Al Bustan Palace, A Ritz-Carlton-Hotel

Andreas Andreas

The location of this hotel in the bay is simply breathtaking – the views of the sea are stunning, and the beach is perfect for snorkeling. The Deluxe Rooms with sea view are attractive, but it is clear that some of them are older and show signs of wear. It would be worthwhile for management to consider investing in refurbishing these rooms to enhance the guest experience. The service is courteous and helpful, although it lacks a personal touch that would make a stay truly memorable. The food is good, yet not quite at the level of a Ritz Carlton. The pool area is inviting, and the staff are very attentive and accommodating. A crucial aspect that could set this hotel apart in the long term is its environmental responsibility. The hotel’s private reef is a unique and valuable asset. Protecting it from destructive fishing practices, such as trawling with nets, would not only preserve the natural beauty and marine life but also establish the hotel as a leader in eco-tourism. By actively promoting sustainable practices and safeguarding the marine ecosystem, the hotel could create a distinctive identity among the region’s five-star properties and provide a truly responsible and forward-thinking experience for guests. Developing eco-tourism initiatives here would offer enormous potential: from guided snorkeling tours that respect the reef, to educational programs about marine conservation. Such measures would ensure that the pristine environment remains intact for future visitors and provide a meaningful, sustainable experience that aligns with global trends in responsible travel. It would be a real loss if the reef and marine life were compromised, as this is one of the hotel’s greatest natural advantages.

Ali Al Haмdani

I had a wonderful experience at Al Bustan Palace Hotel. The atmosphere is truly elegant and relaxing, and the hotel offers an exceptional combination of luxury and comfort. The staff were extremely professional, friendly, and always willing to help with a genuine smile. Their attention to detail made my stay unforgettable. The rooms were spotless, spacious, and beautifully designed with a stunning view. The service was fast and efficient, and everything was organized perfectly. The restaurant was another highlight — the food was delicious, fresh, and offered great variety. The breakfast buffet had many options to choose from, and the dining experience was excellent thanks to the attentive staff and pleasant ambiance. I highly recommend Al Bustan Palace Hotel to anyone looking for a high-quality stay and outstanding hospitality. Definitely one of the best hotel experiences I’ve had.

Zainab Altamimi

The stay was amazing. The place was very quiet, which made it perfect for a relaxing getaway. The booking included free access to the family beach, pool, a small kids water park, and also a ladies beach. Breakfast was impressive, offering a wide variety of food from different regions to suit all tastes. There are also small convenience shops on-site, which was very handy. The room was clean, spacious, and comfortable, and the staff were extremely friendly. I really appreciated the welcoming gesture of coffee and dates upon arrival. The only downside is that the hotel is located about 30 minutes away from the center of Muscat, so taxi rides can be a bit pricey.

Sain

I booked the resort day pass for 20 OMR, which includes 10 OMR credit to use at the Blu Bar. The staff were very cooperative, and the experience was excellent! You get unlimited water and towels, plus full access to all the pools and the private beach, basically everything outdoors. There are also showers and changing rooms (no lockers though). I had a really relaxing day, definitely worth it!

Abdul Guefor

A wonderful hotel with great staff and great facilities. The pool, beach and spa are all excellent. Quite isolated and far from Muscat, but an easy 30 minute drive if you do need to visit the city. Staff are all very helpful throughout the hotel. And the entrance hall is very impressive - worth a visit to the foyer cafe for that alone even if you don’t stay here.