Quinta da Bela Vista

Lynsey Alberto

If you want to be outside of the main downtown in a more peaceful area this hotel is a great choice. There is plenty of parking if you have a car. The hotel staff are all extremely kind and helpful. The grounds/gardens and pools are exceptional. I would say the breakfast is average but has a great selection. The rugs and carpets need to be updated, but the hotel itself is very historically elegant. Almost all of the guests seemed to be in the 55+ age range so it is very quiet.

Francesco Tius

Unfortunately, it didn’t live up to its five-star branding or the price I was quoted. When I first arrived, the initial room had bugs around the perimeter and cobwebs, which was pretty surprising. They did move me to another room, but even there I found a cockroach in the bathroom. The carpet in the room clearly needed more regular cleaning, and the overall service was lacking. There was no turn-down service in the evening, the staff didn’t seem particularly attentive, and for a hotel that seems to cater to an older clientele, there was absolutely no disabled access. You’d expect more consideration for accessibility in a place like this. Breakfast was another issue. It’s only served until 10 a.m., and with the hotel at full capacity, there was a queue and a sense of rushing. We ended up eating while staff were hurriedly clearing tables, which didn’t make for a relaxing holiday morning. In short, for the price I paid, this was not the five-star experience advertised. It feels like a hotel trying to punch above its weight, and I hope they can improve these aspects in the future.

Paul Hein

Faided charm is the best way to describe the structure. Very pleasant atmosphere, good food and polite staff offering a good service to you while you stay. The grounds and gardens are excellent and confined behind a high wall that completely surrounds the perimeter. Beyond that the town has grown around it and some of the external environment could be described as housing less fortunate people one of which was clearly involved in the local illicit economy. But, it is always a compromise, do you stay in a new hotel in the centre and experience the noise or do you accept that Madeira is no different from anywhere else and enjoy the peaceful surroundings of an old hotel with its antiques and beautiful charm?

Anna Moriceau

A wonderful experience ! My hotel bedroom was spacious and beautiful. The hotel was calm and peaceful, with lovely scenery (garden, swimming pool, jacuzzi). The meals were good, with homemade dishes. Honors to Paula for her kindness and being attentive to our needs. She helped us to plan our excursions. She made our day much easier ! Thank you.

Andrew Sutton

We really enjoyed our stay at the Quinta da Bela Vista. What stood out most was the friendly and attentive staff. All the staff were great. But the 2 staff that stood out most to us: Paula from reception who was so friendly and helpful, providing us with her advice for our days out. And Mohammed from the pool bar. He is such a friendly and great waiter, and this encouraged us to eat/ drink at the pool bar most of the time! Food/ drink good. Hotel grounds lovely. Great stay! Thank you.