Close

Call us
Favourites
My Account
Menu

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.

For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

  Back Home Destinations Europe Spain Canaries Red Level At Gran Meliá Palacio De Isora   
Search
phone icon
Located In: Canaries

Red Level At Gran Meliá Palacio De Isora

Google Logo 4.6 Google reviews (201)
Best Price From £1299pp
Mar 2026
£2249 pp
Bed & Breakfast
Apr 2026
£1639 pp
Bed & Breakfast
May 2026
£1309 pp
Bed & Breakfast
Jun 2026
£1299 pp
Bed & Breakfast
Jul 2026
£1339 pp
Bed & Breakfast
Aug 2026
£1549 pp
Bed & Breakfast
Sep 2026
£1489 pp
Bed & Breakfast
Oct 2026
£1499 pp
Bed & Breakfast
Nov 2026
£1439 pp
Bed & Breakfast
Dec 2026
£1369 pp
Bed & Breakfast
Jan 2027
£1439 pp
Bed & Breakfast
Feb 2027
£1639 pp
Bed & Breakfast
Mar 2027
£1689 pp
Bed & Breakfast
May 2027
£1389 pp
Bed & Breakfast
Aug 2027
£1839 pp
Bed & Breakfast
Sep 2027
£1629 pp
Bed & Breakfast
Up to 15% Off
Overview
Accommodation
RedLevel
Facilities
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Jet off for a magical holiday of a lifetime at RedLevel at Gran Meliá Palacio de Isora, a 5-star getaway on the southwest coast of the beautiful island of Tenerife, in the town of Alcalá.

With access to all of the fantastic facilities at ...

Jet off for a magical holiday of a lifetime at RedLevel at Gran Meliá Palacio de Isora, a 5-star getaway on the southwest coast of the beautiful island of Tenerife, in the town of Alcalá.

With access to all of the fantastic facilities at Gran Meliá Palacio de Isora , RedLevel guests are also entitled to a host of either adults-only (16+) or family-friendly benefits and services. Stay in the hotel’s most luxurious accommodation, surrounding yourself with cutting-edge design, complete comfort and superb amenities which include the longest infinity pool in Europe. There is a sumptuous spa for head-to-toe pampering, a state-of-the-art gym for keeping in shape, and a choice of top-class dining venues to savour local and international cuisine. Other superb features include a lovely sandy beach just a stone’s throw away, a tennis court and a wonderful programme of evening entertainment. The resort offers jaw-dropping views of Mount Teide, the Los Gigantes Cliffs and the island of La Gomera.

Red Level for Families Suites and Villas are available offering a luxury service for families with children under 16 years staying at Gran Melia Palacio de Isora.

How far is the nearest beach?

RedLevel at Gran Meliá Palacio de Isora is next to a sandy beach.

Distance from the airport

Tenerife South Airport is approximately 39 km away from RedLevel at Gran Meliá Palacio de Isora.

