Puri Santrian

Clea Henderson

I spent 2 nights here in a Santrian Club room. I did not enjoy this hotel at all. For the price, I could not believe the room. It was small, very dark, a little dank, and completely uncharming. The bathroom was functional but nothing nice. The buffet breakfast was plentiful but was quantity over quality and the restaurant food was not great, especially for the price. I had just spent 5 nights at a cheaper hotel in another area altogether and the food there was so much better and half the price. Whilst parts of the grounds were lovely and lush, the areas around the pools were all concrete and not inducive to laying to enjoy the sun with a book. The staff were lovely and friendly and helpful. They honestly seemed to be the only people in the whole place who were smiling. I've definitely realised big hotels (and Sanur) are not for me, but even if they were, I can't imagine I'd be impressed with this one. Honestly, I can't understand all the good reviews.

Tina Day

A group of 6 stayed booking the Santrian Club. Sadly 1 couple wasn't put in the club area and we wasn't together, another couple had to move rooms after a day because there wasn't a ground floor room ready. Aside from that our room was big and clean, a bit of a musty smell but the rooms are waiting an upgrade so hopefully this will be rectified. Shower was very small so hopefully that will change with the upgrades. The location is right on the beach and close to shops, bar and restaurants. Staff were nice but wasn't that friendly. Buffet breakfast was outstanding, much choice, loved it!! Afternoon tea had the best cakes sadly the tea was often cold. We only ate in the restaurant once as the food was pricey, but nice. The resort was so clean and those maintaining the grounds were always friendly. Unfortunately one of our days there was a private event on that wasn't very private, it was to noisy to sit around the pool with the swim up bar and no sunbeds around the other pools. We asked for an airer for our bathers at the stay of our 4 day stay and never received one so we had to dry then on the chairs out the front. We never went to the spa, even with the discount it was very pricey. If you are going to book book directly with the resort you'll get a better deal.

Margaret Lau Ho-yin

Our room is on the 2nd floor above Ground of Club Santrian building compound. The facility is maintained clean although it is dated. The room is spacious, but there is no elevator/lift for access, yet guests are not notified until reaching the building. We booked through their official website and there is no option of choice. That will make inconvenience to guests with limited accessibility. Other than this, the hotel is in good location and highly accessible to the Sanua beach and the shopping street. Many good options of restaurants are around. Services is good also.

SG

Nice location. The staff was great and took care of our requests. Food was also nice and had few vegetarian options. The view of the ocean was great. The breakfast buffet had decent options. Overall, it was a nice stay.

Tony Behan

Great location in Sanur set in well kept grounds. The let down was the bathroom in our room. Very much seen better days. Discoloured bath and ropey plumbing. The bedroom, dressing room and balcony were absolutely fine....with a large comfortable bed. The staff were all wonderful, although the restaurant suffers some delays despite low numbers eating. Food worth waiting for though!