Pickalbatros Royal Moderna Resort

Ayhan Satır

First of all, I would like to thank Mr. Ahmet from the reservation department. He welcomed us with a warm smile and did his best to make sure we got to our room quickly. The service, room cleanliness, and hotel location were truly perfect. All the staff were very polite and always smiling. Would I come back again? Definitely yes! 🌟 I only have one small suggestion: it would be wonderful if more Turkish dishes were included on the menu to suit the taste of Turkish guests. That would make everything absolutely flawless.

Samar Eldahtoury

The resort is smaller than many of the other 5 stars hotels, has fewer pools however the kids aqua is very nice. Its a great option for families with kids but not at all for adults or couples. The rooms are old and broken items might be found however they are good overall. Food is good and has many options but repeated every day. The snacks on the pool and the beach is very very limited not comparable to other 5 stars resorts. The activities are so good including the aqua gym and the night kids disco, but the shows are boring, very boring. The staff lack good hospitality and customer service ethics, they rarely smile, some of them made fun of the guests. Thats definitely not a 5 stars level. The most terrible part is that people steal stuff and Im not sure if they have recorded cams, Our pool towel has been taken from the seat and our room chairs have been taken away in the middle of the day! I won’t feel safe leaving anything in the room. Overall the experience equals 4 stars and doesnt worth the money paid, web have tried sunrise group, Jaz and charmillion, way better, thiz resort reminds me with another one called seabeach which is 4 stars but much more better night shows and animation ove there.

C D

We came to this hotel with high expectation having stayed at another pickalbatros in the past. It's been very disappointing. We booked our stay through Easyjet holidays. Everywhere you go, you find something broken. Our room is outdated. We are in the 1000 block. The drawers in the room and in the bathroom dont work well and one drawer in the bathroom doesnt open at all! The tiles in the bathroom are chipped. The metal of the shower head and taps is rusty and corroded. The pools and the spa also have broken tiles. In general, the hotel needs a deep clean and revamp. The food is ok but tasteless at times. The juices are tasteless, the alcoholic cocktails as well because they are made with the same tasteless juices. The staff from housekeeping, restaurants and bars are nice and make an effort, although you find some waiters or barman that don't cheer you or come across rude, they just seem they've had enough of people. The customers here are dirty and rude. That's probably not the hotel's fault and that's probably what makes the staff tired. The customers leave dirt around the pools, shout at any time of the night, pick food with hands rather than using tongs, run around, take a lot of food leaving nothing for others and then leave full plates of uneaten food on the table. Our room wasn't very clean when we first arrived, which we felt wasn't at the standard for Pickalbatros. In general, we are disappointed. We paid a lot of money and what we have found isn't worth the value we paid. We don't recommend this hotel and we won't be visiting again.

Nada El Hoffy

I had the best vacation ever. Special thanks to the Reception Manager Mr Ahmed who was extremely keen that we have the best experience ever! Belal from the room service, the barman at the adult aqua I would recommend the hotel and definitely will be a repeated guest! THANK YOU for the amazing experience you gave us!

Lloyd Davies

I had a very enjoyable stay at this hotel. The hotel was massive and had plenty of space to do things. The pool was amazing was always nice to go in especially with the hot weather we had. The sun bed area was always easy to get a bed in the mornings for the day which helped us settle in the daytime. The food choice was always great throughout the day with plenty to choose from to get you through the day and the evening. The room was a great size with the beds being comfortable with a brilliant view from the balcony of the pool outside. The entertainment team was great during my time here and were always willing to have a chat and a laugh with me. I'd give a big mention to Kara who was amazing with her always having a smile on her face and making the mood feel good even if I had a bad day. Our last night she invited me and my best friend to the Hard rock cafe and it was an amazing time. Definitely will look to come back to this hotel in future, thank you everyone for making my stay a memorable one.