Pools
Bar
Gym
Parking
Spa
Click to read more
Accommodation
RedLevel Deluxe Room
  • Adults-only RedLevel benefits (16+)
  • Private terrace with garden view
  • Double bed or 2 single beds
  • Chaise lounge
  • Bathroom with shower and bathtub
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Bathrobe and slippers
  • Coffee and tea service
  • Turndown service
RedLevel Deluxe Room Ocean View with Whirlpool
  • Adults-only RedLevel benefits (16+)
  • Private terrace with whirlpool and ocean view
  • Double bed or 2 single beds
  • Chaise lounge
  • Bathroom with shower
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Bathrobe and slippers
  • Coffee and tea service
  • Turndown service
RedLevel Villa with Private Pool
  • Adults-only RedLevel benefits (16+)
  • Private garden with heated pool, Balinese bed and gazebo
  • Double bed or 2 single beds
  • Lounge with chaise lounge
  • Dressing room
  • Bathroom with whirlpool bathtub and jet shower
  • Bathroom amenities
  • 2 televisions
  • Desk
  • Wi-Fi
  • Air conditioning
  • Bathrobe and slippers
  • Capsule coffee maker
  • Turndown service
RedLevel For Families - One-Bedroom Suite Resort View
  • RedLevel for Families benefits
  • Private terrace with garden view
  • Bedroom with double bed or 2 single beds
  • Living room with sofa bed
  • Dining table
  • Bathroom with whirlpool bathtub and separate shower
  • Bathroom amenities
  • Microwave oven
  • 2 televisions
  • Children’s movies
  • Games and video games
  • Wi-Fi
  • Air conditioning
  • Personalised minibar upon arrival
  • Nespresso coffee maker
  • Kettle
  • Bathrobe and slippers
  • Turndown service
RedLevel For Families - Two-Bedroom Master Suite Ocean View
  • RedLevel for Families benefits
  • Private balconies or terraces with ocean view
  • 2 bedrooms with king-size beds
  • Separate living room with sofa bed
  • Dining table
  • 2 bathrooms (1 with whirlpool bathtub and separate shower)
  • Luxury bathroom amenities
  • Refrigerator
  • Microwave oven
  • Dishwasher
  • 2 televisions
  • Children’s movies
  • Games and video games
  • Wi-Fi
  • Air conditioning
  • Personalised minibar upon arrival
  • Nespresso coffee maker and capsules
  • Kettle
  • Bathrobe and slippers
  • Turndown service
RedLevel

RedLevel

Guests staying in RedLevel rooms and villas are entitled to the following adults-only (16+) services:

  • Exclusive access to the adults-only RedLevel Lounge
  • Breakfast service
  • Snacks and drinks served throughout the day
  • Open bar at sunset
  • Business area with Wi-Fi, a library and daily newspapers
  • Access to a private pool
  • Access to 2 exclusive restaurants
  • Superior rooms with premium amenities
  • Special discounts at the spa
  • Butler service
  • Concierge service (including reservations, in-room attention, coffee capsule replacement upon request, aromatherapy, ironing service and more)
  • Private reception area
  • Preferential reservations in restaurants and other resort services
  • Private parking

Guests staying in RedLevel for Families suites and villas are entitled to the following services:

  • Superior room in Red Level for Families area
  • Private check-in
  • Welcome drinks
  • Red Level for Families concierge service
  • Whatsapp service (from 11am to 7pm)
  • Access to Red Level Family exclusive lounge from 11am to 7pm
  • Exclusive stay and play area in Mar de Nubes
  • 50% discount in baby club
  • Exclusive reserved area in infinity and family pools
  • Private breakfast area
  • Free parking
  • Free access to padel and tennis courts
  • Possibility to book activities one week in advance (suitable to availability of the outlets and activities)
  • Free ironing (two pieces per day)
  • Open bar for all the family
  • Free mini bar on arrival. Alcohol not included (replacement with extra charge)
  • One free spa circuit in our Clarins Spa (5 years old)

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the benefits on arrival at the hotel.

Facilities

Facilities

  • Swimming pools
  • Waterslides
  • Restaurants
  • Bars
  • Exclusive RedLevel lounges
  • 24-hour gym
  • Spa
  • Tennis court
  • Diving centre
  • Personal training services (local charge)
  • Activities and games
  • Entertainment, live music and shows
  • Sunbed service in beach area
  • Private parking
  • Beauty salon
  • 24-hour reception
  • Meeting and event services

*Please note that charges may apply to some activities and for the use of some facilities.

All-inclusive

All-inclusive

The Gran Meliá Palacio de Isora all-inclusive programme includes the following:

  • Breakfast served at Pangea Food Market
  • Lunch and dinner served à la carte style at Oasis or Agave
  • Dinner served à la carte style at L’Olio, Nami Asian Bistro, Oasis, Agave or Pangea Food Market
  • Guests staying for less than 7 nights are entitled to daily dinners in Pangea Food Market, as well as 2 à la carte dinners in either Oasis, L’Olio, Nami Asian Bistro or Agave (upon reservation)
  • Guests staying for 7 nights or longer are entitled to daily dinners in Pangea Food Market, as well as 3 à la carte dinners in either Oasis, L’Olio, Nami Asian Bistro or Agave (upon reservation)
  • Snacks served in the morning and afternoon
  • Ice cream
  • A selection of national and international drinks prepared by specialists in multiple bars (including juices, soft drinks, beers, and a variety of coffees, teas and cocktails)

