV
  • Tea and coffee-making facilities
  • Bathrobe and slippers
  • Hairdryer
  • Mini bar
  • Preferred club amenities
Preferred Club Presidential Suite Ocean Front
  • Ocean view
  • Bathroom with 2 wardrobes, double sinks, shower and whirlpool bath
  • Private massage cabin
  • King-size bed
  • Spacious living room
  • Guest bathroom
  • Separate dining area with kitchenette and bar
  • Air conditioning
  • TV
  • Tea and coffee-making facilities
  • Bathrobe and slippers
  • Hairdryer
  • Mini bar
  • Preferred club amenities
Facilities

Facilities

  • Swimming pools
  • One restaurant, plus 9 options next door at Breathless Riviera Cancun
  • Swim-up bar
  • Cocktail bar
  • Theatre bar
  • Spa
  • State of the art fitness centre
  • Free Wi-Fi
  • Snorkelling
  • Paddle boarding
  • Kayaking
  • Table tennis
  • Yoga
  • Bingo
  • Discounted green fees at 2 golf courses nearby
  • Zumba classes
  • Nightclub
  • Fishing (local fees may apply)
  • Cooking classes
  • Live art experience
  • Wine and tequila tastings
  • International DJs
  • Next to beach
  • Live evening entertainment
All-Inclusive

All-Inclusive

Secrets Riviera Cancun Resort & Spa Unlimited-Luxury® all-inclusive programme includes the following:

  • Limitless access to gourmet à la carte dining options, with no required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach waiter service
  • Daily refreshed mini bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities included
  • Free Wi-Fi

Plus, these added Preferred Club Suite amenities and services for all guests:

  • Personalized check-in and check-out at the Preferred Club lounge
  • Private Secrets Preferred Pool and Hot Tub
  • Personalized destination concierge.
  • Private restaurant, Rosewater, open for breakfast, lunch, and dinner *Subject to weekly activities*
  • Complimentary access to spa’s hydrotherapy circuit once per stay
  • Upgraded Secrets Preferred bath amenities
  • Pillow menu
  • Upgraded mini bar
  • Shoeshine service
  • Express laundry service at regular cost
  • In room continental breakfast service (pre-programed)
  • Pool concierge with exclusive amenities and services
  • Bar service at Preferred Club Lounge
  • Balcony with hot tub (except for Swim Out Suites)
  • Nespresso Coffee Machine

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Secrets Riviera Cancun offers 1 exclusive gourmet dining option serving international cuisine at Rosewater plus 9 more trendy options at our sister hotel Breathless Riviera Cancun; including five à la carte restaurants, a tapas option, one buffet, a grill on the beach, a snack area by the Xcelerate pool and The Nook café. Or stay in and order room service

