Puri Santrian

anne

Firstly, the staff are truly the most helpful, lovely people and go above and beyond to help guests. I am only going to comment on the room we settled into for our stay in Puri Santrian Beach Resort. We ended up staying at the Premiere Rooms which is absolutely stunning. I highly recommend this section of the resort which offers true 5 star accommodation. One of the Reception Staff Gung Mas was the most helpful and wonderful people. her aim was to make sure guests we were happy and comfortable. We cannot speak highly enough about her. The staff in general are very helpful and sincerely want to do their best for guests. From the luggage assistants, restaurant staff, cleaners, grounds staff and management, they are all genuinely interested in doing their best and the right thing by the guests. I would definitely request these rooms again upon my next visit to Sanur and our stay at this resort. Anne Melbourne Australia

Carlos Mario Francis

Room is super nice , have 2 swimming pools, it sells quite-ness environment. Resto is also nice and plenty of food, if u need less price u can use gojek as well. Beach is super perfect as usual Sanur lovely beaches 🩷🩷🩷, some nice resto is walking distance, i’m using rental car myself but only to take us to airport and looking around for some resto outside sanur.

Clea Henderson

I spent 2 nights here in a Santrian Club room. I did not enjoy this hotel at all. For the price, I could not believe the room. It was small, very dark, a little dank, and completely uncharming. The bathroom was functional but nothing nice. The buffet breakfast was plentiful but was quantity over quality and the restaurant food was not great, especially for the price. I had just spent 5 nights at a cheaper hotel in another area altogether and the food there was so much better and half the price. Whilst parts of the grounds were lovely and lush, the areas around the pools were all concrete and not inducive to laying to enjoy the sun with a book. The staff were lovely and friendly and helpful. They honestly seemed to be the only people in the whole place who were smiling. I've definitely realised big hotels (and Sanur) are not for me, but even if they were, I can't imagine I'd be impressed with this one. Honestly, I can't understand all the good reviews.

Tina Day

A group of 6 stayed booking the Santrian Club. Sadly 1 couple wasn't put in the club area and we wasn't together, another couple had to move rooms after a day because there wasn't a ground floor room ready. Aside from that our room was big and clean, a bit of a musty smell but the rooms are waiting an upgrade so hopefully this will be rectified. Shower was very small so hopefully that will change with the upgrades. The location is right on the beach and close to shops, bar and restaurants. Staff were nice but wasn't that friendly. Buffet breakfast was outstanding, much choice, loved it!! Afternoon tea had the best cakes sadly the tea was often cold. We only ate in the restaurant once as the food was pricey, but nice. The resort was so clean and those maintaining the grounds were always friendly. Unfortunately one of our days there was a private event on that wasn't very private, it was to noisy to sit around the pool with the swim up bar and no sunbeds around the other pools. We asked for an airer for our bathers at the stay of our 4 day stay and never received one so we had to dry then on the chairs out the front. We never went to the spa, even with the discount it was very pricey. If you are going to book book directly with the resort you'll get a better deal.

Gina

I love the resort on the beach. Location in Sanur very good. The staff are friendly. But a few things to note: a lot of mosquitoes that we are trying them in the room for hours, birds making noises outside our room till 12/1 am, hair dyer doesn’t work, bedsheets/ towels not very clean with yellow/ black marks