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

La Terrasse by Jorge Peñate

  • Local and international cuisine
  • Gourmet dining with fresh fish and shellfish dishes and a tasting menu
  • Serves dinner exclusively for RedLevel adult guests only
  • Dress code: Elegant

Le Bistrot Provençal

  • French cuisine
  • Serves a wide range of salads and snacks
  • Exclusively for RedLevel adult guests only

Oasis

  • Mediterranean cuisine
  • Specialises in rice and fish dishes

L’Olio

  • Traditional Italian cuisine

Agave

  • Authentic Mexican cuisine
  • Serves a wide variety of snacks

Duo Steakhouse

  • National and international meat cuts

Nami Asian Bistro

  • Asian fusion cuisine

Market Grill

  • International cuisine
  • Themed stalls and show cooking

Areia Beach Bar

  • Serves light meals
Offer Details

Up to 15% Off

Up to 15% Off
Up to 15% Off when travelling between 04/03/2026 - 31/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.6 Google reviews (201)
Rhoo
Having returned to the Red Level several times for our re.treats, we can only describe it as simply wonderful. The hotel boasts elegant, spacious rooms that are serviced twice daily, a heated pool, and a dedicated restaurant. Staying at Red Level also grants access to the full array of hotel facilities, including the spa, multiple restaurants and bars, entertainment options, and additional pools. What we love most is the freedom of choice: we could drift between the calm of Red Level and the livelier areas of the main hotel as the mood took us. Every restaurant offered exceptional dining, with the Roof Top at sunset being a magical experience, and Agave serving as the perfect spot for a leisurely lunch. The drinks menu is broad and carefully curated; each cocktail and beverage we sampled was crafted to perfection. The staff are charming and attentive. A special mention to Beatriz G., whose warm smile, efficiency, and eloquence added an extra sparkle to our days. The location is ideal, just a short walk from the village, with a picturesque seafront path leading to beaches and natural pools. We were blessed with lovely sunshine and a pleasant 25°C, a true tonic for mind and body. We cannot recommend the Red Level highly enough.
Tito Munoz
The Ultimate Red Level Experience A Triple-Crown Celebration Our 3rd Year of Perfection. The Red Level at Gran Meliá Palacio de Isora is in a Class of Its Own My wife and I just returned from our third consecutive year at the Gran Meliá Palacio de Isora, staying from February 13th to the 18th. We return every year specifically to celebrate my wife’s birthday, and once again, the resort exceeded every possible expectation. While the entire property is a stunning, impeccably clean, and beautifully maintained oasis, it is the Red Level (Adults Only) experience that keeps us coming back. We were given a truly magnificent ocean front room featuring a private whirlpool. There is nothing quite like the "unforgettable" feeling of watching the Atlantic waves from your own balcony. The resort itself is breathtakingly beautiful and taken care of with such obvious pride and detail, but the Red Level provides that extra layer of exclusivity and peace that makes a holiday feel like a dream. We made reservations at each of the incredible restaurants on-site. From the first night to the last, the food was consistently incredible and the service was nothing short of top notch. Every meal felt like a special event, perfectly fitting for a birthday celebration. What truly sets this resort apart is the human element. We want to extend a massive, heartfelt thank you to Vero, the Assistant Director at the Red Level. Vero is the heart of this operation; she personally ensured that every detail of our stay was flawless and made the "most fantastic" experience possible for us. However, we know that an experience this seamless is a massive team effort. We want to specifically highlight: The Red Level Desk: Their professionalism and warmth make the check-in and concierge experience feel personal and elite. The Adults-Only Pool Team: The service poolside was amazing—attentive, friendly, and always one step ahead of our needs. In a world where you can travel anywhere, the Red Level team makes it impossible for us to want to go anywhere else. They don’t just host you; they treat you like family. To Vero and the entire Red Level team: thank you for making my wife’s birthday so memorable once again. You have created memories for us that will last a lifetime, and we are already looking forward to our fourth visit next year! Sincerely Tito & Charleen
