Rixos Premium Belek

Natasha -

We stayed at the Rixos in mid-October 2025 and had a wonderful time there. The biggest asset of the hotel is, without a doubt, the staff. The waiters in the restaurants and at the pool were always very attentive, ensuring we had everything we needed at any point in time. Our WhatsApp assistants handled every request within minutes. Special thanks to Leyla, who regularly went the extra mile to make sure we had the most comfortable stay. We stayed in the Legendary Suites, and frankly, the rooms would benefit from some renovation. But housekeeping made heroic efforts to keep everything spotlessly clean, so I couldn't find anything substantial to complain about :) Another special thanks goes to the Sports Club staff. They were the reason I could still fit into my clothes after a week of all-inclusive meals :) Fantastic choice of classes — I especially liked CrossFit with Büşra: very nice vibe and great workouts. The Kids Club has a variety of activities too. Our kids would spend half of the day there and the other half in the huge heated swimming pool — another jewel of this hotel. Overall, we had a great time and enjoyed a truly relaxing holiday.

Daisy Ann Holmes

The room was extremely warm, and we just wanted it to be cool enough to sleep comfortably. They told us there was no cooling option and only heating… which makes no sense. It’s November 22, but it’s 26°C during the day and 18°C at night. People still want a cool room to sleep in. I know it’s technically winter, but this room was hot. Service at the Italian à la carte restaurant was good, but the lasagna was bland and the texture was off. Honestly, the M&S “cook your own” lasagna tastes better. The risotto was dry too. Service was 10/10 though. The Pan-Asian Zasya restaurant was a 20/10. The food was amazing, and Marvin was absolutely top-notch—professional, attentive, and gave great recommendations. He even sent out a complimentary dish. Totally recommended. For the outdoor pools: except for the Anjana Spa pool, none were heated, which was uncomfortable given how cold it was by November 24. The Anjana Spa jacuzzi pool wasn’t fully functioning that day either, and there was no bar service—it felt like it was closed, apparently due to the rain and weather. The hotel is heavily perfumed, so if you’re sensitive to strong scents (like I am), it can make you feel dizzy at times. The music around the pool areas is loud—both at the spa and the main pool. It should be at a relaxing volume, but instead it’s loud covers of songs (not the originals), and the playlist repeats every day. They even play disco-style music in the morning while you’re trying to enjoy the beach view. Depending on your vibe, this could be fine, but if you’re looking for a relaxing atmosphere, it’s a big no. Mocktail options are very limited. Also, flies in the lobby and dining areas? I know it’s normal to some extent, but in a luxury hotel—especially in winter—you’d expect better prevention. It’s annoying to try to eat or drink while constantly swatting flies away. On the positive side, the room linen was clean and not itchy. The cleaning team was excellent—kept the room tidy, spotless, and always restocked the fridge and toiletries. Aksam was close, you can only book two of the ala cartes during late November.

Samina Bi

This hotel is great and everything is really clean, the decor is amazing and the staff are very attentive and very friendly. It’s the best hotel I’ve been to so far! The food is great with a variety of different options and the food in the à la carte restaurants is delicious. I would like to say that Golara from the pan Asian restaurant stood out for us when we visited, she understood our needs perfectly and her level of customer service was exceptional. We think she deserves a management position with the way she impressed us. I would definitely recommend this hotel to anyone wanting a relaxing break away. Truly brilliant.

Nis A

Our stay at Rixos Premium Belek was made truly unforgettable thanks to the outstanding service from several members of the team. First and foremost, a huge thank you to Humza, our Guest Relations representative. His service was nothing short of exceptional. He was incredibly diligent, sharp, and attentive to our needs throughout our stay. What truly set him apart was his dedication to ensuring our comfort; on the rare occasions where something wasn’t quite right, Humza immediately stepped in and went above and beyond to resolve the issue. His professionalism, kindness, and commitment to guest satisfaction genuinely elevated our experience. He is a true asset to the hotel. We also want to express our gratitude to Yousaf, the manager, whose support and leadership made a significant difference during our visit. He handled everything with efficiency and genuine care, quickly resolving any concerns and ensuring we were always comfortable. His exceptional management and warm approach contributed greatly to making our stay memorable. Finally, we must mention the manager of the Italian restaurant, who delivered some of the best service we have ever experienced. He was incredibly hospitable and attentive, accommodating our dietary preferences and even creating off-menu dishes especially for us. When I mentioned craving a tiramisu milkshake, he made it on the spot — and it was so good that we ended up returning four times during our stay. His warmth, creativity, and passion for service made each dining experience exceptional. Overall, the staff at Rixos Premium Belek truly exceeded our expectations. Their dedication and personalised care turned our holiday into an unforgettable experience. We are deeply grateful and look forward to returning.

Joanna Mariasiewicz

We stayed here as a couple and had a really pleasant time. The resort is spacious, elegant, and well maintained. Our room was modern, comfortable, and cleaned regularly; a small shower issue was fixed quickly. Communication via WhatsApp was very convenient — Diana and Aigerim were always helpful with things like the shower, ironing set, and beach cabana. The Turkish à la carte restaurant was our favorite. The resort can feel a bit busy for couples, but families with kids seemed to be having a wonderful time. The beach and pier are lovely, and the hammam was a great experience. Overall, a relaxing and luxurious stay.