Pickalbatros Royal Moderna Resort

Amaury Delestienne

Overall, our family had a great holiday in this resort. Several positive points; staff is super nice, always helpful and efficient (everything is very clean, great service at the restaurant, plenty of lifeguards around the pools). The beach was great; you can either chill in the shallow part or go to the end of the jetty for snorkeling to see the coral reef. Food was outstanding with 4 restaurants to choose from and most of it delicious. Unbelievable how they manage this for such a big resort... We were unlucky for our first room but changing was not a hassle and our second room was great although you can hear the loud evening show music until 10pm. Main negative draw back was our experience with management/reception. Long story short, our reservation was done via a russian agency (family of my wife) but I have a belgian passport and our family lives in Belgium. Upon arrival, I was explained that I had to pay "the Belgian price", simply because of my passport. This was a 300 dollar extra to what was already paid and I wouldn't get my key unless it was settle. All this at 4am with tired kids after a day of travelling. Very unprofessional and purely discriminatory.

Kristina Kazlienė

On behalf of our entire company, we would like to sincerely thank bartender Mostafa Rabiea for the amazing emotions, excellent service, great attitude, and warm welcome at the Olympic Bar. Mostafa Rabiea is 100% deserving of a promotion! 👏🍸

Ayhan Satır

First of all, I would like to thank Mr. Ahmet from the reservation department. He welcomed us with a warm smile and did his best to make sure we got to our room quickly. The service, room cleanliness, and hotel location were truly perfect. All the staff were very polite and always smiling. Would I come back again? Definitely yes! 🌟 I only have one small suggestion: it would be wonderful if more Turkish dishes were included on the menu to suit the taste of Turkish guests. That would make everything absolutely flawless.

Chris Welch

Back for our 26th trip. That should say it all. We are never disappointed coming here, and this was no exception. From the minute we walked in the door, to the minute we left after 10 days, we were looked after superbly. Great room, amazing food, spotlessly clean, and runs incredibly efficiently. You simply cannot complain, due to the excellent value for money you get. And special thanks as always, to the staff, especially Mostafa Rabiea in the Culina, John George on Reception, Osama, Waleed, Whafy & Mohammed, from the pool bars, El Sayeed the Egg Man, Mohammed in the Columbus, and everyone else who looked after us so well, and made our stay so enjoyable. Can’t wait to come back to our second home, again soon. Thank you all!

Wissem Ben Harb

Our family had an absolutely wonderful stay. The hotel facilities are huge and so well-maintained, which was ideal for our family. The variety of pools meant there was something for everyone, from the kids' splash area, to the quieter adult pools. The entertainment team was amazing, providing fantastic, engaging activities for the children all day long. Furthermore, the staff were incredibly helpful and attentive to our family's needs. We couldn't have asked for a better holiday!