The Strip Grill
  • Premium grilled steaks and specialties with a view of the Caribbean Sea Open for dinner.
Hotel Reviews
Google Logo 4.1 Google reviews (445)
Jean
My boyfriend and I just finished our stay here for 5 nights as my birthday trip & we had a great time! Daniel with the concierge was amazing, always made sure our stay was running smoothly. I did a ton of research before booking & it was everything I wanted! Food was great, we never had a bad meal but definitely preferred Spumante & Rosewater. The buffet was always good too & we loved the midnight tacos! We stayed on the secrets side mostly we loved the pool, service was consistent & fast. We sat on the beach one morning and had a great view. Our room was perfect & housekeeping was great we had no complaints. The view was everything from sunrise to sunset, we booked an ocean view & would do the same again! The drinks were always strong but enjoyable, we loved stopping in the preferred lounge for some mimosas in the morning. The shows were very entertaining too, we saw the neon show & magic show. Overall we'd definitely recommend and we'd stay again! Remember to tip well the staff are so hard working!
Lauren Carney
I can’t recommend secrets enough. As soon as you get there you are greeted with cold towels and champagne. Instantly as soon as you step on property everyone is caring and willing to help. I can’t say enough great things about all of the staff here. We loved our server Jose at rosewater and the amazing pool guys always serving us with a friendly smile and constantly checking on us!! Luis was always making us laugh and entertained us everyday making us feel very at home and welcomed. At check in Elian and Reuben were amazing and so friendly making our process of check in and check out so seamless. We also were taken care of everyday at the pool by Mario and Daniel greeted everyday and always checked on throughout the day making sure we are being taken care of. Our preferred club bartender was so very kind and always remembered us and made sure to say hello every time we walked by. We can’t wait to visit a secrets again from how wonderfully we were taken care of here. Will definitely be back and can’t recommend this enough. The beaches were also maintained very very well during our stay.
Laura S
Loved my vacation at Secrets. Had an ocean view and it was really pretty and quiet at night. Was very happy to be on the secrets side and glad not to be at breathless. It was calm and tranquil while breathless reminded me of early 2000 MTV spring break. Food was good for an all inclusive. We loved the pool. Shout out to our besties Mario and Daniel who were so kind, Julio and Gibran for being amazing servers and always making sure we had a drink. Luis in the entertainment crew was unreal! We loved him, looked forward to daily trivia and being summoned for ice cream, that was actually aerobics and making bracelets. He was the life of the party. Adrian and the hawk, Novak, were so fun to see every day. Adrian was so knowledgeable and excellent at answering all our questions and we wish so badly they had an Instagram page so we can follow along with their adventures in keeping birds away from the resort! Really fun nighttime activities. We did a paint and sip class, the drag show was FABULOUS, and at casino night, get the table with Manuel. The big downside for us was no swimming in the ocean.
Ray
My partner and I enjoyed every moment of our short Friday to Sunday trip in May. We did the ocean view room with hot tub on the balcony. The room and service exceeded our expectations. Friday we enjoyed our balcony hot tub, complimentary tequila and sparkling wine, and room service for dinner. We did the complimentary hydrotherapy Saturday morning. I highly recommend. You get time in the sauna, steam room, cold plunge pool, and hydropool. After that, we were well relaxed and ready for a low key day on the resort. We made a reservation for hibachi Saturday night (reservation needed). Sunday, we spent our morning at a reserved cabana by the pool that was included with our stay. It was exactly what we needed before packing up and getting ready for our flight. If you like nightlife, Breathless is right next door and is more high energy. You get a 2 for 1 by staying at Secrets. With the preferred club amenities and higher energy options next door. Secrets is a more mature low key atmosphere. I'd give the resort a 9/10. The food wasn't as good as I'd like. However, I'll be back many more times with the understanding that the food will not wow me.
Sana
We chose Secrets Riviera Cancun Resort to celebrate our anniversary, and unfortunately, it turned into one of the worst travel experiences we’ve had. From the moment we arrived, the atmosphere felt unwelcoming. Several staff members came across as standoffish, and there seemed to be more focus on upselling than providing genuine hospitality. When we got to our room, it was unacceptable. There was a strong sewage smell coming from the water—both the sink and shower—which made it uncomfortable to even wash our faces or brush our teeth. A manager came to check and acknowledged the odor but dismissed it as “normal,” which was shocking. We were told we would have to wait two days to be moved unless we paid extra to upgrade, which felt completely unreasonable given the condition of the room. When we were finally moved, the next room was not much better. There were visible blood stains on the sheets, the floors were dirty, the shower was unclean, and there were ants on the deck. We were told the room had been inspected, which made the condition even more concerning. We ended up living out of our suitcases for several days. To make matters worse, one of our personal belongings—my husband’s expensive electric toothbrush—went missing. When we reported it, we were asked to allow a search through our personal items, which felt invasive and inappropriate, so we declined. Hours later, we were told the toothbrush had been “found,” but when returned, it appeared to have been used, which was extremely disturbing. Additionally, some of my personal skincare items also went missing. Management response was very slow. It took several days for anyone to properly address our concerns, and we were not moved to a more suitable suite until day five—by then, our anniversary was already ruined. Given everything that occurred, including how the situation was handled, it left us with serious concerns about accountability and oversight. I will be contacting Hyatt directly to formally address this experience. Beyond that, the beach area was not well maintained, and the food did not meet expectations. While we did meet some nice people during our stay, the overall service and treatment we experienced left a very negative impression. We have stayed at other Secrets resorts before, but this was by far the worst experience. I truly regret choosing this location and would not recommend it.
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BEST PRICE FROM Flight & Hotel
£1509pp
Jun 2026
£1859pp
All Inclusive
Jul 2026
£1669pp
All Inclusive
Aug 2026
£1699pp
All Inclusive
Sep 2026
£1509pp
All Inclusive
Oct 2026
£1679pp
All Inclusive
Nov 2026
£1639pp
All Inclusive
Dec 2026
£1669pp
All Inclusive
Jan 2027
£1879pp
All Inclusive
Feb 2027
£1919pp
All Inclusive
Mar 2027
£1889pp
All Inclusive
Apr 2027
£1769pp
All Inclusive
May 2027
£1849pp
All Inclusive
Jun 2027
£1819pp
All Inclusive
Jul 2027
£1979pp
All Inclusive

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