Sandals Grande Antigua

Anthony

This is a beautiful resort. I've been to several Sandals resorts, now, and I do believe this one to be the most visually appealing resort, thus far. The architecture around the resort is beautiful as as the grounds, and the beachfront. I have one complaint and that is the size of the rondoval suite we were in. It's VERY tight inside. From what I understand they're not like that at all resorts, though. It's cozy if ythat's your thing, but if you spend more than a little bit of time in your room, it's too tight in my opinion. Food was fabulous at Bayside and Eleanor's. And we were able to get a lobster lunch 2 days in a row, by request. Our butlers, Shawn and N'Kosi, were on point with that and delivered a succulent lunch to our patio. I believe we could have had it more than twice had we known to order sooner. We went during the off-season, and for us, that was perfect. The resort wasn't crowded and access to any and everything was effortless. I would visit again.

Lisa Hanbury

We had a great time at Sandals Antigua, the beach is amazing. Our room was comfortable and we loved the ocean view location. Of all the other sandals resorts we have been to, this one seemed to be somewhat quieter, which we really appreciated. The beach is public so vendors were set up or walking trying to sell their goods. Most were very polite and we enjoyed getting to know them. We had great service, enjoyed some foods better than others and never had to worry about finding good beach chairs. It rained a lot while we were there, but we are easy keepers and just made the most of it. I would go again.

Jeffrey Compton

I wrote these notes down about our experience at sandals Antigua in between airports, I wish I had taken more photos of the food and other examples I note. However we were there for RR for our tenth anniversary and I wasn’t expecting to review anything. Also we didn’t go expecting a Michelin star dining experience but expected more than a cafeteria and I do not believe I am being harsh. While the resort does appear to be beautiful you can tell that they are just painting over damage. Every where you look you can find places with water damage and though they are attempting to keep up with all the appearances it seems they have let the maintenance outrun the staffs capabilities to keep up. “Paparazzi” a bit too persistent they are nice and fun but interrupted conversations often for photo opportunities and we didn’t find out until the third day that the pictures were highly priced. 80.00USD for 4 photos. We don’t drink a lot In general and I take medicine that makes me sensitive to alcohol how ever avg 8-10 per person drinks a day with floaters neither of us ever slightly got buzzed. Leading us to think the drinks were watered down. And as you will read below it was not because we were stuffing our faces. Beach vendors have to much access to the beach in-front of the resort and will follow you along the fence line. This is the reason I gave the location 4 stars. Employees are not at all interested in service what so ever Room service: Ordered 2 cheeseburgers and Mac and cheese Burgers had no cheese and were cooked well done the mac and cheese tasted like the cheese was from a jar of store bought queso. Courtyard Bistro Philly cheesesteak was like frozen streak and peppers and onion were hardly there. Buffalo chicken sandwich was a grilled chicken breast with store bought buffalo sauce Mario’s This was the best meal we had My wife’s chicken parm while flavored ok was served room temperature. I had the linguine al gambero piccante which was OK it came with three shrimp and was flavored well but not “piccante”. The appetizer bar was pretty good. Bella Napoli Meat lovers pizza 2 kinds of meat Margarita pizza was just a cheese pizza and they were already out of chicken at time of opening Kimonos: Food was good but the dining area was incredibly small while at literally 85 degrees (I checked the thermostat.) OK corral This was THE WORST. Salsa is definitely store bought and chips were stale Cheese dip also store bought and served room temperature Fajitas were not fajitas while they were served on a skillet it was comparable to a cafeteria Surf and turf the steak was a 1/4” and I asked for it mid rare brought well done with 2 shrimp for the surf and it was served with mashed potatoes that had to have come from a box Desert also had to be store bought. And the serving size would have fed my 6 year old. Finally to top it all off, we didn’t go on the balcony until the last morning other than to place wet clothes how ever we noted that we could smell something like sewage slightly but wrote it off to being 20 feet from a main road were we could hear every car and people’s stereo’s nightly. How ever I went to sit on the balcony the last morning to let my wife sleep in as she didn’t sleep great that night and noted a truly rancid smell which turned out to be a dead and rotting bat behind the outdoor couch. W did inform the from desk and the comment was “wow that’s a fat bat, thank you for that feed back” nothing more. All in all the views in the evening and the natural surroundings were beautiful. The pool was nice though oddly shallow but I think that’s was mostly due to accessibility, I would think. The island and the weather were great the amenities were overall lacking. We would love to return to the island however would probably find alternative lodging.

Kelly Bacon

Here for the 1st time with hubby for belated honeymoon 😍 ❤️..staff are absolute legends..customer service is excellent, unlimited drinks, food, snacks, toiletries, towels etc nothing is too much. Had foot treatment in spa- Polly was exceptional, absolute credit to Sandals spa part of the resort... Only slight thing..is the mosquitoes..even with wearing feet spray and long sleeves..still got bitten.. as some activities outside when mosquitoes are prevalent...something for management to look at...would definitely return..if that was sorted 👍 🤔🤔🤔🤔...definitely recommend it to family, friends and colleagues

Sam Brailsford

We recently stayed the first week of September. This is my second Sandals resort and I did have very high expectations. There were a few areas that I was a little let down. We stayed on the Caribbean side and I do believe that is the older side compared to the Mediterranean. The rooms on the Caribbean side definitely seem more personable than not in the big building We did like however, the rooms probably need to be updated the furniture as well. Overall, we found that the food was really good. And I do like that there was always something to eat. We did go during the slower season so some of the restaurants may not have been open during their normal operating times that you would see listed on the app. I did not feel like the drinks were that great compared to our stay in Grenada where everything I had was amazing. The one thing I did find was that the people working at this resort were all amazing. They did try their best to provide amazing customer service everywhere we went. Jamil and the sandals club concierge went out of his way to assist us. Not only that, the honesty and integrity that the staff show is beyond compare. I left back in a room a bracelet that I purchased at the duty free shops down in St John's. I had no idea. I left it in the hotel safe until we arrived back home. I reached out as quickly as I could I tried to call and then I tried to email. To my surprise they not only found my bracelets. They sent it back to me via FedEx. I couldn't believe it. Losing my new bracelet put a very sour note on a very great vacation. I truly thought it was gone and I just had to take it as a loss. That really just solidifies the people of Antigua that we met. Everyone from the hotel staff to the people we saw while we were out of the hotel we're all so kind and welcoming. I don't really know why I waited so long to come to this island and I definitely will be back.