Santo Pure Oia Suites & Villas

Eda Nur Rzepus

Saint Suites Oia offers one of the best hospitality experiences in Santorini. The atmosphere is stunning and the service truly exceptional , the staff are very kind, professional, and welcoming. We didn’t stay at the hotel, but we used the pool and restaurant area, and it was beyond our expectations. Relaxing by the pool with such great service was a real highlight. A special thanks to the manager, Mike incredibly polite, friendly, and helpful. His positive attitude made us feel truly welcome. It’s rare to find a place that opens its facilities to non-guests while maintaining such high standards. Everything was perfect we’ll definitely be back!

R P

We booked the Saint Suite, which was described as luxury, but it was FAR from it. While the stay started off well with friendly staff and stunning views, it quickly went downhill once we settled in. We have stayed at numerous hotels in Greece and all over the world, and this is one of the most poorly designed hotels we have encountered. The first MAJOR red flag was a DIRTY ROOM.
Upon arrival, we noticed the shower was dirty and covered in the last guest’s hair all over the walls. When we reported it, the staff didn’t take it seriously and didn’t even seem to believe us. It took OVER 24 hours and multiple reminders before it was finally cleaned. Aside from that, the room generally was dirty, with dusty surfaces, smudged counters, and overall poor maintenance. They keep bed comforters on the floor instead of placing them on the bed, which I’ve never seen at any hotel and is just not sanitary. Please know that there is also NO PRIVACY at this hotel due to non existent “Do Not Disturb” signs. There is no way to keep staff or others from entering your suite or pool area. Staff constantly walked in and out of our “private” terrace and pool and even knocked on our door, which is actually just a transparent sliding balcony door. I have never been to a hotel that does not have Do Not Disturb signs. Unbelievable. Next major issue for anyone looking forward to enjoying the Saint Suite “pool”… it’s actually a jacuzzi, and it’s way too hot to enjoy during the Santorini summer. On top of that, it’s swarmed with bugs, making it nearly unusable at night. I’m not exaggerating, over 100 bugs including beatles flew into the water every night. I understand this is out of the hotels control but still worth mentioning. But WORST OF ALL was the (lack of) air conditioning. The AC DID NOT WORK. Our room got unbearably hot, so much that our dessert melted in the room. The AC unit was noisy and displayed an error about a dirty filter. Maintenance staff came after we complained several times and admitted the unit was old and not sufficient for a suite of that size. We couldn’t sleep or relax in the room because of the heat. CUSTOMER SERVICE was also a huge disappointment. When we raised our concerns, they dismissed them and even gaslit us about some of the issues (AC, dirty shower, etc).

Angela

I can not say enough about how amazing The Saint in Oia is. From the minute you arrive until the minute you leave is perfection. Every single member of the staff is dedicated to making your trip fantastically memorable. They even insist on setting up your towels on loungers by the pool. Every spot of the resort is clean and beautiful. The staff always had a giant smile and friendliness to them. The views by day are gorgeous, but sunset and after are breathtaking. I will definitely stay here the next time I am in Santorini.

Natalie

Great View, But Far Below Luxury Expectations The only reason this hotel gets three stars from me is the terrace with a private pool—truly the highlight. The view is stunning, no doubt, but you can get the same or even better views from other hotels in Santorini for a lower price. For example, in Firostefani we stayed at a hotel with a better view, private jacuzzi, and only €250 per night. Rooms: Disappointing. When we first walked in, I asked my husband if this was a joke. The room felt unfinished, as if it hadn't been properly remodeled—surprising for a hotel supposedly built in 2019. The floors weren’t tiled, and it looked like paint had been splashed carelessly on the floor during wall painting. Not what you'd expect from a so-called "luxury" property. This place needs a major update. Staff: Mixed experience. Reception staff were polite enough but should avoid speaking in Greek in front of guests—it felt unprofessional. That said, the one standout was a hardworking gentleman from Ghana, who seemed to be doing everything and always with a great attitude. Food: Underwhelming. We ordered the octopus for dinner based on good reviews, but it was a letdown. In fact, we didn’t have good octopus anywhere on the island except at Melitini restaurant. Breakfast was average—fruit platter was excellent, but the coffee was undrinkable, tasted watered down. Privacy: Not great. We were regularly disturbed by pool staff cleaning early in the morning—not ideal when you’re trying to relax on vacation. Summary: While the view from the terrace is postcard-worthy, the hotel lacks luxury in every other way. The rooms are bare and feel unfinished, the food isn’t memorable, and service could be more professional. This place is all about the view—but if you’re looking for a full luxury experience, you’ll be disappointed. Glad we tried it, but won’t be coming back Room: Epic Suite with Private Outdoor Plunge Pool and 180o Caldera View

Jessica Noe

Im writing this review to highlight the hospitality from the vehicle transfer staff, in particular a man called Is. Is picked us up from the airport and was very tentative with collecting us and our luggage, on arrival at the the hotel he insisted carrying our bags to reception. It just felt like he really went above and beyond and took a lot of pride in his work. We crossed paths with Is pretty much everyday during our stay, he truly made us feel at ease, being on time when we had organised a trip with him and he made great recommendations for food and drinks on the island. He also took the time to teach us some of the local language. It was just really lovely to see someone really care about the customers and take so much pride in his work, it really did feel like he went out of his way to make our holiday as beautiful as possible.