Royal Lagoons Resort & Aqua Park

Marina Petrovic

We stayed at this hotel for 7 days in May, when the weather was perfect for swimming and sunbathing. The hotel is family-friendly, but also perfect for couples or solo travelers. The food was fantastic and always fresh — special compliments to the main chef! The staff were extremely kind, helpful, and always smiling. Whether you’re traveling with children or without, this is an excellent hotel choice. Highly recommend!

Brigitta Zsigmond

I recently stayed at Royal Lagoons Egypt and, in my opinion, this is not a true 5★ hotel. I’ve stayed at better 4★ hotels just five minutes away. The food was especially disappointing – definitely not 5★ quality. Alcohol is limited until 11pm, which makes no sense since the evening shows finish after that, meaning you have to start paying for drinks if you want to stay until the end. Snacks and ice cream were also very restricted – ice cream was available only every two days for one hour, and snacks were limited to pizza and some doughnuts. Another letdown was the service. Some bar staff seemed like they hated being there, and if you asked for something, they often did what they wanted instead of what you requested. The beach is also not within walking distance – you have to rely on buses to get there, which is inconvenient. On top of that, there are way too many people constantly trying to sell you their offers, and they really don’t like to take “no” for an answer, which makes it hard to relax. Overall, even by Egyptian standards this is not a 5★ hotel, and I would not recommend it for anyone expecting a true five-star experience.

Mohamed Ata

This hotel was a complete disappointment and the worst experience I’ve had in Hurghada. The food was terrible — repetitive, badly cooked, and sometimes not safe to eat. The rooms were dirty, with stained sheets, broken furniture, and a bad smell that made our stay very uncomfortable. The pool was filthy, cloudy, and clearly not cleaned regularly. But what made it even worse was the shocking way Egyptians are treated compared to foreign guests. Staff gave much better service to foreigners while treating Egyptians rudely and unfairly. At the restaurant, I personally saw the waiter serving foreign guests full plates, while refusing to do the same for me and my family. This kind of discrimination is unacceptable and insulting. What hurts the most is that I stayed at this hotel last year, and while it wasn’t perfect, the service back then was much better. Unfortunately, this time everything has gone downhill — food, service, cleanliness, and respect for guests. Overall, I strongly advise everyone to avoid this place. It fails in every aspect of hospitality and clearly does not respect all its guests equally.

LeoS SK

This hotel is far from being a 5-star resort – I would rate it as 3 stars, or 4 low-quality stars at most. The entire hotel is under construction, and we had to cross unsafe areas with construction materials scattered on the ground just to get to our room, which could be dangerous especially for children. Our room was big enough for three people but not very clean, with visible damage especially in the bathroom. The food was extremely repetitive – mostly two types of chicken and a few beef dishes. Shrimps were served only twice in 15 days, and you had to queue more than 5 minutes just to get 3 pieces per person. Another very uncomfortable issue: almost every staff member constantly tried to sell something, offer paid services, or even ask to change their coins for paper money. It felt like we were approached every few minutes, making it hard to relax. The pool was fine, but the bar next to it had a strong, unpleasant smell. The only really good part was the animation team, who were fun, energetic, and made the stay more enjoyable. Overall, I wouldn’t recommend this hotel unless your main goal is to enjoy the shows and activities by the animation team. Everything else needs serious improvement.

arnela muharemovic

I want to praise the hotel. I came for the first time alone with two children and I am really very satisfied with the service. The cleanliness of the room, air conditioning, cleanliness of the area around the hotel... everything is on the level. All recommendations from the heart. I would like to especially praise the animator Dejana who speaks our language and who tried every day to come to me, explain what activities there are that day and ask if I need anything. All recommendations from the heart