stephen bull
I love this hotel . Red level especially . Very straight forward . Quality comes at a cost . Most things will be resolved with customer service at the forefront of the teams mind . Red level well managed. Busy around pool in January but always beds available . Heated pool cold for us . Better later in the year I made the mistake this year of opting for half board when all our favourite dishes for all the restaurants were not covered by half board and classed as exceptional on the menu .generally adding £80 a day to the price at the end of the holiday . Nami and the bistro by far the best places to eat . Reception at red level welcoming , informative and very productive. Eat breakfast at red level , chill around the red level pool or garden . Eat at Nami or Bistro/ duo . Duck , Mongolian beef , satay chicken , chicken noodles . Chateaubriand In the bistro and duo Rooms after 14 years of visiting are now looking a bit dated but generally fine . Only issue we had is the noise from other guests who seem to wander around the room for hours banging doors with high heels the noise did disrupt our sleep quite a lot . Room service on our last day was very good . No flies at breakfast . We’ve seen this quite a few times in the past . Maybe it’s the time of year or the skips directly outside the hotel on the road that have the lids open generally are being managed. Few cats knocking about in the evening and afternoon at the bistro / breakfast restaurant. We are not cat lovers . Not seen as many guests with dogs as we did this time . You’ll hear a few barks but nothing major . Nice walk into the local village but not a lot else to do . We did pop into las americas and would recommend the show “ history “ 2 hrs in a lovely theatre below the hard rock . Music in the hotel can be hit and miss Very lucky to be able to holiday at red level Stayed for 5 nights . Enough for us as well be back 3/4 times a year . Mohamed the butler as always very friendly as well as all the staff and management.
Nicholas Ford
Very expensive but great facilities. The downside was that if you have food allergies such as gluten and lactose (wheat, dairy) then they do not cater to you. We were in the Red Level area which apparently is the most exclusive part of the hotel and even so it took us 4 days and specific complaints to get some gluten and lactose free breakfast, some of their staff didn't even know what it meant when we asked. The hotel is right next to the sea and we could not even get a fresh fish in any of their 11 restaurants inside the complex. We had to cancel our final day and go to another hotel in Costa Adeje where my partner could safely eat some food.
Madison Hutcheson
Red Level and its staff are incredible! My husband and I have been back for the past 3 years. 2023 for our honeymoon in the villas, 2024 for a week in an ocean front room, and this year as a 3 day hopping spot for a visit to mainland Spain. It’s one of those incredible places that we envision visiting every single year. Jose and Mario are wonderful and exude perfect customer service, patience, and a genuine joy for what they do. Every room we’ve stayed in has been beautiful and always extremely clean. 10000/10- will be returning.. And oh the location is THE BEST on the island…. To a point I want to gate keep this hotel, but alas this place deserves the recognition
More...

BEST PRICE FROM Flight & Hotel
£1299pp
Mar 2026
£2249pp
Bed & Breakfast
Apr 2026
£1639pp
Bed & Breakfast
May 2026
£1309pp
Bed & Breakfast
Jun 2026
£1299pp
Bed & Breakfast
Jul 2026
£1339pp
Bed & Breakfast
Aug 2026
£1549pp
Bed & Breakfast
Sep 2026
£1489pp
Bed & Breakfast
Oct 2026
£1499pp
Bed & Breakfast
Nov 2026
£1439pp
Bed & Breakfast
Dec 2026
£1369pp
Bed & Breakfast
Jan 2027
£1439pp
Bed & Breakfast
Feb 2027
£1639pp
Bed & Breakfast
Mar 2027
£1689pp
Bed & Breakfast
May 2027
£1389pp
Bed & Breakfast
Aug 2027
£1839pp
Bed & Breakfast
Sep 2027
£1629pp
Bed & Breakfast

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote