SBH Costa Calma Palace

Jasmina Gicic

When I was booking this hotel, on the pictures available was different impression. All looked much better, newer. On the Internet was stating that it has entertainment, animation. However hotel is in much needed refurbishing condition. Only entertainment was 2 singers evry evening and they would finish at 10:30 pm. After that you could only go to your room or stay drinking at the bar, no music. Rather boring environment for a 4 Star resort. Little town outside of resort looked rather dull too as lot of facilities were permanently closed. Renta car in the hotel was quite pricey and rest of them outside of hotel were all booked. We went to Tenerife last year and it was different story. Hotel was as the pictures showed, there was a lot to do around and prices were very reasonable all around. We did had a good rest in Costa Calma Palace and good time chilling on the pool, also staff was good as well. But as a person who traveled around the world, I feel like this resort needs major updates or lower the starts to 3 as it's not fair to pay the price for 4****. Wish you success in future.

mattia molteni

THE STAFF STEALS: The hotel boasts a strategic location that allows you to reach all the highlights of the island by car in about 45 minutes. If you want to stay in the hotel with tranquility and enjoy the structure, you will be lucky enough to have one of the most beautiful beaches on the island just a few steps away. Unfortunately, my opinion of the hotel was tainted by an unacceptable theft of the airpods by the staff in my room. When I returned to the room in the early afternoon I noticed the presence of an iPhone (not belonging to my family) attached to the charging cable in my room. Having noticed the cleaning staff's trolley a little further ahead, I decided not to take the iPhone and not to report the incident to the reception so as not to cause harm to the person. In the evening, when I returned from the beach, the external iPhone was no longer there, too bad that in addition to having taken the iPhone back, the Airpods placed next to it were STOLEN. Before reporting the incident, I meticulously checked every corner of the room to avoid creating an uncomfortable situation for the staff who were cleaning the room. Having accepted the fact that the Airpods had indeed been stolen, I decided to report everything to the reception. Even though I knew that they would be unlikely to be recovered, I reported everything to the reception, also providing information on the color of the iPhone in the room, on the cover and on the details, hoping that they could question the person who had cleaned the room and verify the veracity of the story by looking at that person's iPhone. Following my report, the hotel manager, a blonde lady, Priscilla H., showed up and instead of apologizing for the inconvenience, preferred to ask me questions like: - Are you sure that the iPhone couldn't have belonged to a "friend" of your girlfriend? - Why, if you found an external iPhone in the room, didn't you take it directly to the reception? Completely diverting attention from the fact that the staff of his hotel had first of all made a mistake in charging the phone in my room when they were no longer present in the room, and above all secondly had committed a THEFT. I asked the manager if he could kindly check who had come in to do the chores, and if he could ask if they had taken the airpods by mistake. In the following days I did not hear from them again. It is shameful and indecent to immediately commit a THEFT on vacation by the Staff of the structure where you are staying, but even more shameful is the TOTAL INDIFFERENCE OF THE MANAGERS OF THE STRUCTURE.

Louis Riley

Overall a lovely break in march for some sun. Staff are friendly and welcoming. The food is of low to average quality. The drinks are again low to average quality with the cocktails being exceptionally poor. Overall a good cheap and cheerful experience

Hellrider 966

I highly recommend this hotel. The Rooms are clean and spacious, the food is delicious and staff is helpful. The lobby is truly Amazing and the view from elevator is something I can't get bored of. The hotel has 2 very big swimming pools and is almost at the beach so it is very easy to rest and chill. City of Costa Calma is rather cute, small and, somehow not surprisingly, calm. You won't find there crazy clubs but the hotel is close to some nice bars, shops and restaurants where you can find whatever you may need. Overall, amazing stay.

Lilly Rikhter

First of all, that’s not a 4 star hotel, it’s a good well located 3 star, but nothing more. To make it clear: 4-Star Rating Four-star hotels offer loads of special services and amenities, including concierge services, fine dining, multiple pools, and hot tubs, high-class fitness centers, bellhops, room service, valet parking, day spas, limousine services, and an array of special suites. This hotel, don’t have a room service, everything you have to pay over: You want a towels - pay You want water in the room - pay You want late check out - one hour cost me 35 euros You want a safe box in the room - pay There is no shampoo no any creams, you will get only peace of soaps if you want more , first they don’t have second for what they have you have to pay. No restaurants, no food, not well working system, because hotel is very old and not been renovated for decades. Bad internet. Very poor breakfast, with sardines from canne. I was very upset of this visiting… and it’s not cheap hotel. If you count all the “over cost” I should take a good 5 stars for the same price and be happy with results. Here I never will be back - that’s for sure… And the cherry on the cake - the last day before you leave, your keys stop to working, so if you want to go to swim in the ocean, you have to go back true reception which is far away from everything and wait for the opening the door. Super uncomfortable Incredible bad !