Rimondi Grand Hotel And Spa Resort

shelley hooke

Myself, my husband and two little girls aged 4 and 7 have just finished our week here end of October , and think it’s been absolutely lovely. Upgraded to a pool room and got a villa type room over two floors, very spacious which was nice when you have little ones. Also kids pool and playroom which the girls had to themselves, whilst we sunbathed next to them on the super comfy padded loungers! Lovely big pool areas, everything was clean, food was samey agree with but very nice. Lovely salads, hot veggie food, gyros, lots of meat and choice for little ones :) thought it was great that they put on a shuttle to the beach and to the Rethymno town (15 mins) which made access to get out and about super easy and didn’t matter that you were up in the hills a little bit. Go to paraplous restaurant on the beach for sunset dinner, stunning 👌🏼 Beautiful views in the hotel was lovely and calm because it was end of season, absolute bliss tbh. I’d say it’s a 4 star for sure but not a 5. Not much in the way of entertainment just a couple of nights Greek dancing. No idea how they cope in that canteen area in August! Overall I’m giving this a 8/10, thought the staff were lovely and friendly, attentive to the kids, lovely hotel overall and we really enjoyed our relaxed stay!

Chris Wilson

We’ve stopped here twice and really enjoyed both times. If you want a quiet and relaxing place away from the city, this is definitely it. I will admit that it’s not for everyone (like a party kind of place) but if you are seeking the above, it’s hard to be disappointed. The location is a bit of a catch-22. On the one hand yes you are a bit far out which makes venturing out a little tricky (though very doable). However the advantage is that it’s quiet. The rooms were clean both times and the house keeping service (which you have to book online when you want a clean done) was always thorough and quality. The food seems to be a bone of contention but honestly we never had trouble. It does revolve around the same sort of thing each day but there’s always variety to be had and in the main the food is nice. The pools are also great - they are cold, yes, but when you’re in the sun all day they’re a welcome relief when you get in. It is also worth remembering that 5 stars in the hotel world means its to do with the level of service the hotel can offer (like a spa, dry cleaning etc). The more services, the higher the stars. It’s a sprawling place and there is loads here. My only critic is that what they offer should be signposted more.

Katie Rue

For the price that we payed, we were extremely happy with our stay at this resort. I would give it 5 stars in relation to the price Personally, I found the food generally good- there were a few options to choose from at breakfast lunch and dinner, and the food at the snack bar really hit the spot. Some of the reviews say that the food was cold. This was only if a tray of food was nearly finished, and we were glad to see that they continued to refresh the food all the way until the end of the set meal times. They also had options like spaghetti bolognese and garlic bread for people who aren’t as keen to explore local cuisine. There are multiple pools to choose from with ample sunbed and shade options. The pools were a good place to cool off in the hot weather. Generally the resort had a relaxed atmosphere, with a few themed night with entertainment at the bar. It is a bit out of the way of the local town and beaches, but this adds to the calmer atmosphere, and the town is walkable within around 30 minutes. The customer service at reception was efficient, and the hotel were even kind enough to stay up for our very delayed arrival in the early hours of the morning. If you are looking for a very luxurious 5-star resort, then I would consider looking at hotels at a higher price point (you get what you pay for after all). However if you are looking for a relaxed and comfortable retreat by yourself or with friends and family without breaking the bank, then I think this is a lovely option!

Katie Shaw

Driving back to the airport now after 10 incredible nights at Rimondi. This hotel is everything you need for a relaxing, comfortable holiday. Never had an issue with food, there’s something for everyone. The staff are polite, helpful and endearing. Some even remembered us from last year which was nice. The whole hotel is impeccably clean and so was both restaurants. Overall the value for money is amazing, we loved staying here 2 years in a row. Definitely hire a car from the airport it allows freedom to come and go as you please 🙏🏻

Kelsey

Major Room for Improvement – Disappointing Food and Service We’re currently staying at the Ramondi Grand Resort and Spa in Crete, and unfortunately, our experience so far hasn’t lived up to expectations. The food is consistently cold and very repetitive, with little variety from day to day. For a hotel that presents itself as a high-end resort, the dining experience really needs improvement. We’ve spent the past six nights eating out elsewhere and have had far better meals each time. The only decent option here has been room service, which you have to pay an extra €5 for, making it hard to justify. On the positive side, the bar staff are absolutely lovely – friendly, attentive, and always make you feel welcome. However, the reception staff are quite dismissive and unhelpful, which creates a poor first impression and takes away from the overall experience. The hotel itself has potential, but management really needs to focus on improving food quality, variety, and staff training at reception. With some attention to detail and consistency, this could be a fantastic place to stay – but at the moment, it falls short of what guests should expect from a resort of this standard.