SBH Maxorata Resort

Rutger Bonhof

The stay was basically okay, but unfortunately almost everything was broken and dirty. The hangers in the bathroom were broken, the terrace door would not open, and the hallway was dirty. The plaster was damaged everywhere, tiles were broken, wood was rotten, toilets were malfunctioning, and handles were loose or broken. The food was fine, but glasses and cutlery were often still dirty. I understand that a hotel by the sea is exposed to harsh weather conditions, but this is really not acceptable. On the positive side, the staff were extremely friendly. However… this hotel is absolutely not worthy of four stars. For us, this was the last time. My advice: fully renovate or demolish.

Kiera McDonald

Had a great stay at this hotel. Clean, modern, friendly staff. A huge selection of food. Room had a terrace with a sea view, mini fridge, comfy beds, nice bathroom. The hotel felt safe and was a 10 minute walk to the beach. Would definitely recommend.

johnchel

Stayed here from 26th December to 3rd Jan. No complaints. Rooms very nice, cleaned to high standards, staff very friendly and hard working, plenty of options for food although some days it was warm and not hot. 4 pools, the one near the pool bar was the only heated one and the others were refreshing. In the summer I can imagine these being lovely.

Sonya Duffin

Excellent hotel. Could not fault. Had a perfect holiday. Place is beautiful, food and drinks are great and staff wonderful. Place is spotlessly clean. Hope to be back soon. Highly recommend

Alexandru Obreja

Attention to room 4309 – it is a complete disaster !!! I don’t know how the other rooms are, but this one was unacceptable !!! The staff at the bar and in the kitchen were OK and friendly. Unfortunately, this was the only positive part of my stay. The manager at the entrance was absolutely not humane at all. When I arrived and asked to change the room, he did not want to discuss it in any way. I clearly explained the problems, but he showed no interest and no willingness to help. The room was a complete disaster. The window did not close properly, the room was extremely dirty, the walls were stained, the toilet was dirty, and the shower was a total disaster – unhygienic and disgusting. The sofa in the second room was in terrible condition, very dirty and clearly not cleaned for a long time. The floor was a mess, and the door was dirty and looked like it had not been cleaned for weeks or even months. I had to stay seven nights in this room and I could not sleep properly at all. Every day housekeeping came, but they only mopped the floor. The water from the mop smelled horrible and made the room smell even worse. The towels were very old and smelled bad, and the bed linen was not changed even once during the entire week. I honestly do not understand how this hotel can be rated as a four-star hotel. The room(4309) I stayed in was absolutely not a four-star standard, not even close🫩Attention to room 4309 – it is a complete disaster. I don’t know how the other rooms are, but this one was unacceptable!!