Secrets Lanzarote Resort & Spa

Matthew Haire

Secrets Lanzarote is one of the finest spa resorts my wife and I have had the pleasure of visiting! The reception and spa staff are welcoming, attentive, and very accommodating - making you feel truly at ease. The rooms are immaculate with well stocked mini-fridge, room service, and great views depending on your preferences. The buffet restaurant has lots of variety, though a little short on vegan dessert options, and the specialty restaurants are all excellent in both service and food quality. We would highly recommend this establishment to anyone looking for an adults-only escape in Lanzarote - Five Stars ⭐

Leonardo Simeone

I'm not big into leaving reviews but this hotel deserves it. My wife and I went for a short stay (5 nights) a bit of a getaway from the day to day life. We have 2 small kids and the fact that this is an adults-only hotel was a bliss. It's quiet, romantic, the facilities are fantastic, and the staff will go out of their way to please you. We'll definitely go back.

Sunny Singh

We recently stayed at Secrets Lanzarote and overall had a great experience, but there are a few points worth mentioning for anyone considering it. Upon arrival, there was no one to greet us or help with our bags, which wasn’t quite the first impression we were hoping for compared to our previous stay at Secrets in Mexico. We were welcomed with a drink and towel once we reached reception, which was a nice touch, and someone did escort us to our room. However, help with bags straight from the entrance would have felt more fitting for a hotel at this level. We arrived early, so it was understandable that the room wasn’t ready yet. The hotel kindly allowed us to use the restaurants and facilities while we waited, and our room ended up being ready about an hour before the standard 3 PM check-in time, which we really appreciated. The grounds are beautiful and kept very clean, with palm trees and a lovely spread across three levels. There’s a Preferred Club area on the lowest level offering extra access perks, but the way it’s separated from the rest of the resort does take away a little from the overall atmosphere. Cabanas were available for day rental, although we didn’t find them particularly worth it. Service inside the restaurants and bars was very good — all the staff were friendly, and food and drinks arrived quickly and efficiently. However, poolside service could definitely be improved. On our first day, there was only one server for all the pool areas, meaning we often had to go to the bar ourselves — which was especially inconvenient if you were at the furthest pool. On the second day, the server disappeared after lunchtime and wasn’t seen again. The buffet lunch was one of the weaker points. The food didn’t taste particularly fresh, and it seemed like a lot of it had been frozen. Live cooking stations were understaffed, which didn’t help the experience. Desserts at the buffet also lacked any allergen information, which could be an issue for those with dietary restrictions. That being said, there were great dining options too. The Italian restaurant offered tasty food, good service, and decent portion sizes. The Barefoot Grill was another highlight for lunch — everything was cooked to order with nice, refreshing light options. The pool areas were beautiful, but the water was very cold — more ice bath than relaxing swim — which made it less appealing to hang around in for long periods. Also, the beach and pool chairs could have been more comfortable to match the level of the resort. Housekeeping kept our room clean and tidy throughout the stay, although we did have to request more body wash after it wasn’t refilled one day. One positive was that we didn’t need to book restaurants in advance, but that may have been because the hotel wasn’t particularly busy during our stay. Overall, Secrets Lanzarote is an incredible hotel with lots to love. However, it did feel like it was missing a little of the “luxury magic” — the small details like ticket exchanges for towels, less comfortable loungers, and noticeable divisions between Preferred Club and non-Preferred guests all chipped away at the full luxury feeling you’d expect from a top-end resort. It absolutely deserves its 5-star rating for quality and service, but if you’re expecting seamless, no-compromise luxury, you might feel it falls just a little short.

Filip Wilk

We stayed at room 667 (preferred club) we upgraded when we got there but then next day we regretted spending an extra €910 as it wasn’t worth the upgrade. The lounge wasn’t the best but unlimited prosecco was the only good thing there. The snacks are horrible. The spa is just a spa nothing special (no treatments). The upgraded breakfast isn’t that good, me and my partner actually preferred the normal breakfast. Overall the hotel is very nice and good staff. The only thing is the location and the upgrades aren’t worth spending 1.4K per person and stick with the simple and that would be the best option so you can spend more money on travelling and exploring the place

Prof Jayne Price

We are returning guests to this fabulous hotel and are welcomed back like family. Everything about this hotel is outstanding and the attention/service we receive is on a different level from other hotels I have stayed in in the Canaries. We travel in a family group 2 with disabilities and every need is anticipated and met. Pedro in the restaurants is an exemplary member of staff. Liana and Konte are sunshine personified. Laura at guest services really went out of her way to ensure our stay was perfect. Whilst I have highlighted a few members of staff all the Secrets team are special to us. We have been going to Secrets twice a year from 2018 and it is our go to place in the sun.