SBH Costa Calma Beach Resort

Shelley Stentaford

In the room no kettle. Tea, coffee sugar. Depending on your location you have to walk quite a way to get a drink. Not enough plug points in town rooms. It says disabled friendly but it's not, lots of stairs and distances. Chair in room metal showing and furniture Needs updating. Furniture damaged. Bedding and towels holes in. Freezer is packed with ice, we reported it but nothing has been done. Advertises online that there is a gym but it's 15 minutes away, not on site. It's in another hotel. Pool area Lots of tiles broken around the pool area. Not enough cushions to go on the sun loungers. And in the lounge - basket chairs with no cushions on them. Not all bar areas are open. So lots of walking to get hot and cold drinks. Alcohol is not nice, it doesn't taste how it should. Food area Plates and cups in food area, are not checked, so they are dirty. Food not labelled in the serving areas. In the bar area, had to ask for glasses. There is always something to eat for Breakfast, lunch or dinner. Entertainment. WiFi signal is very poor, can't use in rooms. Only in certain areas. Very slow. Entertainment is ok. 10 Euros deposit for beach towel. Should be a smoking area. Not by the pool. It doesn't deserve a 4 star rating.

Neil Kitchen

The 4 star rating is very fair. The rooms are comfortable and clean though the beds are hard and you only get one pillow. The decor is pleasant and well maintained. The staff are friendly and hard working. I couldn't have anything negative to say about anyone. The hotel, in fact the resort is very popular with German and Dutch tourists and the social expectations are a little different to a resort for English speakers but they were all pleasant and polite. The food was good quality and plentiful but maybe won't meet everyone's expectations. Other than pizza, there wasn't a lot of "junk" food available, but if you like vegtables, salads and fresh fish you would be well provided for. Soft drinks, beer and snacks are available all day without restriction. The pools are lovely and the beach is great for a dip or snorkling for beginners. Minor negatives. It is a big hotel and you do have to accept queues for the bar, food etc. Though this only for cocktails usually. Not enough chairs in the main bar during the day. More tables than chairs strangely. There is not really a promenade or shops in costa calma. And what shops there are, are up hills. If its cold and overcast, there is very little to do in the area.

Karina Morr

The pros: - Beautiful ocean view and easy access from the hotel - The restaurant and bar staff were amazing and very caring, the variety of food was great, always got to try something new every night (the cleanliness off plates and cutlery could be improved) As for the room, I think my photos speak for themselves. This isn’t even ‘dated’ like other reviewers have said, this is straight up neglected and I really can’t believe the management of this hotel thinks this is a good condition of the rooms to be putting the guests in. I understand we did not pay for ‘Hilton’ quality but this is just an awful sight. Besides that, our TV wasn’t working the whole time (perhaps the dead remote batteries) and the hanger side of the wardrobe had such a bad damp smell I eventually had to take the clothes out because the smell started absorbing into them. If you’re coming here with young children, bare in mind there’s virtually nothing to do inside the hotel on the bad weather days.

Helen Margetson

Staff are friendly especially in the restaurant. Food is lovely and plenty of variety, freshly cooked. Food available throughout the day and at the snack bar, drinks available all day, hot and cold help yourself and alcohol go to the snack bar to be served. Great activities for adults and children. Beach is beautiful. However, rooms need updating. Activity staff are very friendly. Night entertainment singers, magician's, bingo, quiz etc Local market 10min walk away and walking distance to supermarket / gifts

TeCK0809

For a very big all inclusive hotel especially the rooms were super clean every day. The service was very friendly. Food was plentiful and delicious. I can recommend this hotel if your planing your vacation here and you want an all inclusive hotel. We chose this place as it said it has gluten free food, which it does, but we had to ask multiple times and multiple staffs until we figured it out. Not all food is labeled.