Raffles Dubai

Christian Gallmann

We stayed for 7 nights in a Raffles Club Dubai Skyline room and had a truly enjoyable experience. The early check-in worked perfectly – even though the room wasn’t ready yet, our luggage was taken care of, and we were welcomed into the Club Lounge with drinks and snacks. Within minutes, a staff member came by with our room key. That first impression already set the tone for our entire stay: excellent service and great hospitality. The Club Lounge access is highly recommended: breakfast, afternoon tea (2–4 pm), and evening canapés with drinks (6–8 pm) are all included and of very high quality. The breakfast buffet offered a great mix of Middle Eastern and international items – with a surprisingly wide selection of cold cuts and high-quality cheese for European guests, which we appreciated. We also dined three times at Solo - the hotel’s Italian restaurant as part of our half-board plan (2 courses included) – every meal was excellent. The pool area was quiet and relaxing, and the spa massage was truly exceptional – expensive, but worth it. The beauty salon (shaving, facial, manicure, etc.) was okay, though not as impressive compared to the massage or other 5-star hotel salons we’ve visited before. The only real downside was the minibar: there was no clear printed price list, only a QR code that we couldn't locate. We assumed that canned water would be complimentary – and were shocked at checkout to find over €150 in minibar charges just for water and soft drinks. Unfortunately, despite raising the issue, no discount or goodwill gesture was offered. This felt inflexible, especially since we had spent quite a bit on additional hotel services (spa, poolside drinks, etc.).

Ed Davis

A wonderful stay! Highly recommended. Room was large and very comfortable. Pool and fitness area excellent. Superb breakfast. Afternoon tea and evening canopies / drinks were generous and good quality. All staff were friendly and helpful. Top service. One of the best hotels we’ve been to.

dina elbaz

Amazing hotel As soon as our taxi stopped in front of the hotel the staff were waiting for us outside to help with our luggage. The staff at the front desk are excellent and efficient. The rooms are amazing, cleaned twice a day, breakfast one of the best we have had. The staff at the hotel go out of their way to help and everything with a smile. We will definitely be back to stay again. And thank you to Mohammed for the coffee and the smile. The people at the hotel made the whole experience well done.

Javier Tumampo

My experience here has been nothing short of spectacular. In particular, I would like to commend Donna, who stands out for her warm hospitality and attentiveness. She takes the time to engage with each guest, making everyone feel genuinely welcome. Her dedication and friendly manner truly make her a gem of this hotel and significantly enhance the overall guest experience. All the staff in the lounge were also friendly and shout out to Betty, Jam, kayes, and ashish. Keep the good work

Alan Williamson

We enjoyed our visits to the club lounge. Afternoon tea was exceptional. The evening buffet provided a wide range of good food. It was very busy and obviously popular. The staff worked hard to ensure everyone received attention. Donna and Angel were superb. Nothing was too much trouble for them. They made sure everyone had a seat and that their drinks were provided promptly. They were always welcoming. You should be proud of them. On our last day they provided us with a bunch of roses and a delicious dessert. We really appreciated that.